Computer equipment apparatus and systems; computer monitors; computer hardware; computer software, excluding computer software for data integration and creation of user interfaces and client views in the field of customer relationship management; computer peripheral devices; modems; transmission, receiving and storage equipment, apparatus and systems; apparatus and instruments for recording, transmission, reception, processing, retrieval, reproduction, manipulation, analysis, display and print out of sound, images and/or data; video and audio equipment, apparatus and systems, all associated parts and fittings therefor in this class