Computer software including software applications; downloadable computer software including software applications; all the aforesaid relating to data mining, process mining, process visualisation, ABPD (Automated Business Process Discovery), business intelligence, data insights, data visualisation, process analytics, process optimisation, realtime data streaming, customer experience and customer journey, KPI (Key Performance Indicators) bank, continuous improvement, changepoint management, process prediction, process management and process monitoring.

Software as a service (SaaS) services in relation to data mining, process mining, process visualisation, ABPD (Automated Business Process Discovery), business intelligence, data insights, data visualisation, process analytics, process optimisation, realtime data streaming, customer experience and customer journey, KPI (Key Performance Indicators) bank, continuous improvement, changepoint management, process prediction, process management and process monitoring; provision of on-line non-downloadable software, via a web-site; cloud computing featuring software; online provision of web-based software; integration of data into computer software applications; designing and maintaining database software; hosting databases; software creation; software engineering; updating of computer software; advisory services relating to computer software; computer software advisory services; computer software consultancy; computer software development; computer software engineering; computer software design; computer support services (computer hardware, software and peripherals advisory and information services); computer software programming services; hosting of software as a service (SaaS).