Providing temporary use of a non-downloadable web application for creating documents and manuals and editing existing documents or manuals; providing temporary use of a non-downloadable web application for sharing web-based business documents in the field of training, maintenance, workflow design and scheduling, compliance tracking, document management support and training in the areas of adherence to regulatory and other governing mandates, product support, project management, and human resource management; providing online non-downloadable computer software and computer hosted software for tracking, maintenance, workflow design and scheduling, compliance tracking, document management, support and training in the areas of adherence to regulatory and other governing mandates; providing online non-downloadable computer software for dashboarding and reporting functions