Computer software; computers and computer peripheral devices; downloadable software for information technology and business incident detection, analysis, notification, monitoring, automation, remediation, management, and learning; downloadable software for detecting, analyzing, monitoring, automating, remediating, and managing computer and network system failures and other unexpected information technology and business system events; downloadable software for managing mission-critical and time-critical information technology operations and business operations; downloadable software for workflow and process automation; downloadable e-books in the fields of information technology and business incident detection, analysis, notification, monitoring, automation, remediation, management, and learning

Scientific and technological services and research and design relating thereto; design and development of computer hardware and software; Software as a service (SaaS) services feature software for use in information technology and business incident detection, analysis, notification, monitoring, automation, remediation, management, and learning; software as a service (SaaS) services featuring software for use in detecting, analyzing, monitoring, automating, remediating, and managing computer and network system failures and other unexpected information technology system events; software as a service (SaaS) services feature software for use in managing mission-critical and time-critical information technology business operations; software as a service (SaaS) services feature software for use in workflow and process automation; artificial intelligence as a service (AIaaS) services featuring software using artificial intelligence for use in information technology and business incident detection, analysis, notification, monitoring, automation, remediation, management, and learning; providing temporary use of on-line non-downloadable cloud computing software using artificial intelligence for information technology and business incident detection, analysis, notification, monitoring, automation, remediation, management, and learning; non-downloadable software for information technology and business incident detection, analysis, notification, monitoring, automation, remediation, management, and learning; consulting services in the fields of software as a service; consultancy and information services relating to information technology architecture and infrastructure; IT consulting services relating installation, maintenance and repair of computer software; technical support services, namely, providing technical advice and consultation in the fields of information technology and information technology and business incident detection, analysis, notification, monitoring, automat; ion, remediation, management, and learning; computer technology support services, namely, help desk services

Technical support services, namely, 24/7 monitoring of network systems, servers and web and database applications and notification of related events and alerts

Scientific and technological services and research and design relating thereto; industrial analysis, industrial research and industrial design services; quality control and authentication services; design and development of computer hardware and software; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for information technology and business incident detection, analysis, notification, monitoring, automation, remediation, management, and learning; providing temporary use of online non-downloadable chatbot software using artificial intelligence (AI) for information technology and business incident detection, analysis, notification, monitoring, automation, remediation, management, and learning; technology consultation in the field of artificial intelligence (AI)