Application software; Communication software; Chatbot; Virtual Assistant Platform; Digital Assistant; Natural Language Processing; Machine Learning; Artificial Intelligence; Robotic Process Automation (RPA); Data Science; Biometric Identification; Intelligent Customer Interface; Product Origination; AI-Powered Chat Platform; Voice Bot; Live Chat; Video Bot; Telephony software; Data communications software; Data processing software; Integrated software packages; Packaged software; Content Management Platform

Software as a Service (SaaS) Platform; Hosting of Software as a Service (SaaS); Analytics; Sentiment Analytics; Data Analytics; Predictive Modelling; Real Time Monitoring