Business consultation in the fields of business performance improvement, business process improvement, sales effectiveness, or improvement of customer satisfaction and experiences; business consultation in the fields of regulation compliance or compliance with business or organizational policies and procedures; analysis of business data; providing business intelligence services.

Software as a service (SaaS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting and visualizing interactions, communications and sentiments between entities; software as a service (SaaS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting and visualizing interactions, communications and sentiments between entities and their customers; software as a service (SaaS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting, and visualizing interactions, communications, and sentiments across multiple channels of communication; software as a service (SaaS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting and visualizing communication activities and performance; software as a service (SaaS) services featuring software for data mining and analysis; software as a service (SaaS) services featuring software using artificial intelligence for data mining and analysis; software as a service (SaaS) services featuring software for use in business performance improvement, business process improvement, sales effectiveness, or improvement of customer satisfaction and experiences; software as a service (SaaS) services featuring software for use in ensuring entities are in compliance with regulations or business or organizational policies and procedures; software as a service (SaaS) services featuring software for use in predictive technology and predictive modeling; software as a service (SaaS) services featuring software using artificial intelligence for use in predictive technology and predictive modeling; software as a service (SaaS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting, visualizing, and delivering business intelligence data; software as a service (SaaS) services featuring software for use in market research; software as a service (SaaS) services featuring software that provides real-time alerts and integrated business management intelligence by combining information from various databases and presenting it in an easy-to understand user interface; software as a service (SaaS) services featuring software for use in optimizing workforce performance.