Monitoring the performance of electronic communications networks, computer networks and intranet web servers; software as a service (SaaS), namely, software for monitoring, collecting, evaluating, interactive with, analyzing and reporting data regarding the performance of electronic communications networks, computer networks, intranet web servers and other client-server systems, software for monitoring, managing, and performing systems administration of electronic communications networks, computer networks, Intranet web servers, and other network-based multi-user systems, software for translating files of data between file formats, connecting servers to databases and processing transaction log data and software for notifying web site operators and other system operators of performance problems; computer software consulting services

Processing transaction log data, on-line information retrieval services regarding the performance of multi-user systems

Computer services for monitoring, managing, analyzing, and performing systems administration of electronic communications networks, computer networks, Intranet web servers and other multi-user systems; connecting servers to databases; translating files of data between file formats; monitoring and reporting performance and interaction of electronic communications networks, computer networks, software applications, computer servers and other multi-user networks; computer consulting services; maintenance of computer software for others; monitoring, gathering and analyzing capacity information and user activity information for use in optimizing network resources of others; monitoring of remote and on-site electronic communications systems for others; monitoring the electronic communications networks of others and providing backup; computer services for notifying web site operators and other system operators of performance problems; computer software design for others; technical support services, namely, trouble shooting computer hardware and software problems in person, by telephone and via electronic communications networks; application service provider services, namely, computer application hosting for others via electronic communications networks; providing remote administration and monitoring of computer software systems; installation of computer software; computer software consulting services; provision of information regarding the performance and capacity of multi-user systems; on-line information retrieval services regarding the performance of multi-user systems

Publications namely publications providing computer information relating to the Internet and websites, but excluding the following: printed materials in the form of user manuals and software development tools, guidelines and methodologies and in particular such materials relating to computer consulting services in the fields of hardware and software systems, computer-aided software engineering and development systems and software applications for business and financial management and securities

The provision of information relating to the Internet and websites, and information research services relating thereto, but excluding the following: computer consulting services in the fields of hardware and software systems, computer-aided software engineering and development systems and software applications for business and financial management and securities