Computer software for use in database management; computer software for use in sales force automation; computer software for use in statistical analysis; computer software for use in personal information management; computer software for use in contact management; computer software for use in mailing list management and merging; computer software for use in communication, including broadcast communication, facsimile communication, network communication, internetwork communication, e-mail communication, and web-based communication; computer software for use in electronic commerce management; computer program manuals; computers and computer networks, computer monitors, computer printers, computer keyboards, computer mice, mass storage devices for computers, modems, network interface cards, network hubs, and network cabling

Direct marketing services; direct advertising services; market analysis services; market research services; computerised database management services; computer services namely leasing access time to computer databases in the field of direct marketing; computer services namely information storage and retrieval in the field of direct marketing, and operating a service bureau for orchestrating direct advertising and direct marketing campaigns, and for performing market analysis and market research