Teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; compact discs, DVDs and other digital recording media; data processing equipment, computers, computer apparatus and instruments; computer programs and software including computer programs and software sold together with manuals in electronic form as a kit; interactive computer products in this class; multimedia products in this class, CD ROMs; downloadable electronic publications; downloadable software for on-line information systems including on-line statistical information systems, databases, computer systems, on-line bulletin board systems

Business management and consulting services including in the areas of compliance, compliance auditing, risk assessment and management, complaint handling, dispute resolution and corporate ethics; business services, including business advisory services; business analysis appraisals; business enquiries and investigations; business and marketing research; provision of business reports; auditing; business administration; administration of the business affairs of franchises; provision of incentive and loyalty business management programs; business planning services including business strategic planning facilitating improvement in organisations; advertising and promotion; statistical information and evaluation of performance services; compilation and systemization of information into databases; information, consultancy and advisory services relating to the aforementioned; business management of on-line information systems including on-line statistical information systems, databases, computer systems, on-line bulletin board systems