Computer software for use with network management; remote system management software to assist with management of domains, workstations, disk drives, event logs, local groups, global groups, domain members, open files, printers, processes, properties, registries, software, terminal services/RDP, and users; computer software for use with troubleshooting computers and computer networks; computer software for use with exporting data from computers and computer networks

Software as a service (SAAS) services featuring software for monitoring, identifying, and analyzing internet data; providing telephone and email technical support, namely, troubleshooting of computer software problems; updating of computer software for others, namely, providing new versions and bug fixes of computer software