Scientific and technological engineering services in the fields of telecommunications; monitoring of computer software; providing cloud-based services, namely, development and testing of communications and collaboration applications; providing online non-downloadable software applications in the field of managing voice, video and data communications; providing cloud-based services, namely, access to virtual hardware, software, and data storage services in a virtual environment; providing a cloud-based laboratory environment; designing, supporting, and managing communications systems, local area and wide area networks, data processing centres, and video conferencing networks; design, implementation, installation, management and maintenance of local and wide area networks, and virtual private networks

Computer software platform for providing users with uniform access to communication applications; software for creating, delivering, deploying, integrating and managing service, applications and features; software for managing, orchestrating and sequencing sessions, calls or interactions between users, devices or applications; software for managing, deploying, configuring and initialising real time and non real time multimedia communications software; software for managing profiles of users, determining specific access to applications and capabilities, security and control; software for collecting, aggregating and delivering multimodal, multimedia presence and contextual information from multiple sources; software which provides unified communication capabilities, voice, video data, conferencing, messaging, collaboration; software for consolidating the number of physical servers required within a corporate network, and delivering applications in a virtualised manner

Clothing, including T-shirts, sweat shirts, sport shirts, jackets, vests; headwear including caps, and hats

Hardware and software to enable e-business and e-commerce, to manage and develop e-business systems and to create and support virtual enterprises; hardware and software for voice, data, video and wireless communications networks, professional services, and consulting for businesses, ISP's, ASP's and server providers; computer software for managing networks, directory services, policy services, priority enabling, load balancing, security, network services, automated workflow, call center operations, communication middleware and market places, and applications delivering multimedia messaging; software development kits and tools; telecommunications hardware, namely, switching apparatus, voice processors for voice and multimedia mail and messaging, closures, cross connects and interconnects; communications systems; electronic key telephone systems; computer software for use in monitoring, controlling, and managing telephone call centres; computer information storage and retrieval systems; storage area networks; LAN, WAN, MAN and VPN switching and routing products; fibre optic products, switches, and muxes; copper cable, wire, cords, patch cords, and patch panels; telephone cable systems comprising distribution frames, cables, connectors, cable racks and ducts for use with central office switching transmission apparatus; electrical wire for use in the telecommunications industry; home wiring and distribution systems; telecommunications adapters; plugs, jacks and connecting blocks; telecommunications devices that repeat, reshape, or reformat signals from data terminals and controllers; modems; electrical protection devices for telecommunications equipment; telecommunications brackets, clips and clamps to house and support cable and telecommunications equipment

Business management and consultation; customer, supplier, partner and employee relationship management, being a business service

Hardware and software to enable e-business and e-commerce, to manage and develop e-business systems and to create and support virtual enterprises; hardware and software for voice, data, video and wireless communications networks, professional services, and consulting for businesses, ISP's, ASP's and server providers; computer software for managing networks, directory services, policy services, priority enabling, load balancing, security, network services, automated workflow, call center operations, communication middleware and market places, and applications delivering multimedia messaging; software development kits and tools; telecommunications hardware, namely, switching apparatus, voice processors for voice and multimedia mail and messaging, closures, cross connects and interconnects; communications systems; electronic key telephone systems; computer software for use in monitoring, controlling, and managing telephone call centres; computer information storage and retrieval systems; storage area networks; LAN, WAN, MAN and VPN switching and routing products; fibre optic products, switches, and muxes; copper cable, wire, cords, patch cords, and patch panels; telephone cable systems comprising distribution frames, cables, connectors, cable racks and ducts for use with central office switching transmission apparatus; electrical wire for use in the telecommunications industry; home wiring and distribution systems; telecommunications adapters; plugs, jacks and connecting blocks; telecommunications devices that repeat, reshape, or reformat signals from data terminals and controllers; modems; electrical protection devices for telecommunications equipment; telecommunications brackets, clips and clamps to house and support cable and telecommunications equipment

Business management and consultation; customer, supplier, partner and employee relationship management, being a business service

Communications-centered software as a services encompassing unified communications as a service (UCaaS), contact center as a service (CCaaS), and communications platform as a service (CPaaS) for call center and business unified communications pertaining to calling, conferencing, message transmission, data sharing, and for connecting, operating, and managing networked communications

Software which provides cloud-based video conferencing capabilities, namely, video, audio, data collaboration, and text chat; Software which provides persistent collaboration and communications environments through allowing users to communicate in both real time and asynchronous modes, with one or multiple other users, via text, voice, and/or video; Software which provides a contextual repository of communications artifacts that enable users to review previous communications sorted or selected by participants, subject, date/time, and other parameters; Software which provides programming and interface tools to connect communications services with business applications providing open, configurable connections of cloud-based solutions and capabilities as well as on-premise solutions and capabilities

Application service provider (ASP) featuring software for use in telephony and messaging applications; Application service provider (ASP) featuring software for persistent collaboration and communications environments through allowing users to communicate in both real time and asynchronous modes, with one or multiple other users, via text, voice, and/or video; application service provider (ASP) featuring software which provides a contextual repository of communications artifacts that enable users to review previous communications sorted or selected by participants, subject, date/time, and other parameters; Application service provider (ASP) featuring software which provides programming and interface tools to connect communications services with business applications providing open, configurable connections of cloud-based solutions and capabilities as well as on-premise solutions and capabilities

Computer software platform for managing unified communications and contact center solutions in the fields of converged infrastructure, virtualization, data center deployment, management, and reference architecture; Software for creating, delivering, deploying, integrating and managing virtualized computer applications in the fields of communications, data security, system performance and monitoring, data center deployment, management, and reference architecture; Software for use in configuring, managing, monitoring, supporting and securing data, virtualization and computer hardware, applications and networks in the field of communications

Downloadable cloud-based and on-premise artificial intelligence (AI) / machine learning (ML) customer service software for simulating conversations, mining and analyzing data utilizing natural language processing (NLP) and computational linguistics in connection with real-time and historical digital customer attributes; Downloadable cloud-based and on-premise AI / ML-based chat-bot, voice assistant software via Speech-to-Text and Text-to-Speech and virtual agent software for automating customer inquiries via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Downloadable cloud-based and on-premise AI / ML-based chat-bot, voice assistant software via Speech-to-Text and Text-to-Speech and virtual agent software for simulating conversations, augmenting agent interaction with customers via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Downloadable cloud-based and on-premise AI / ML customer service software having cognitive computing technologies that provide multi-modal NLP, AI / ML, simulated conversations and predictive analytics for contextual analysis in connection with customer agent interactions; Computer software that integrates NLP, ML, Computational Linguistics (CL), Information Retrieval (IR) and Language Identification (LI), which is capable of understanding general human queries and formulating responses; Computer software and instructional manuals as a unit sold as subscription or under right-to-use, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; Downloadable cloud-based and on-premise computer software for use in controlling the operation and execution of computer systems, programs, and networks, downloadable cloud-based and on-premise computer software for use in connecting disparate computer networks and systems, servers and storage devices, downloadable cloud-based and on-premise computer operating system software, downloadable cloud-based and on-premise computer software for linking together computers and for enabling computing across a globally accessible network, and downloadable cloud-based and on-premise computer software for managing software and processes that exist within an information technology environment, and instructional manuals sold as a unit therewith, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; and downloadable cloud-based and on-premise computer software that integrates NLP, CL, IR, LI, and ML which is capable of understanding general human queries and formulating responses

Providing temporary use of non-downloadable AI / ML customer service software for simulating conversations, mining and analyzing data utilizing NLP and computational linguistics in connection with real-time and historical digital customer attributes; Providing temporary use of non-downloadable AI / ML-based chat-bot, voice assistant software via Speech-to-Text and Text-to-Speech and virtual agent software for automating customer inquiries via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Providing temporary use of non-downloadable AI / ML-based chat-bot, voice assistant software via Speech-to-Text and Text-to-Speech and virtual agents for simulating conversations, augmenting agent interaction with customers via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Providing temporary use of non-downloadable AI / ML customer service software having cognitive computing technologies that provide multi-modal NLP, AI / ML, simulated conversations and predictive analytics for contextual analysis in connection with customer agent interactions; Providing temporary use of non-downloadable computer software for use in controlling the operation and execution of computer systems, programs, and networks, providing temporary use of non-downloadable computer software for use in connecting disparate computer networks and systems, servers and storage devices, providing temporary use of non-downloadable computer operating system software, providing temporary use of non-downloadable computer software for linking together computers and for enabling computing across a globally accessible network, and providing temporary use of non-downloadable computer software for managing software and processes that exist within an information technology environment, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; and providing temporary use of non-downloadable computer software that integrates NLP, CL, IR, LI, and ML which is capable of understanding general human queries and formulating responses

Administration of a partnership program for enabling participants to obtain discounts on goods and receive improved services; administration of a partnership program for enabling participants to provide improved services through discounts on goods and services; customer loyalty services for commercial, promotional and/or advertising purposes; providing information on marketing, sales, promotional, incentive award and loyalty programs for individuals and businesses