Business services in this class related to the provision of administrative services to the training industry; development of business strategies including strategic planning; provision of business information and advice particularly in relation to training administration; business investigations, enquiries and research including efficiency studies; market research; document reproduction; dissemination of advertising and publicity material; economic forecasting; statistical information; audits including operations tracking

Educational and training services including the provision and development of administrative services to the training industry; provision of a worldwide training network; arranging and conducting courses, seminars and workshops; assessment of training needs and conducting training audits; provision of education information; training order processing and training scheduling; development of training materials including electronic training materials; provision of libraries; publication of books, manuals and periodicals; compilation of student kits; rental of training videotapes and cassettes; organization of training and education exhibitions; all the aforesaid being services included in this class