Customized business risk management consultation regarding business risk assessment evaluation, conducting business hazard surveys, business data analysis of insurance losses, business auditing and insurance claims auditing services for compliance with federal and state occupational safety and health administration regulations, property and liability business risk and cost assessment services, ergonomic risk evaluations relating to commercial matters and ergonomic risk statistical evaluations of insurance claims performance measures for others, business evaluation of worker safety programs and developing business risk management programs for others; preparing business reports for others relating to insurance claims from information obtained over a global communications network; insurance claims administration; insurance administration through a network of insurance providers.

Managed care services, namely, health care cost containment, health care cost review, computerized database management and electronic processing of healthcare information; customized risk management consultation services, namely, risk evaluation, business hazard survey, loss analysis, property and liability assessment, safety program evaluation and underwriting or risk exposure; creation of business risk insurance control programs

Providing insurance services in the field of risk management solutions, namely, claims administration, claims processing, claims status information, and underwriting risk assessments; providing online insurance information and insurance services in the field of workers compensation, general liability, automobile liability, professional liability, medical malpractice and property, including claims administration, claims processing, claims status information, and preparation of business reports; providing online insurance information and insurance services in the field of health care, namely, claims administration, claims processing, claims status information, and member eligibility and enrollment information; administration of preferred provider plans in the field of healthcare administration of managed care health insurance services; information management services in the field of insurance claim adjusting, namely, provision of insurance information for insurance claim adjustment and for accessing insurance claims via a database