Technical support services, namely, troubleshooting of computer software problems via telephone; updating of computer software; maintenance of computer software, namely, maintenance and error correction services for computer software; software consultation and implementation services; and product development for others; platform as a service (PAAS) featuring software for connecting people, services and devices to the internet; platform as a service (PAAS) featuring software that enables searching and analysis of connected devices, business system records, and equipment data; platform as a service (PAAS) featuring computer programs for use in developing computer software in an object-oriented programming language; platform as a service (PAAS) featuring software development tools; computer software development libraries, namely, non-downloadable electronic data files consisting of software development tools; platform as a service (PAAS) featuring software for use in connection with creating an integrated development environment (IDE) for building applications for connecting people, services and devices to the internet; Application service provider, namely, hosting, managing, developing, and maintaining applications for connecting people, services and devices to the internet