Application software; Computer software for business purposes; Data communications software

Business consultancy

Electronic publications being methodology for program and project management, technical governance and assurance and projects.

Computer software and hardware design, namely customer experience design and consultation for software and hardware; Computer software and hardware design, namely, customer experience focused transformation and design; Provision of information technology advice and information in relation to the digitization of services, automation and the application of technologies; Design, development and the provision of information in relation to IoT (internet of things) related software and hardware in this class; Computer software and hardware design for the purposes of knowledge management; software as a service for the purposes of knowledge management; Computer software and hardware design for workflow management; software as a service for workflow management; Information systems consulting, development of information technology strategies for companies; consulting in the design and development of information systems and computer technologies; consulting in the development and management of computing systems and information technologies; Provision of advice and information in regards to methodologies for information technology programs, information technology project management, information technology assurance and information technology projects.

Advice relating to business management; Advisory services for business management; Advisory services for business management; Advisory services relating to business management; Advisory services relating to business planning; Benchmarking (evaluation of business organisation practices); Business advice; Business advice relating to marketing; Business advisory services; Business analysis services; Business consultancy; Business consultancy services relating to data processing; Business consultancy services relating to marketing; Business consultancy to firms; Business consultation; Business data analysis services; Business management advice; Business management advisory services; Business management and organization consultancy; Business management consultancy; Business modelling services; Business statistical analysis; Business strategic planning; Business strategy services; Consultancy relating to business management; Economic analysis for business purposes; Economic forecasting analysis for business purposes; Economic forecasting for business purposes; Management advisory services for businesses; Professional business consultancy; Strategic business consultancy; Strategic business planning; Advice relating to marketing management; Consultancy relating to marketing; Marketing advisory services; Marketing analysis; Marketing consultancy; Marketing management advice; Provision of advice relating to marketing; Provision of information relating to marketing; Research services relating to marketing; Consultancy relating to data processing; Corporate management consultancy; Data management consultancy; Advisory services relating to data processing; Data analysis; Data management advice; Advisory services relating to customer service; Organisation and administration services in relation to the supply of benefits for customer loyalty and frequent buyer or frequent flyer schemes; Organisation and management of customer loyalty programmes; Organisation and management of customer loyalty programmes whereby customers obtain a discount on their utilities bills (gas, water, electricity, telecommunications) by obtaining these services through a single provider; Organisation, operation and supervision of customer loyalty schemes; Sales promotion through customer loyalty programmes (for others); Sales promotions through customer loyalty programmes (for others); Organisation and management of incentive and sales promotion programmes (frequent buyer programmes); Point of purchase promotions (for others); Sales promotions at point of purchase or sale (for others); Sales promotions by issuing redeemable coupons (for others); Management advice; Organisation and management of airline frequent flyer programmes; Organisation and management of discount card loyalty schemes; Organisation and management of incentive programmes; Organisation, operation and supervision of an incentive scheme

Computer hardware and software for use in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management incorporating workforce engagement software, namely, software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management; software for self-service, namely, intelligent virtual assistants, web and mobile self-service, and social communities; software for experience management, namely, software for capturing and correlating voice, video, email, text, chat, social digital, and survey interactions with customers for the purpose of improving customer service and experience; software for enterprise recording to enhance regulatory compliance and /or minimize fraud, namely, omnichannel recording of voice, text, screen, and / or video, compliance recording, voice biometrics and authentication, and real-time analysis of caller behavior and related call parameters to detect potential fraud

Consulting services in the fields of business enterprise solutions

Acquisition of commercial information; Advice relating to business management; Advisory services for business management; Consultancy relating to business management; Provision of business management information; Advice relating to business organisation; Advisory services relating to business organisation; Consultancy relating to business organisation; Advice relating to marketing management; Advisory services relating to business planning; Business planning consultancy; Consultancy relating to business planning; Strategic business planning; Advisory services relating to customer service; Business advice; Business analysis services; Business data analysis; Business data analysis services; Business development services; Business efficiency studies; Consultancy relating to business efficiency; Business modelling services; Business monitoring services; Business research; Business statistical analysis; Business statistical information services; Business statistical studies; Business surveys; Collecting business information; Collecting business statistics; Collecting information for business; Collection of commercial information; Collection of data; Collection of market research information; Collection of statistics for business; Business assistance; Provision of business assistance; Strategic business consultancy; Provision of information relating to business

Software as a service (SaaS), platform as a service (PaaS), and providing temporary use of non-downloadable software; software as a service (SaaS), platform as a service (PaaS), and providing temporary use of non-downloadable software for managing, storing, analyzing, securing, testing, and authenticating data, business data, customer data, data analytics, databases, customer interactions and information, notifications; software as a service (SaaS), platform as a service (PaaS), and providing temporary use of non-downloadable software for managing geolocation and global positioning systems (gps) data; software as a service (SaaS), platform as a service (PaaS), and providing temporary use of non-downloadable software for use in customer relationship management (CRM), marketing automation, sales automation, sales performance management, field services management, mapping and route planning, customer service and support, customizable marketing and advertising, managing online content, deploying customized interactive content, optimization of online websites for third parties for marketing purposes, predictive analytics, big data and business data analysis and visualization, complex event processing, machine learning, artificial intelligence, mining the most relevant information from disparate data sources, providing automated solutions to enable organizations to integrate disparate data and translate and structure that data into actionable insights, creating searchable databases of information and data, security and authentication, monitoring employee efficiency, social media management and publication, data storage, collaboration, e-commerce, and software and application development, programming, and implementation; software as a service (SaaS), platform as a service (PaaS), and providing temporary use of non-downloadable software for integration of computer systems, applications, data and databases; software as a service (SaaS), platform as a service (PaaS), and providing temporary use of non-downloadable software for creation and connectivity to application programming interfaces (APIs), governance and management of web services, APIs and integration applications, development and deployment of integrations; software as a service (SaaS), platform as a service (PaaS), and providing temporary use of non-downloadable software in the fields of business, marketing, promotion, sales, customer service, data analytics, business intelligence, education and training, social media, corporate social responsibility, and philanthropy; providing temporary use of on-line non-downloadable software development tools; provision of online non-downloadable software for developing, customizing, and managing computer systems, mobile and computer software applications, websites, client interfaces, frameworks, and templates; computer software development and technological consulting services; computer software development and technological consulting services in the fields of business, marketing, promotion, customer relationship management, sales, customer service, data analytics, business intelligence, education and training, social media, corporate social responsibility, philanthropy, e-commerce, and software and application development, programming, and implementation; design, development, installation and maintenance of computer software and websites; providing search engines for the internet; server hosting; hosting online learning platforms and learning management systems; providing general information of interest in the fields of software and application development, programming and implementation via a website.

Telecommunications, communications, audio and video broadcasting, telephone communications, collection and transmission of messages and emails; transmission of data and information; electronic transmission of data via the internet, global computer networks, wireless networks, private secure networks, and electronic communication networks; providing access to global computer networks, wireless networks, private secure networks, and electronic communications networks for transmission and receipt of data; providing online forums and portals on the Internet; instant messaging services; leasing and rental of access time to computer databases; providing access to electronic publications on the Internet

Conducting entertainment, cultural events, and live cultural events, namely, presentation of live dance and musical performances, live show performances and concerts, organizing arts events, planning and conducting parties and award shows for people and organizations, arranging of contests, organizing and hosting social entertainment events, organizing cultural and arts festivals and fairs not for commercial purposes

Acquisition of commercial information; Advice relating to business management; Advisory services for business management; Consultancy relating to business management; Provision of business management information; Advice relating to business organisation; Advisory services relating to business organisation; Consultancy relating to business organisation; Advice relating to marketing management; Advisory services relating to business planning; Business planning consultancy; Consultancy relating to business planning; Strategic business planning; Advisory services relating to customer service; Business advice; Business analysis services; Business data analysis; Business data analysis services; Business development services; Business efficiency studies; Consultancy relating to business efficiency; Business modelling services; Business monitoring services; Business research; Business statistical analysis; Business statistical information services; Business statistical studies; Business surveys; Collecting business information; Collecting business statistics; Collecting information for business; Collection of commercial information; Collection of data; Collection of market research information; Collection of statistics for business; Business assistance; Provision of business assistance; Strategic business consultancy; Provision of information relating to business

Data collection software; computer software platform; application software for mobile phones; mobile application software; downloadable mobile applications; computer application software for mobile phones; cloud software; desktop application software; software to improve sales; software to improve customer loyalty; software to improve operational efficiency; software to improve customer experience; software to capture and analyse business operations; software that uses artificial intelligence to predict business trends; software to analyse store operations; software to book and manage appointments; software to arrange and manage in-store collections; software to manage resources; software for queue management; software for collection management; software for managing event bookings; software for stock management; software to allocate and manage tasks; software to communicate with staff; software to manage resources, customers and operations; software to manage staff activities and shifts; software to manage store operations; business intelligence software; software to send communications to customers; software to recognise customer loyalty and information; software to capture customer data and build customer profiles; software to know your customers; software to assist sales advisors with selling; software to take payments and checkout for products and services; e-commerce software; software to connect online channels and physical locations; self-service kiosk hardware and software; TV digital signage display hardware and software; computer software for controlling self-service terminals; retail software; scheduling software; inventory software; business software; logistics software; business application software; reservation systems software; computer software for business purposes; customer relation management software; customer experience software; customer experience management software; customer journey management software; store operations software; task management software; appointment scheduling software; queue management software; queue management system; event management software; clienteling software; customer communication software; business communication software; call centre software; customer relationship management software; workforce management software; HR software; resource management software; omni-channel software; omni-channel experience software; artificial intelligence software; predictive analytics software; assisted selling software; point of sale software; payments software; hospitality software; leisure software; public sector software; health service software; workforce business intelligence software; workforce analytics software.

Appointment scheduling services; appointment reminder services; confirming scheduled appointments for others; clerical services for making appointments; data collection services; data collection for others; data processing for the collection of data for business purposes; collection and systemisation of information into computer databases; collection and systemisation of business data; computer point-of-sale data collection services for retailers; collection of statistics for business; workforce management; staff task management; staff time and activity management; business promotion; promotion services; promotional marketing; promotional advertising services; promotion of businesses; promoting the goods and services of others by sending promotional emails to customers; promoting the goods and services of others by sending promotional SMS to customers; promoting the goods and services of others by sending loyalty rewards to customers; promoting the goods and services of others by sending discount vouchers to customers; computerised stock management; stock management services; electronic stock management services; business consulting services; business management consulting services; business organisation and management consulting services; consulting services relating to marketing; business marketing consulting services; business project management services; business assistance services; business marketing services; business intelligence services; business research services; business information services; business planning services; business administration services; business expertise services; business office services; business advisory services; business appraisal services; business promotion services; business strategy services; business consultancy services; business management consultancy services; business statistical information services; business merchandising display services; business strategic planning services; business marketing consultation services; business management and consulting services; business strategy and planning services; market analysis services; market reporting services; business intelligence services; providing business intelligence services; customer relationship management; resource and workforce management; business research; computerised business research; business research consulting; business research and surveys; business and market research; business research and advisory services; market research and business analyses; conducting business surveys; conducting market research surveys; conducting online business management research surveys; market analysis reports; statistical analysis and reporting; preparation of market analysis reports; statistical analysis and reporting services for business purposes; advertising and marketing services by means of blogging; business analysis services; organisation of business networking events in the field of business management, customer experience, innovation, technology, company strategy, retail industry, hospitality industry, healthcare industry, public sector industry and operations; organisation of events for business networking purposes; arranging and conducting of events for business networking purposes.

Collection of information relating to market research; Collection of market research information; Conducting of market research; Interpretation of market research data; Market research; Market research data collection services; Market research data retrieval services; Market research for advertising; Market research studies

Conducting of educational conferences; Conducting of educational courses; Conducting of educational events; Consultancy services relating to education