Advertising and marketing services, namely, designing and managing for others outbound marketing campaigns in the field of contact center management and providing online reporting of such campaigns; contact center workforce management services, namely, personnel management services; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; automated provision and distribution of information and automated outbound interactions, namely, telemarketing services and promoting the goods and services of others via automated outbound channel communications; designing and managing for others outbound marketing campaigns in the field of contact center management and providing online reporting of such campaigns; personnel management and workforce management, motivation and incentive programs, namely, conducting incentive award programs for motivation of agents via recognition and bonuses of customer service center agents to promote high-quality customer service, all of the foregoing expressly excluding the creative development of marketing and advertising materials, branding, corporate identity, brand positioning, and product promotion

Providing temporary use of on-line non-downloadable cloud computing software for use in the operation and reporting of interactions in the field of contact center management; software as a service (SAAS) services for use in the operation and reporting of interactions in the field of contact center management; providing use of on-line non-downloadable software and on-line non-downloadable applications for an organization’s handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, workforce management services and customized, customer-specific applications; installation and maintenance of computer software, all in the field of contact center management; monitoring of computer systems to detect breakdowns and by remote access to ensure proper functioning in the field of contact center management; technical support services, namely, diagnosing and troubleshooting in the nature of diagnosing computer hardware and software problems in the field of contact center management; professional computer services, namely, the design, customization and configuration of computer hardware and software for others in the field of contact center management

Designing and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; personnel and workforce management, including motivation and incentive programs, namely, conducting incentive award programs for motivation of agents via recognition and bonuses of customer service center agents to promote high-quality customer service; advertising and marketing services, namely, designing and managing for others outbound marketing campaigns in the fields of contact center and enterprise management and providing online reporting of such campaigns; contact center and enterprise workforce management services, namely, personnel management services; operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics; and automated provision and distribution of information and automated outbound interactions, namely, telemarketing services and promoting the goods and services of others via automated outbound channel communications; all of the foregoing expressly excluding the creative development of marketing and advertising materials, branding, corporate identity, brand positioning, and product promotion

Telecommunications services, namely, voice over internet protocol (voip) services

Closed circuit television apparatus; closed circuit television cameras; closed circuit television instruments; closed circuit television monitoring apparatus; closed circuit television security apparatus; closed circuit television surveillance cameras; closed circuit video apparatus; controlled access security apparatus (closed circuit television); closed circuit television surveillance cameras; security surveillance apparatus; surveillance apparatus; surveillance apparatus (electronic); surveillance instruments; television cameras for surveillance; video surveillance apparatus; video surveillance cameras; television recorders

Association services being the certification of goods or services provided by members of the association; certification services; certification services relating to the application of commercial standards; certification services relating to the application of industry standards

Computer software; computer programs

Professional business services relating to the management and facilitation of procurement, sales, tender or auction processes namely through the provision of e-commerce solutions

Motor oils

Clinical laboratory analytical instruments

Sound and video recordings including photograph records, video discs and sound and video tapes, cassettes and cartridges; electronic apparatus including sound and video recording and reproduction apparatus and parts of such apparatus in this class; and all other goods in this class.

Carbolineum for the protection of plants; Mineral preparations for use as nutritional foodstuffs for plants; Mineral products for use in growing plants; Nutrients for plants; Planters of compostable material for use in horticulture (cylinders, trays, punnets, pots); Preparations for feeding plants; Preparations for promoting the growth of plants; Preparations of trace elements for plants; Preservatives for plants; Substances for regulating growth in plants; Trace element feeds for plants; Wound sealing preparations for plants

Hydroponic plant cultivation apparatus sold as a kit; Irrigating apparatus (automatic) for watering plants; Irrigating apparatus (machines) for watering plants; Sprinklers (automatic installations) for watering flowers and plants

Carbolineum for the protection of plants; Mineral preparations for use as nutritional foodstuffs for plants; Mineral products for use in growing plants; Nutrients for plants; Planters of compostable material for use in horticulture (cylinders, trays, punnets, pots); Preparations for feeding plants; Preparations for promoting the growth of plants; Preparations of trace elements for plants; Preservatives for plants; Substances for regulating growth in plants; Trace element feeds for plants; Wound sealing preparations for plants

Hydroponic plant cultivation apparatus sold as a kit; Irrigating apparatus (automatic) for watering plants; Irrigating apparatus (machines) for watering plants; Sprinklers (automatic installations) for watering flowers and plants

Biotechnology research; Biotechnology testing; Research relating to biotechnology; Research relating to horticulture

Hydroponics services (agricultural services); Advisory services relating to horticulture; Horticulture