Business Management; business management advisory services; business management and organisation consultancy; business management assistance; business management consultancy; business management of call centres; operational management of contact centre sites; customer management solutions including sales, customer care, tactical campaigns, technical and IT support, directory assistance, market research and customer surveys, field sales, data analytics; staff assessment and recruitment; employment agency services; document management services; web-based process management; call centre operations; call centre services including telephone answering; call centre services being the provision of business information; systemisation of information into computer databases

Design of contact centre sites; disaster recovery planning and management; process design; customising workflow automation technology for businesses including accounts payable and receivable, application processing, survey processing, competition entry form processing, direct mail response form processing, contract scanning and data entry and outsourcing solutions; developing and hosting Internet websites