Computer software in the fields of telephone answering, telemarketing, and teleservicing; computer software that permits the user to manage and access databases on products and services of others that customers inquire about for sales, service, and technical support, and computer software that provides for the delivery of such products, service, or technical support to the customer; computer software for providing employee training in the teleservicing, telemarketing, and telecommunications industries; interactive electronic kiosk systems comprised of electronic kiosks and audio-visual communications equipment sold as a unit, namely, monitors, speakers, microphones, cameras, computers, and related computer software that allows a customer of others to access a customer service representative at a remote location by audio and video means, namely, by telephone or via a global computer network, and to access information about others' products and services, all for providing customer service, sales and support and for controlling the audio visual communications between kiosks

Telephone answering services; telemarketing services; computerized database management services; teleservicing; receiving and responding to telephone, e-mail, and global computer network inquiries from customers of other businesses; employment agency services; advertising agency services; management of call centres for others; consultation services and research for others in the fields of telephone answering services, telemarketing, and teleservicing; providing customer services, namely, providing information, answering questions, assisting with technical problems, and sales promotion advice for customers of other companies by telephone, e-mail, global computer network, and video communications; on site management of telephone call centres for others

Information technology (IT) services (computer hardware, software and peripherals design and technical consultancy); Computer security services (testing and risk assessment of computer networks)