business management software; business software; software for business management; software for the analysis of business data; computer software for automating and managing business procedures; e-commerce software; computer software for use in automating and managing business processes; computer software for use as an application programming interface [API]

customer relationship management; customer service management; outsourcing services in the field of customer relationship management; sales account management; business process management; consultancy relating to business process management; business organisation and management consulting services; data processing, systematization and management; business management consultancy in the field of digital technology; sales management consultancy; business management services regarding marketing activities and launching of new products; business management and marketing of brands for businesses and individuals