Downloadable computer software for information technology (IT) administration, monitoring, and management; downloadable computer software for information technology (IT) security in the nature of patch software and user authentication software; downloadable computer software for providing information technology (IT) help desk services and technology support services, namely, troubleshooting in the nature of diagnosing computer software and hardware problems; downloadable computer software for locally and remotely accessing, modifying, and controlling information technology (IT) infrastructure, networks, systems, computer devices, servers and applications; downloadable computer software for automating the administration, monitoring, and management of information technology (IT) infrastructure, networks, systems, computer devices, servers, and applications; downloadable computer software for information technology (IT) data analytics; computer hardware with embedded computer software platforms for security, management, collaboration and application services for mobile devices; downloadable computer software platforms for security, management, collaboration and application services for mobile devices; downloadable computer software platform for process and workflow automation; downloadable computer programs and software application development tools for developing, customizing, and combining computer software applications and user interfaces for use in the information technology services management field; downloadable computer software applications and computer programs for creating content and metadata for use in the information technology services management field; downloadable computer programs for measuring and reporting on the programs and data files present on computer storage devices; downloadable VPN (virtual private network) operating software; downloadable software for computers, mobile devices and smartphones to secure remote access via the Internet to private computer networks; network access server hardware and downloadable operating software for network access servers; downloadable computer software for use as a network client that provides connectivity, access, security and acceleration of secure network information, data, and applications through computers, mobile devices and smartphones; computer hardware and downloadable computer software for use in the transmission and sharing of global network traffic, data and information among computers, network servers and routers in the fields of providing network security, secure remote access, application traffic management and application acceleration; computer hardware containing network security functionalities, namely, firewalls, data encryption, and interoperability with network security protocols; downloadable computer software for traffic prioritization, secure access control, user identification, encryption, security management and intrusion prevention, and computer maintenance; downloadable computer software for the back-up, storage, restoration and recovery of data, folders and files; computer hardware and downloadable computer software for providing network, Internet and computer security; downloadable internet security software, namely, computer software for use in the monitoring and control of computer and online activity; downloadable computer software for providing intrusion detection and prevention; downloadable computer software for providing online identity protection, authentication of users, and privacy control; computer hardware in the nature of devices and downloadable computer software for encrypting and authenticating data; downloadable computer software for enabling security and IT management systems to exchange information and mitigate network, security and operational issues; downloadable computer software for network security and network security management and monitoring; downloadable computer software for scanning mobile communications devices, and for assessing, reporting and preventing security risks and privacy risks on mobile communication devices; downloadable internet security software, namely, mobile communication device firewall, and intrusion prevention, and anti-phishing software; downloadable computer software for implementing security policies, spyware policies and privacy policies on a mobile communication device.

Providing remote user Internet access to archived data for mobile communication devices; providing remote user Internet access to mobile communication devices featuring firewalls, data encryption, and interoperability with network security protocol functions.

Computer software for use in systems management, security management, mobility management, service management, virtual computer systems, and user oriented information technology

Cloud computing featuring software for use in systems management, security management, mobility management, service management, virtual computer systems, and user oriented information technology; software as a service (SAAS) services featuring software for use in systems management, security management, mobility management, service management, virtual computer systems, and user oriented information technology

Downloadable computer software for information technology (IT) administration, monitoring, and management; Downloadable computer software for information technology (IT) security in the nature of patch software and user authentication software; Downloadable computer software for providing information technology (IT) help desk services and technology support services, namely, troubleshooting in the nature of diagnosing computer software and hardware problems; Downloadable computer software for locally and remotely accessing, modifying, and controlling information technology (IT) infrastructure, networks, systems, computer devices, servers and applications; Downloadable computer software for automating the administration, monitoring, and management of information technology (IT) infrastructure, networks, systems, computer devices, servers, and applications; Downloadable computer software for information technology (IT) data analytics.

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Downloadable computer software for information technology (IT) administration, monitoring, and management; Downloadable computer software for information technology (IT) security in the nature of patch software and user authentication software; Downloadable computer software for providing information technology (IT) help desk services and technology support services, namely, troubleshooting in the nature of diagnosing computer software and hardware problems; Downloadable computer software for locally and remotely accessing, modifying, and controlling information technology (IT) infrastructure, networks, systems, computer devices, servers and applications; Downloadable computer software for automating the administration, monitoring, and management of information technology (IT) infrastructure, networks, systems, computer devices, servers, and applications; Downloadable computer software for information technology (IT) data analytics.

Software as a service (SAAS) services featuring enterprise software used to track, analyze and improve the performance and availability of applications and business services; Software as a service (SAAS) services featuring enterprise software for use in managing computer-based information systems; Cloud computing services, namely, cloud computing featuring online non-downloadable software for use in developing, configuring, customizing and deploying software applications, managing business processes, and managing computer-based information systems; Cloud computing services for others, namely, cloud computing featuring online non-downloadable software for information technology service management (ITSM), managing computer-based information systems for businesses, information technology service automation, workflow and business process automation; Computer services, namely, remote management of the information technology (IT) systems of others; Consulting and technical support services in the field of design, selection, implementation and use of computer software for others; Platform as a service (PAAS) featuring a computer software platform for use by others to develop, configure, customize, and deploy software applications; Consulting in the fields of cloud computing, software as a service (SAAS) and platform as a service (PAAS); Technical support services, namely, troubleshooting in the nature of diagnosing computer software and hardware problems in the fields of cloud computing, software as a service (SAAS) and platform as a service (PAAS); Software as a service (SAAS) services featuring software for information technology (IT) administration, monitoring, and management; Software as a service (SAAS) services featuring software for information technology (IT) security in the nature of patch software and user authentication; Software as a service (SAAS) services featuring software for providing information technology (IT) help desk services and technology support services; Software as a service (SAAS) services featuring software for locally and remotely accessing, modifying, and controlling information technology (IT) infrastructure, networks, systems, computer devices, servers and applications; Software as a service (SAAS) services featuring software for automating the administration, monitoring, and management of information technology (IT) infrastructure, networks, systems, computer devices, servers, and applications; Software as a service (SAAS) services featuring software for information technology (IT) data analytics; Software as a service (SAAS) services featuring software for the remote assessment, management, and deployment of software and supporting data.

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