Business data analysis and electronic data collection for business purposes for third parties featuring the use of proprietary software to collect, evaluate and analyze consumer complaints and assist third parties in the resolution of such complaints

Providing temporary use of web-based software application for consumers to post complaints about third parties and third party products and services; providing temporary use of online non-downloadable proprietary software for performing data collection and analysis services for third parties to collect, evaluate and analyze consumer complaints and assist third parties in the resolution of such complaints