Apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; compact discs, DVDs and other digital recording media; data processing equipment, computers; computer software and computer programs for use in customer relationship management; computer software and computer programmes for communications services providers, namely, computer programs collecting and processing data, for integrating the data, for analyzing the data using real-time analytics, for applying predictive analytics to the data, for determining customers' needs, wants, likes and dislikes, for deploying and launching services directed to the customer, for predicting service usage trends, for detecting an analyzing anomalies and disturbance in the networks, for monitoring, managing, and optimizing network operations, for projecting future serve usage needs and requirements, for automating customer interactions and business decisions, for service delivery fulfilment and management, for developing pricing structures, for bandwidth management, for fulfilling customer orders, for monitoring and responding to customer activity, for collecting network usage information, for cataloging and managing cloud-based products and services, for managing resources needed to provide cloud-based services, and for providing customer and operational visibility of the cloud environment; computer software for providing mediation and provisioning solutions for operators and service providers

Telecommunications; advisory and consultancy services relating to wireless communications; audio, video and data transmission by cable, satellite, computer networks, telephone lines and ISDN lines; audio, video and multimedia broadcasting via the Internet and other communications networks; automatic transfer of digital data using telecommunications channels; communication of information by computer; communications services provided over the Internet; computer aided transmission of data; consultancy services relating to data communications; data transfer; data transmission between networked computer systems; digital data transfer; digital transmission of data; electronic communications services; electronic transmission of data; electronic transmission of sound, images and other data and information of all kinds via the Internet; information transmission via digital networks; providing access to a global computer network; providing access to databases; providing access to data and information on the Internet; providing on-line access to data; satellite transmission of data; transfer of information and data via computer networks, telecom networks, cable networks, on-line services and the Internet; transmission of computerized or electronic data