Downloadable computer software for use in customer relationship management (CRM)

Advertising; organization, administration of loyalty programs which provides consumer incentives such as discounts on goods and services purchased through retail outlets; promotional services, namely, promoting the sale of goods and services of others by awarding points redeemable for consumer merchandise and distributing coupons; business management and administration consultancy; business advice and information; business advisory and consultancy services relating to database management and marketing; business data analysis; business research and analysis of markets; Business administration of consumer loyalty programs; Administration of a consumer loyalty program to promote restaurant services and retail services of others; Customer loyalty services and customer club services, for commercial, promotional and/or advertising purposes; promoting the sale of wares and services of others through a consumer loyalty program; advertising agencies, namely, promoting the goods and services of others; advertising and promotion of the sales of goods and services of others through purchase continuity programs consisting of the distribution of points or miles which can be redeemed for goods, services or money from a catalogue, participating merchants and service providers; advertising services rendered to third parties, namely, organization, operation and supervision of sales and promotional incentive schemes; advertising and marketing services, namely, promoting the goods and services of others through the dissemination of advertising matter, publication of publicity texts, opinion polls, sales promotion, management of data files, information and business inquiries, service of promotion attached to programs of development of customer loyalty, organization, implementing and supervision of sales and of a method of promotional premiums; advertising and marketing services, namely, the organization, operation and supervision of sales and promotional incentive schemes; sales promotion services; advisory and consultancy services relating to database management and marketing; market research consultation; analysis of market research data; advertising and marketing services for others, namely, arranging, conducting and administration of customer loyalty reward and promotional incentive programs for commercial and advertising purposes in the field of customer loyalty reward and sales and promotional incentive programs and sales promotions; business consultancy and providing business information relating to sales and promotional incentive or loyalty schemes; business data analysis; business information, namely, providing marketing, systems and operational information regarding the operation of reward programs; business management; business research; business services, namely, providing others and managing for others computer databases regarding customer loyalty reward and sales and promotional incentive programs and sales promotions and companies participating in loyalty reward and sales and promotional incentive programs; collecting and analyzing information relating to market analysis and research for business purposes; data compiling and analyzing relating to market research; business services for retailers, namely, the collection, reporting, and analysis of point of sale data for business purposes; market research consultation; business consultation services in the field of the issuance, redemption and expiry of points or miles which can be redeemed for goods and services of participating merchants and service providers, and the calculation thereof and the calculation of estimates of points or miles issued that will never be redeemed; customer loyalty services for commercial, promotional and advertising purposes, namely, providing incentive reward programs for customers to promote the sale of products and services of others; providing incentive reward programs for customers through the issuance and processing of loyalty coupons for frequent use of participating businesses; market analysis services; market research services; market research consultation in the field of customer loyalty strategies, promotion strategies and pricing strategies; development of marketing strategies and concepts, namely, strategies to obtain and maintain customer loyalty to third party companies, namely, customer base identification strategies and customer knowledge and relationship management, retention strategies and added value services management, as in prizes and rewards and provision of commercial or business information; providing incentive reward programs for customers through issuance and processing of loyalty points for on-line purchase of company's goods and services; promoting, advertising and marketing customer loyalty programs of others; business services provided to the consumer retail industry, namely, the collection, reporting, and analysis of point of sale data for business purposes; providing incentive reward programs for customers, employees and business partners through the distribution of prepaid stored value cards for the purpose of promoting and rewarding loyalty; providing business or commercial information in the field of on-line computer tracking of sales objectives and fulfillment services for performance incentives by means of a global computer network; provision of business management information; publicity and sales promotion services; promotional services, namely, design and distribution of catalogs and promotional items of others for publicity purposes; Business research in the field of customer loyalty, loyalty reward programs, marketing, advertising and commercial data analytics; Outsource service provider in the field of customer relationship management, customer relationship management (CRM)