Instruction manuals (printed matter); Laminated cards (printed matter); Manuals (printed matter); Printed matter; Printed matter for educational purposes; Printed matter for instructional purposes; Printed matter in the form of cards; Printed matter relating to instruction programs; Program documentation in the form of printed matter; Published works in the form of printed matter; Training guides in the form of printed matter; Training manuals in the form of printed matter; User guides in the form of printed matter for use with computers; User manuals (in the form of printed matter); Users' guides (printed matter); Work manuals (printed matter); Work sheets (printed matter); Workbooks (printed matter); Worksheets (printed matter); Booklets for instruction; Instruction booklets; Instruction books; Instruction guides; Instruction manuals (handbooks); Instructional material; Instructional materials (other than apparatus); Manuals for instructional purposes; Printed instruction leaflets; Teaching materials for instruction; Technical instruction manuals; Instruction manuals relating to training seminars; Manuals (handbooks); Manuals for business training courses; Manuals for reference purposes; Reference manuals; Teaching manuals; Cards; Laminated cards (stationery); Booklets for use in conducting training workshops; Printed training guides; Training booklets; Training materials (other than apparatus); Instruction manuals relating to customer care

Arranging and conducting of workshops (training); Business training consultancy services; Business training services; Coaching (training); Commercial training services; Conducting training seminars; Conducting workshops (training); Consultancy services relating to training; Mentoring (education and training); Mentoring (training); Organisation of training courses; Providing courses of training; Provision of information relating to training; Provision of training; Provision of training courses; Staff training services; Training; Training consultancy; Arranging of courses of instruction; Arranging technical instruction courses; Conducting instructional courses; Conducting of correspondence courses; Conducting of educational courses; Correspondence courses; Design of educational courses, examinations and qualifications; Providing courses of instruction; Provision of correspondence courses; Provision of courses of instruction; Provision of education courses; Provision of educational courses; Arranging and conducting of seminars; Arranging of seminars; Conducting of instructional seminars; Conducting seminars; Educational seminars; Organisation of seminars; Providing online electronic publications (not downloadable); Providing online videos, not downloadable; Provision of education services via an online forum; Publication of electronic books and journals online; Publication of multimedia material online; Weblog (blog) services (online publication of journals or diaries)