Association services, being the promotion of the interests of members of the association; association services being the provision of business support or advice to the members of the association; lobbying services, including promoting, publicising or otherwise representing the interests or concerns of others in the accommodation industry; business representative services for the accommodation industry; provision of a telephone enquiry call centre service; provision of information relating to the business of providing accommodation services; personnel management advice in relation to employees of an accommodation business; providing advice in relation to the operation and management of hotels, motels, serviced apartments, resorts, guest houses, bed and breakfast establishments and other forms of accommodation; media liaison services for members of an association relating to the accommodation industry

Association services being the provision of training and education for members of an association relating to the accommodation industry; publication of news relating to the accommodation industry; business skills training services for members of an association relating to the accommodation industry; conducting training seminars for members of an association relating to the accommodation industry; industrial relations training for members of an association relating to the accommodation industry; provision of training for members of an association relating to the accommodation industry; setting of training standards for the accommodation industry; occupational health and safety services (education and training services) for members of an association relating to the accommodation industry; provision of training and educational information and advice relating to privacy, fraud prevention, disability, competition issues and other trade practice issues to members of an association relating to the accommodation industry; arranging of award ceremonies for the accommodation industry

Business advice and support to the accommodation industry; including, representing the accommodation industry before government and regulatory bodies and the industrial commission, media liaison, advising on business management of hotels, motels, serviced apartments, resorts, guest houses and bed and breakfast establishments

Supervising and controlling the provision of training and education of management, owners and staff in the accommodation sector

Advice and support to the accommodation industry; including, representing the accommodation industry before government and regulatory bodies and the Industrial Commission, media liaison, advising on management of hotels, motels, serviced apartments, resorts, guest houses and bed and breakfast establishments; supervising and controlling the provision of training and education of management, owners and staff in the accommodation sector