Software as a Service; Platform as a Service; provision of online non-downloadable computer software; providing technical advisory services relating to computer software, namely, installation, maintenance and troubleshooting in the nature of diagnosing problems with computer software programs; provision of on-line support services for computer program users, namely, providing help desk services, troubleshooting computer software problems, diagnosing computer software problems, and providing application management services for monitoring, administration and management of on-premises and cloud computer IT and application systems; technical support and consulting services, namely, installation, administration, and troubleshooting of computer software programs.

Computer programs, computer software, data carriers (recorded), magnetic data recording carriers; data processing equipment, computers and computer peripherals for the storing and processing of data; parts and fittings of data processing equipment, computers and computer peripherals; user manuals in digital form, on diskette, Compact Discs Read-Only Memory and other digital or electronic storage media; software in connection with global communications network portals