Business consulting and professional business consulting services in the field of business strategy, business initiatives, digital transformation, information technology, finance and accounting; business consulting services in the field of organizational change management; program management, namely, business services for the implementation, adoption and maintenance of enterprise digital solutions; program management; providing business advice, consulting, and information in the field of marketing, namely, research, evaluations, and analytics related to digital advertising, measuring advertising expenditures, measuring audience participation, and measuring conversion rates; advising on, designing, and developing creative advertising content for digital advertising services; advertising and business advising on the use of AI solutions and data analytics to measure effectiveness of digital advertising campaigns; advertising and business advising and consulting on the purchase and sale of digital media inventory for use in generating ad impressions; providing omnichannel marketing services and marketing strategy; development of business strategy and digital marketing strategy for business; development of eCommerce business strategy; development of platform-based business analytics solutions, namely, business consulting regarding the use of analytic models for the understanding and predicting of consumer, business, and retail market trends and actions; advising on, designing, and developing business strategies for enterprise automation, robotics and AI; advising on business solutions for information management, namely, providing business information management advice; advising on, designing, and developing business strategies for digitization of services/sales; business data analysis; digital engineering, namely, business process re-engineering services and development of digital business processes; advising on the introduction of new products and sales channels; advising on, designing, and developing strategies for improving customer service and satisfaction; advising on, designing, and developing strategies for the transformation of business support services; business operations management; business advising on the application of intelligent systems to manufacturing and logistics operations, namely, manufacturing strategies and supply chain management; business analysis of business software application portfolios; designing and developing business processes to assist in compliance with regulatory obligations; providing business information via a website; advising on, designing, and developing business strategies for the management of front office, middle office and back office business functions; business process as a service (BPaaS) services featuring supply chain, human resources, marketing, business analytics, and business asset management outsourcing services; quality engineering namely, collection and analysis of quality metric data for business purposes; assurance transformation services, namely, quality management services, business management services for establishing business quality policy, and determining business means for implementing those policies to improve customer satisfaction; business consulting in the field of user acceptance, automation, performance testing and test data management; business management outsourcing (BMO) services; business process outsourcing (BPO) services, namely, outsourcing of business operations, human resources operations, supply chain operations, customer service operations and claims processing; business consulting and business management services in the fields of blockchain and cryptocurrency; compilation and analysis of business data in the field of blockchain technology and cryptocurrency.

Information technology consulting services; providing technology information, namely, developing digital solutions for the purpose of improving business management, revenue growth, operational and administrative efficiency, costs, customer service, and compliance with regulations; design and development of computer hardware and software; developing IT infrastructure solutions for the purpose of improving business management, revenue growth, operational and administrative efficiency, costs, customer service, and compliance with regulations; technical consulting services in the design and implementation of computer-based information systems for healthcare organizations; designing and developing digital solutions for business information management; development, implementation and technical support of proprietary and third-party software products; designing and developing artificial intelligence solutions to measure effectiveness of digital advertising campaigns; technical consulting services in the field of design and development of infrastructure and engineering processes; technical consulting services in the field of cloud computing solutions, evaluation and implementation of internet technology and services; consulting in computer hardware and computer software development; design, development, implementation and configuration of computer software, computer hardware and IT infrastructure; scientific and technological services, namely, research and design in the field of computer datacenter architecture; developing and managing application software for portfolio analysis; design and development of pre-configured and integrated business technology and software to aggregate, analyze and integrate customer information for the purpose of business data integration, business data processing, business data analysis, and customer service; computer systems implementation and integration services; computer software testing services, namely, testing of integrations, systems, infrastructure, packages, performance and data management; computer technology support services, namely, monitoring technological functions of computer network systems and help desk services; providing computer security information consulting; providing non-downloadable software for computer security; providing non-downloadable software tools for the development of computer security software; platform as a service (PaaS) services featuring computer software platforms for use by others as a pre-configured and integrated business technology for management of enterprise applications, custom applications, or development and test environments; outsource service providers in the field of information technology; software as a service (SaaS), featuring computer software for transition management in the field of application maintenance, platforms for data acquisition, ingestion, transformation, aggregation and data science in the field of data and enterprise information management for the purposes of business transformation, business discovery, business agility, and business reliability and customer acquisition and servicing of customer insurance policies in the field of insurance; industry-specific technology solutions, namely, providing non-downloadable software and systems integration services for clinical data management, pharmacovigilance, equity research support, commercial operations, and order management; software as a service (SaaS) services, namely, hosting software for use by others as pre-configured and integrated technology platforms to solve specific business problems; providing on-line non-downloadable software featuring artificial intelligence for conducting advanced product research, analyzing data, and assessing insurance claims; software as a service (SaaS) services featuring software for database management, data storage, data mining, data access and reporting, scheduling, data migration, data administration, and data analysis using artificial intelligence and machine learning algorithms; platform as a service (PaaS) services featuring computer software platform for the hosting and distribution of artificial intelligence algorithms and related software applications; infrastructure as a service (IaaS) services, namely, providing virtualized computing resources in the nature of virtual computer systems and virtual computer environments through cloud computing over the internet; technology consulting services in the fields of blockchain and cryptocurrency; advising on, designing, and developing mobile platforms to support field sales.

Business consulting and professional business consulting services in the field of business strategy, business initiatives, digital transformation, information technology, finance and accounting; business consulting services in the field of organizational change management; program management, namely, business services in the nature of business process re-engineering services for the implementation, adoption and maintenance of enterprise digital solutions, providing business advice, consulting, and information in the field of marketing, namely, research, evaluations, and analytics related to digital advertising, measuring advertising expenditures, measuring audience participation, and measuring conversion rates; advising on, designing, and developing creative advertising content for digital advertising services; advertising and business advising on the use of AI solutions and data analytics to measure effectiveness of digital advertising campaigns; advertising and business advising and consulting on the purchase and sale of digital media inventory for use in generating ad impressions; providing omnichannel marketing services and marketing strategy; development of business strategy and digital marketing strategy for business; development of e-commerce business strategy; development of platform-based business analytics solutions, namely, business consulting regarding the use of analytic models for the understanding and predicting of consumer, business, and retail market trends and actions; advising on, designing, and developing business strategies for enterprise automation, robotics and AI; advising on business solutions for information management, namely, providing business information management advice; advising on, designing, and developing business strategies for digitization of services/sales; business data analysis; digital engineering, namely, business process re-engineering services and development of digital business processes; advising on the introduction of new products and sales channels; advising on, designing, and developing strategies for improving customer service and satisfaction; advising on, designing, and developing strategies for the transformation of business support services; business operations management; business advising on the application of intelligent systems to manufacturing and logistics operations, namely, manufacturing strategies and supply chain management; business analysis of business software application portfolios; designing and developing business processes to assist in compliance with regulatory obligations; providing business information via a website; advising on, designing, and developing business strategies for the management of front office, middle office and back office business functions; business process as a service (BPaaS) services featuring supply chain, human resources, marketing, business analytics, and business asset management outsourcing services; quality engineering namely, collection and analysis of quality metric data for business purposes; assurance transformation services, namely, quality management services in the nature of business management services for establishing business quality policy, and determining business means for implementing those policies to improve customer satisfaction; business consulting in the field of user acceptance, automation, performance testing and test data management; business management outsourcing (BMO) services, namely, outsource service provider in the field of business management; business process outsourcing (BPO) services, namely, outsource service provider in the fields of business operations, human resources operations in the nature of serving as a human resources department for others, supply chain operations in the nature of supply chain operations management services, customer service operations in the native of customer service management for others and claims processing in the nature of collecting and analyzing claims data from healthcare and insurance organizations for business purposes; business consulting and business management services in the fields of block chain and cryptocurrency; compilation and analysis of business data in the field of blockchain technology and cryptocurrency; outsource service provider in the field of accounting for businesses.

Information technology consulting services; providing technology information, namely, developing digital solutions in the nature of digital software platforms for the purpose of improving business management, revenue growth, operational and administrative efficiency, costs, customer service, and compliance with regulations; design and development of computer hardware and software; developing IT infrastructure solutions for the purpose of improving business management, revenue growth, operational and administrative efficiency, costs, customer service, and compliance with regulations; technical consulting services in the design and implementation of computer-based information systems for healthcare organizations; designing and developing digital solutions in the nature of digital software platforms for business information management; development, implementation and technical support, namely, troubleshooting of computer software problems, of proprietary and third-party software products; designing and developing artificial intelligence solutions to measure effectiveness of digital advertising campaigns; technical consulting services in the field of design and development of infrastructure processes in the nature of information technology (IT) infrastructure processes and engineering processes; technical consulting services in the field of cloud computing solutions, evaluation and implementation of internet technology and services in the nature of quality evaluation and implementation of information technology (IT) and internet access software services; consulting in computer hardware and computer software development; design, development, implementation and configuration of computer software, computer hardware and IT infrastructure; scientific and technological services, namely, research and design in the field of computer datacenter architecture; developing and managing application software for portfolio analysis; design and development of pre-configured and integrated business technology and software to aggregate, analyze and integrate customer information for the purpose of business data integration, business data processing, business data analysis, and customer service; computer systems implementation and integration services; computer software testing services, namely, testing of integrations, systems, infrastructure, packages, performance and data management; computer technology support services, namely, monitoring technological functions of computer network systems and help desk services; providing computer security information consulting; providing on-line non-downloadable software for computer security; providing on-line non-downloadable software tools for the development of computer security software; platform as a service (PaaS) services featuring computer software platforms for use by others as a pre-configured and integrated business technology for management of enterprise applications, custom applications, or development and test environments; outsource service providers in the field of information technology; software as a service (SaaS), featuring computer software for transition management in the field of application maintenance, platforms for data acquisition, ingestion, transformation, aggregation and data science in the field of data and enterprise information management for the purposes of business transformation, business discovery, business agility, and business reliability and customer acquisition and servicing of customer insurance policies in the field of insurance; industry-specific technology solutions, namely, providing on-line non-downloadable software and computer systems integration services for clinical data management, pharmacovigilance, equity research support, commercial operations, and order management; software as a service (SaaS) services, namely, hosting software for use by others as pre-configured and integrated technology platforms to solve specific business problems; providing on-line non-downloadable software featuring artificial intelligence for conducting advanced product research, analyzing data, and assessing insurance claims; software as a service (SaaS) services featuring software for database management, data storage, data mining, data access and reporting, scheduling, data migration, data administration, and data analysis using artificial intelligence and machine learning algorithms; platform as a service (PaaS) services featuring computer software platform for the hosting and distribution of artificial intelligence algorithms and related software applications; infrastructure as a service (IaaS) services, namely, providing virtualized computing resources in the nature of virtual computer systems and virtual computer environments through cloud computing over the internet; technology consulting services in the fields of block chain and cryptocurrency; advising on, designing, and developing mobile computing platforms to support field sales.

Computer software and accessories in this class including computer programs, CD-Roms and instructional manuals sold as a unit with such programs or CD-Roms

Printed publications including newsletters and reports of interest to business

Business data analysis; business process as a service (BPaaS) featuring outsourcing services in the fields of sciences, healthcare, retail, hospitality, consumer goods, banking financial services, insurance, telecom, media, supply chain, human resources, marketing, business analytics, and business asset management; business consulting services, namely, advising on, designing, and developing business strategies for enterprise automation, business process management, integration, data management, user experience, internet of things (IoT), blockchain, robotics and artificial intelligence (AI); development of platform-based business analytics solutions, namely, business consulting regarding the use of analytic models for the understanding and predicting of consumer, business, and market trends and actions; assurance transformation services, namely, quality management services in the nature of business management services for establishing business quality policy, and determining business means for implementing those policies to improve customer satisfaction; business consulting in the field of user acceptance, automation, performance testing and test data management; business management and consultancy services relating to computing technologies and business automation.

Information technology consulting services; providing technical consulting and support services in the field of business digitization and conversion of content and documents into digital format; developing information technology infrastructure solutions for the purpose of improving business management, revenue growth, operational and administrative efficiency, costs, customer service, and compliance with regulations; designing and developing digital solutions in the nature of digital software platforms for business information management; computer systems implementation and integration services; software as a service (SaaS), featuring computer software for transition management in the field of application maintenance, platforms for data acquisition, ingestion, transformation, aggregation and data science in the field of data and enterprise information management for the purposes of business transformation, business discovery, business agility, and business reliability and customer acquisition; platform as a service (PaaS) services, namely, an artificial-intelligence (AI) and cognitive computing based software platform that integrates and connects technologies for businesses, namely, internet of things (IoT), blockchain, application programming interface (API) microservices, cloud mobility, software as a service (SaaS) mobility, robotic process automation, dynamic workflow, computational linguistics, virtual data science, computer vision, conversational artificial intelligence, data services analytics, advanced visualization analytics, data engineering, and machine learning.

Business consulting and information services; business consulting and professional business consulting services in the field of business strategy, business initiatives, digital transformation, information technology, finance and accounting; business consulting services in the field of organizational change management; program management, namely, business services in the nature of business process re-engineering services for the implementation, adoption and maintenance of enterprise digital solutions; providing business advice, consulting, and information in the field of marketing, namely, research, evaluations, and analytics related to digital advertising, measuring advertising expenditures, measuring audience participation, and measuring conversion rates; advising on, designing, and developing creative advertising content for digital advertising services; advertising and business advising on the use of AI solutions and data analytics to measure effectiveness of digital advertising campaigns; advertising and business advising and consulting on the purchase and sale of digital media inventory for use in generating ad impressions; providing Omni channel marketing services and marketing strategy; development of business strategy and digital marketing strategy for business; development of eCommerce business strategy; development of platform-based business analytics solutions, namely, business consulting regarding the use of analytic models for the understanding and predicting of consumer, business, and retail market trends and actions; advising on, designing, and developing business strategies for enterprise automation, robotics and AI; advising on business solutions for information management, namely, providing business information management advice; advising on, designing, and developing business strategies for digitization of services/sales; business data analysis; digital engineering, namely, business process re-engineering services and development of digital business processes; customer relationship management services; advising on the introduction of new products and sales channels; advising on, designing, and developing strategies for improving customer service and satisfaction; advising on, designing, and developing strategies for the transformation of business support services; business operations management; business advising on the application of intelligent systems to manufacturing and logistics operations, namely, manufacturing strategies and supply chain management; business consulting services in the field of manufacturing, energy production, supply logistics, and environmental controls; business consulting services in the fields of environmental sustainability, and sustainable supply chain, manufacturing and logistics operations; business analysis of business software application portfolios; designing and developing business processes to assist in compliance with regulatory obligations; providing business information via a website; advising on, designing, and developing business strategies for the management of front office, middle office and back office business functions; business process as a service (BPaaS) services featuring supply chain, human resources, marketing, business analytics, and business asset management outsourcing services; quality engineering, namely, collection and analysis of quality metric data for business purposes; assurance transformation services, namely, quality management services in the nature of business management services for establishing business quality policy, and determining business means for implementing those policies to improve customer satisfaction; business consulting in the field of user acceptance, automation, performance testing, application testing and test data management; business management outsourcing (BMO) services, namely, outsource service provider in the field of business management; business process outsourcing (BPO) services, namely, outsource service provider in the fields of business operations, human resources operations in the nature of serving as a human resources department for others, supply chain operations in the nature of supply chain operations management services, customer service operations in the nature of customer service management for others and claims processing in the nature of collecting and analyzing claims data from healthcare and insurance organizations for business purposes; revenue cycle management outsourcing; business consulting and business management services in the fields of block chain and crypto currency; compilation and analysis of business data in the field of block chain technology and crypto currency; outsource service provider in the field of accounting for businesses; business consulting services, namely, advising on, designing, and developing business strategies for enterprise automation, business process management, integration, data management, user experience, internet of things (IoT), block chain, robotics and artificial intelligence (AI); development of platform-based business analytics solutions, namely, business consulting regarding the use of analytic models for the understanding and predicting of consumer, business, and market trends and actions; assurance transformation services, namely, quality management services in the nature of business management services for establishing business quality policy, and determining business means for implementing those policies to improve customer satisfaction.

Information technology consulting services; providing technology information, namely, developing digital solutions in the nature of digital software platforms for the purpose of improving business management, revenue growth, operational and administrative efficiency, costs, customer service, and compliance with regulations; design and development of computer hardware and software; developing IT infrastructure solutions for the purpose of improving business management, revenue growth, operational and administrative efficiency, costs, customer service, and compliance with regulations; technical consulting services in the design and implementation of computer-based information systems for healthcare organizations and life sciences organizations; designing and developing digital solutions in the nature of digital software platforms for business information management; development, implementation and technical support, namely, troubleshooting of computer software problems, of proprietary and third-party software products; designing and developing artificial intelligence solutions to measure effectiveness of digital advertising campaigns; technical consulting services in the field of design and development of infrastructure processes in the nature of information technology (IT) infrastructure processes and engineering processes; technical consulting services in the field of cloud computing solutions, evaluation and implementation of internet technology and services in the nature of quality evaluation and implementation of information technology (IT) and internet access software services; consulting services in the fields of computer hardware and computer software development; design, development, implementation and configuration of computer software, computer hardware and IT infrastructure; scientific and technological services, namely, research and design in the field of computer datacenter architecture; developing and managing application software for portfolio analysis; design and development of pre-configured and integrated business technology and software to aggregate, analyze and integrate customer information for the purpose of business data integration, business data processing, business data sharing, business data analysis, and customer service; computer systems implementation and integration services; computer software testing services, namely, testing of integrations, systems, infrastructure, packages, performance and data management; computer technology support services, namely, monitoring technological functions of computer network systems and help desk services; providing computer security information consulting; providing on-line non-downloadable software for computer security; providing on-line non-downloadable software tools for the development of computer security software; design, development, and implementation of secure IT system architectures; platform as a service (PaaS) services featuring computer software platforms for use by others as a pre-configured and integrated business technology for management of enterprise applications, custom applications, or development and test environments; outsource service providers in the field of information technology; Software as a service (SaaS), featuring computer software for transition management in the field of application maintenance, platforms for data acquisition, ingestion, transformation, aggregation and data science in the field of data and enterprise information management for the purposes of business transformation, business discovery, business agility, and business reliability and customer acquisition and servicing of customer insurance policies in the field of insurance; industry-specific technology solutions, namely, providing on-line non-downloadable software and computer systems integration services for clinical data management, pharmacovigilance, equity research support, commercial operations, and order management; software as a service (SaaS) services, namely, hosting software for use by others as pre-configured and integrated technology platforms to solve specific business problems; providing on-line non-downloadable software featuring artificial intelligence for conducting advanced product research, analyzing data, and assessing insurance claims; software as a service (SaaS) services featuring software for database management, data storage, data sharing, data mining, data access and reporting, scheduling, data migration, data administration, and data analysis using artificial intelligence and machine learning algorithms; platform as a service (PaaS) services featuring computer software platform for the hosting and distribution of artificial intelligence algorithms and related software applications; infrastructure as a service (IaaS) services, namely, providing virtualized computing resources in the nature of virtual computer systems and virtual computer environments through cloud computing over the internet; technology consulting services in the fields of block chain and crypto currency; advising on, designing, and developing mobile computing platforms to support field sales; research and development in the field of software for automotive electrical, autonomous and electronic systems, and connected vehicle applications; engineering services; software engineering services; consulting services in the field of design and development of engineering processes; providing temporary use of non-downloadable cloud-based software for connecting, operating, analyzing and managing networked electronic devices, vehicles, home appliances, business and enterprise systems, production and manufacturing equipment, and industrial equipment and machinery in the internet of things (IoT); providing temporary use of online, non-downloadable enterprise software for customer relationship management; providing temporary use of non-downloadable cloud-based software for database management, data storage, data sharing, data mining, data access and reporting, scheduling, data migration, data administration, and data analysis in the fields of environmental sustainability, sustainable IT operations, and sustainable supply chain, manufacturing and logistics operations; platform as a service (PaaS) services, namely, an artificial-intelligence (AI) and cognitive computing based software platform that integrates and connects technologies for businesses, namely, internet of things (IoT), block chain, application programming interface (API) micro services, cloud mobility, software as a service (SaaS) mobility, robotic process automation, dynamic workflow, computational linguistics, virtual data science, computer vision, conversational artificial intelligence, data services analytics, advanced visualization analytics, data engineering, and machine learning; computer services, namely, design, implementation and management of software environments with hyper scalers; design and development of virtual reality and augmented reality software for use in connection with virtual workplace services; computer software application modernization services; consulting services in the field of workplace and change management automation; consulting services in the field of robotic automation.

Business consulting services in the field of cloud computing; business data integration; business data processing; business data analysis; customer service in the nature of providing business assistance to customers when they have a business problem or concern in the field of cloud computing, namely, cloud hosting in the nature of scalable hosting of computer software, internet websites, internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the internet; business management, consulting and advisory services, namely, information technology services, cloud services, pre-configured and integrated business and technology as a services; business management, consulting and advisory services, namely, utilization of people, process and technology platforms to solve specific business problems

Computer services, namely, providing remote and on-site management of the information technology of others, helping customers to adopt or migrate to cloud computing environments with other IT tools, remote management of cloud computing services and information technology management, namely, enabling services for daily operations and providing a single sign-on for cloud computing environments; computer services, namely, cloud hosting provider services; consulting services in the field of software as a service (SAAS), platform as a service (PAAS), application service provider (ASP) and infrastructure as a service (IAAS) systems; cloud computing services, namely, cloud hosting in the nature of scalable hosting of computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet; providing virtual computer systems and virtual computer environments through cloud computing; technical support services, namely, administration, management and troubleshooting in the nature of service desk/help desk services, troubleshooting of computer software and network problems, and diagnosing of computer hardware problems in the field of cloud computing services, namely, cloud hosting in the nature of scalable hosting of computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet; installation, configuration and operation of computer software platforms for creating, managing and deploying cloud computing infrastructure services; design, deployment, support, management and maintenance of cloud computing infrastructure software for others; consultancy in computer software and in the design and development of computer hardware and software in the field of pre-configured and integrated business technology services; consultancy in computer software and in the design and development of computer hardware and software for use in design and implementation of people, process and technology platforms to solve specific business problems; software as a service (SAAS) services, namely, hosting software for use by others as a pre-configured and integrated business technology service; software as a service (SAAS) services, namely, hosting software for use by others as pre-configured and integrated technology platforms to solve specific business problems; platform as a service (PAAS), namely hosting computer software platforms for use by others as a pre-configured and integrated business technology service; platform as a service (PAAS), namely hosting computer software platforms for use by others as pre-configured and integrated technology platforms to solve specific business problems

Business consulting services in the field of cloud computing; business data integration; business data processing; business data analysis; customer service in the nature of providing business assistance to customers when they have a business problem or concern in the field of cloud computing, namely, cloud hosting in the nature of scalable hosting of computer software, internet websites, internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the internet; business management, consulting and advisory services, namely, information technology services, cloud services, pre-configured and integrated business and technology as a services; business management, consulting and advisory services, namely, utilization of people, process and technology platforms to solve specific business problems

Computer services, namely, providing remote and on-site management of the information technology of others, helping customers to adopt or migrate to cloud computing environments with other IT tools, remote management of cloud computing services and information technology management, namely, enabling services for daily operations and providing a single sign-on for cloud computing environments; computer services, namely, cloud hosting provider services; consulting services in the field of software as a service (SAAS), platform as a service (PAAS), application service provider (ASP) and infrastructure as a service (IAAS) systems; cloud computing services, namely, cloud hosting in the nature of scalable hosting of computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet; cloud computing services, namely, providing virtual computer systems and virtual computer environments through cloud computing; technical support services, namely, administration, management and troubleshooting in the nature of service desk/help desk services, troubleshooting of computer software and network problems, and diagnosing of computer hardware problems in the field of cloud computing services, namely, cloud hosting in the nature of scalable hosting of computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet; installation, configuration and operation of computer software platforms for creating, managing and deploying cloud computing infrastructure services; design, deployment, support, management and maintenance of cloud computing infrastructure software for others; consultancy in computer software and in the design and development of computer hardware and software in the field of pre-configured and integrated business technology services; consultancy in computer software and in the design and development of computer hardware and software for use in design and implementation of people, process and technology platforms to solve specific business problems; software as a service (SAAS) services, namely, hosting software for use by others as a pre-configured and integrated business technology service; software as a service (SAAS) services, namely, hosting software for use by others as pre-configured and integrated technology platforms to solve specific business problems; platform as a service (PAAS) namely hosting computer software platforms for use by others as a pre-configured and integrated business technology service; platform as a service (PAAS) namely hosting computer software platforms for use by others as pre-configured and integrated technology platforms to solve specific business problems