Online, non-downloadable enterprise software application for use in accounting, financial performance evaluation, customer resource management, pricing and proposal development, contract creation, tracking of operational metrics, collecting and tracking utility structure and inspection data and metrics, the generation of analytics, trends and predictive indicators, customer data management, data model deployment, tracking and deployment of safety management and quality assurance protocols, and the storage of a knowledge base containing foundational information, best practice and references data, all of the aforementioned for use in connection with the operation of utility structure repair, maintenance and construction business