Application service provider (ASP) featuring software for use creating, administering, publicizing, and embedding of surveys, web forms, feedback forms, and website landing pages, and software for posting, embedding, emailing, printing and transferring of surveys, reports, and data collected online; Software as a service (SAAS) services featuring software for workflow automation, workflow management, customer service management, employee engagement, customer feedback management, market research, customer intelligence, customer acquisition, and data analysis.