Software; including software to record, retrieve, manage, model, manipulate and otherwise make general use of knowledge, information, data and other representations encoded in electronic form, and to manage the distribution of such representations and of other software across a network of computing and storage devices; including knowledge representations generated by using the software

Information technology services; including services relating to computer software and computer networking: design and architecture, development, analysis, consulting, hosting, maintenance, sales, rental, support, troubleshooting, testing, installation and management; including services to deliver software-generated knowledge