Computer programs and software including application programs and software; multimedia messaging software; computer software for the writing, delivery, storage, processing, control, organisation and/or management of email and other forms of communication; pre-recorded electronic and digital media and devices; downloadable printed material and publications; sound and video recordings including CDs, CD ROMS and DVDs

Software design, development, installation, repair, maintenance and engineering services; technical support services, namely, troubleshooting of computer software problems; software as a service (SaaS); online provision of web-based software; hosting a website featuring non-downloadable software