Business management and administration services; customer relationship management; customer service management for others; business management services, including establishing business quality policy and determining business means for implementing those policies to improve customer satisfaction; providing business services for others, including telemarketing services, namely, inbound and outbound telemarketing services; identification of prospective new customers of others by telephone inquiry; promoting the goods and services of others through direct telephone solicitation; order fulfillment services, including market campaign follow-up by telephone inquiry; computerized database management for others; outsourcing services related to customer support centres

Financial services; accounts receivable management services; debt recovery and collection services