Computer software, including computer software and printed manuals sold as a single unit

Maintenance of computer software; provision of information relating to software for countering computer viruses; provision of information relating to computer viruses, including their varieties, special characteristics, tendencies, examples of invasion and infections, removal methods, preventative steps, methods for dealing with viruses; provision being the design and development of software to vaccinate computers against viruses; provision the design and development or rental of other computer programs; recovery of computer data lost or partially damaged due to computer viruses; consultancy services relating to the operation of software on the computer and/or the recovery of software from damage; analysis and investigation of computer viruses (including services conducted through the dispatching of personnel); provision of information relating to the analysis and investigation of computer viruses; consultancy services relating to the analysis and investigation of viruses; installation of computer software; the updating of pattern files and other software for use in combating computer viruses; monitoring of servers directed toward the removal of or other action with respect to computer viruses and the provision of examinations or reports based on the results of monitoring (including services conducted through the dispatching of personnel); the planning, creation and maintenance of computer programs, consultancy services relating to the planning, creation and maintenance of computer programs; provision of information relating to the planning, creation and maintenance of computer programs; consultancy services relating to the planning and creation of information processing systems for use with computers; provision of information relating to the planning, creation and maintenance of information processing systems for use with computers; provision of information relating to software "bugs" and new version information; rental of access time to data bases; provision of technical advice concerning methods for the operation of computers, automobiles and any other devices, the operation of which requires a high degree of professional knowledge and/or experience; research and testing related to computer programs; research and testing related to machines and instruments; rental/provision the design and development of computers (including central processors, electronic circuits on which computer programs are recorded, magnetic disks, magnetic tapes and other peripheral devices)