Providing temporary use of on-line non-downloadable software and applications for assigning inbound and outbound interactions to contact center agents

Computer programs for combining and integrating voice and data communications with computer technologies; computer programs for controlling internal and external communication (including voice and data) for an organization's computer system and computer programs for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response and customized, customer specific applications; and instruction manuals in electronic form therefor

Providing use of on-line non-downloadable software and applications for an organization"s handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, and customized, customer specific applications; installation and maintenance of computer software; monitoring of computer systems; technical support services, namely, troubleshooting of computer hardware and software problems; professional services, namely, customization and configuration of computer hardware

Computer programs for combining and integrating voice and data communications with computer technologies; computer programs for controlling internal and external communication (including voice and data) for an organization's computer system and computer programs for an organization's handling and integration of voice and data communication and computer technologies, including directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response and customized, customer specific application; and instruction manuals therefor

Telecommunications services, namely, voice over internet protocol (VOIP) services and hosted private branch exchange (PBX) services

Providing temporary use of on-line non-downloadable cloud computing software for contact center management; providing temporary use of on-line non-downloadable software and applications for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, and customized, customer-specific applications

Security products in this class, including: non-electric locks of metal, mortise locks, door locks, cylinder locks, cam locks, switch locks, file cabinet locks, bullet locks, push locks, drawer latch locks, deadlocks, deadbolt locks, padlocks; locking systems; transmission locks for vehicles; lock cylinders; bolts of metal, including: lock bolts, door bolts, window bolts, deadbolts; metal doors; blast windows of metal; keys and key blanks; padlock hasps; safety chains of metal; key rings of metal; shutters of metal; steel doors; door panels of metal; latches and latch bars of metal; metal safes and strong boxes; metal locksmith accessories; boxes of common metal; identity plates of metal; replacement parts and fittings forall the above

Cloud services; cloud computing; provision of cloud technology services; private cloud services; hybrid cloud services; software delivered as a service using multi-tenancy architecture; IT platform delivered as a service using multi-tenancy architecture; technological services delivered via computer networks; managed information technology (IT) network services; provision of infrastructure as a Service (IaaS); provision of data Backup-as-a-Service (BaaS); provision of IT Platform-as-a-Service (PaaS); provision of IT desktop-as-a-service (DaaS); provision of IT Virtual Desktop Infrastructure (VDI) services; provision of Storage-as-a-Service (StaaS); provision of Software-as-a-Service (SaaS); provision of information technology-as-a-Service (ITaaS); provision of Database-as-a-Service (DBaaS); provision of Disaster Recovery-as-a-Service (DRaaS); provision of grid computing services; provision of data through Content Delivery Networks (CDNs); hosting of email; hosting of applications for web-based communications and collaboration, including chat, video and conference calls; cloud backup services; cloud migration services; cloud storage services; Information technology cloud advisory services; cloud consulting services; cloud enablement services, being services designed to create, deploy and operate an organisation's IT infrastructure, software and resources through the cloud; cloud service brokerage; hosted IT services; outsourced IT services; managed information technology services; provision of cloud servers; cloud-based backup services; monitoring of computer systems and networks for enterprises; provision of managed information services, being services within an enterprise that are associated with data processing and information systems; managed cloud services; provision of platforms for cloud computing; IT services for the management of multiple cloud-based products by single entities; advisory services relating to cloud (IT) strategy; provision of cloud hosting services; software application support services; software application development services; development of software applications for mobile devices; support services for applications designed for mobile devices; provision of Managed Application Services, being the provision of services to support, maintain and enhance software applications used by businesses; hosting of software applications; desktop computer support services; enterprise software application support services; provision of services for the management of software applications run on mobile computing devices; provision of mobile device management IT services (other than services for the installation, maintenance or repair of mobile device hardware); provision of technology services to enterprises to enable the management of mobile computing devices; hosting of e-mail servers; hosting of e-mail applications; IT Cloud Application Management for Platforms (CAMP); with all of the foregoing being technological services

Cloud services; cloud computing; provision of cloud technology services; private cloud services; hybrid cloud services; software delivered as a service using multi-tenancy architecture; IT platform delivered as a service using multi-tenancy architecture; technological services delivered via computer networks; managed information technology (IT) network services; provision of infrastructure as a Service (IaaS); provision of data Backup-as-a-Service (BaaS); provision of IT Platform-as-a-Service (PaaS); provision of IT desktop-as-a-service (DaaS); provision of IT Virtual Desktop Infrastructure (VDI) services; provision of Storage-as-a-Service (StaaS); provision of Software-as-a-Service (SaaS); provision of information technology-as-a-Service (ITaaS); provision of Database-as-a-Service (DBaaS); provision of Disaster Recovery-as-a-Service (DRaaS); provision of grid computing services; provision of data through Content Delivery Networks (CDNs); hosting of email; hosting of applications for web-based communications and collaboration, including chat, video and conference calls; cloud backup services; cloud migration services; cloud storage services; Information technology cloud advisory services; cloud consulting services; cloud enablement services, being services designed to create, deploy and operate an organisation's IT infrastructure, software and resources through the cloud; cloud service brokerage; hosted IT services; outsourced IT services; managed information technology services; provision of cloud servers; cloud-based backup services; monitoring of computer systems and networks for enterprises; provision of managed information services, being services within an enterprise that are associated with data processing and information systems; managed cloud services; provision of platforms for cloud computing; IT services for the management of multiple cloud-based products by single entities; advisory services relating to cloud (IT) strategy; provision of cloud hosting services; software application support services; software application development services; development of software applications for mobile devices; support services for applications designed for mobile devices; provision of Managed Application Services, being the provision of services to support, maintain and enhance software applications used by businesses; hosting of software applications; desktop computer support services; enterprise software application support services; provision of services for the management of software applications run on mobile computing devices; provision of mobile device management IT services (other than services for the installation, maintenance or repair of mobile device hardware); provision of technology services to enterprises to enable the management of mobile computing devices; hosting of e-mail servers; hosting of e-mail applications; IT Cloud Application Management for Platforms (CAMP); with all of the foregoing being technological services

Technological services; technological services associated with the provision and management of computer data centres; computer co-location services; computer network services; technological services associated with the management of computer servers; preparation of reports relating to the performance and malfunctioning of computers and computer software; network load sharing and load balancing services; technological services associated with the management of storage area networks; computerised data storage services; computerised business information storage; computer security services; network security services; security assessment services for computers, security assessment services for computer systems and networks; computer firewall services; computer network intrusion detection services; computer virus protection services; computer SPAM filtering services; installation of security software; monitoring of computer systems; preparation of reports relating to network availability and load; computer disaster recovery services; back-up of computer data; technological services designed to enable office recovery and ensure business continuity; website hosting; hosting of databases, hosting of weblogs, hosting of software as a service

Licensing of computer software; licensing of computer operating systems; licensing of application software

Technological services; technological services associated with the provision and management of computer data centres; computer co-location services; computer network services; technological services associated with the management of computer servers; preparation of reports relating to the performance and malfunctioning of computers and computer software; network load sharing and load balancing services; technological services associated with the management of storage area networks; computerised data storage services; computerised business information storage; computer security services; network security services; security assessment services for computers, security assessment services for computer systems and networks; computer firewall services; computer network intrusion detection services; computer virus protection services; computer SPAM filtering services; installation of security software; monitoring of computer systems; preparation of reports relating to network availability and load; computer disaster recovery services; back-up of computer data; technological services designed to enable office recovery and ensure business continuity; website hosting; hosting of databases, hosting of weblogs, hosting of software as a service

Licensing of computer software; licensing of computer operating systems; licensing of application software

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