| CONCERTO SOFTWARE Concerto Software Inc. 902076 1 Feb 2002 | Removed - Not renewed: Renewal fee not paid | A suite of computer software applications for managing customer contac... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products A suite of computer software applications for managing customer contact through multiple channels, including telephone, email, web and fax and for supporting the activities of contact center customer service representatives and contact center managers through intelligent contact routing, outbound campaign management, desktop automation tools, telephone blending, web chat, interactive voice response (IVR), and real time and historical contact center reporting Class 035 Class 035 Advertising, Business & Retail Services Business consulting services in relation to design, sales, installation, integration, upgrading and maintenance of customer contact centers, namely automated centers for contacting others and receiving incoming contacts from consumers, through multiple channels | |
| CONCERTO SOFTWARE Concerto Software Inc. 899917 9 Jan 2002 | Removed - Not renewed: Renewal fee not paid | A suite of computer software applications for managing customer contac... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products A suite of computer software applications for managing customer contact through multiple channels, including telephone, e-mail, web and fax and for supporting the activities of contact centre customer service representatives and contact centre managers through intelligent contact routing, outbound campaign management, desktop automation tools, telephone blending, web chat, interactive voice response (IVR), and real time and historical contact centre reporting | |
