Computers; computer peripheral devices; data and word processors; computer networking and communication apparatus; computer interface apparatus; visual display units; modems; couplers; graphic cards; computer memories; plotters; printers; scanners; readers; keyboards; track balls; mouses, digitizers; electronic pens; liquid crystal display units; cathode ray tube display units; communication apparatus; intercommunication apparatus; computer software; computer programs; optical disk drives; audio response units; televisions; projectors; facsimile machines; electronic connectors; printed circuits; magnetic data carriers; magnetic discs, tapes or wires; floppy discs; cassettes; optical discs; video cameras; microphones; radio receiver units; loudspeaker units; parts and fittings for all the aforesaid goods

Computer software for recording, managing, retrieving and storing customer data, customer contact information, customer preferences and customer satisfaction information