Downloadable computer software for use in managing and controlling customer contact centers and workforce optimization capabilities in the nature of initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, SMS, text, social media and facsimile contacts; downloadable computer software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (IVR) and telephone dialers; downloadable computer software for managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the nature of managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; downloadable computer software for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the nature of real-time and historical contact center report generation, creating desktop and management tools for customer contact centers, creating and managing workforce schedules, workforce job performance and workforce skills; downloadable computer software for managing web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, social media and facsimile contacts; downloadable computer software for creating desktop and management tools for customer contact centers; downloadable computer software for integrating customer relationship management with customer contact centers; downloadable computer software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, data encryption, desktop analytics and PCI compliance; downloadable computer software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development.

Consulting services in the field of design and development of computer software and hardware for use in the monitoring of customer contact centers, customer relationship management, workforce optimization and customer contact center reporting; software as a service (SAAS) services, namely, hosting software for use by others for use in managing and controlling customer contact centers and workforce optimization capabilities, in the nature of initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, SMS, text, social media and facsimile contacts; providing temporary use of online non-downloadable software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (IVR) and telephone dialers; providing temporary use of non-downloadable software for managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; providing temporary use of online non-downloadable software used for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; providing temporary use of online non-downloadable software used to support the activities of contact center customer service representatives and contact center managers in the nature of managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; providing temporary use of online non-downloadable computer software for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; providing temporary use of online non-downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the nature of real-time and historical contact center report generation, creating desktop and management tools for customer contact centers, creating and managing workforce schedules, workforce job performance and workforce skills; providing temporary use of online non-downloadable software used to manage web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, social media and facsimile contacts; providing temporary use of online non-downloadable software used to create desktop and management tools for customer contact centers; providing temporary use of online non-downloadable software used to integrate customer relationship management with customer contact centers; providing temporary use of online non-downloadable software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; providing temporary use of online non-downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing temporary use of non-downloadable computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, data encryption, desktop analytics and PCI compliance; providing temporary use of online non-downloadable software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development.

Motor vehicle spare parts and accessories in this class, including, car covers, car seat covers, sun protection screens for vehicles, headlight protectors, visors (strips) for vehicle screens, roof racks for vehicles, luggage carriers for vehicles, luggage nets for vehicles, vehicle cushions, vehicle floor mats, vehicle dash mats and upholstery for vehicles; surfboard carry racks for motorbikes and bicycles; panniers for motorcycles and bicycles; organisers and holders designed for use in relation to motor vehicles specifically drink holders, cup holders, seat organisers; car seat tidies; sunshades, sunblinds, sunroofs, sun visors and anti-glare sunstrips, all designed for use in relation to motor vehicles; protective fittings designed for use in relation to vehicles to protect from sun damage, rain, hail or weather damage, solar glare; protective heat shields for vehicles; parts, fittings and accessories in this class for the aforesaid goods

Dairy beverages; dairy based beverages; kefir; kefir based beverages including kefir water; fermented beverages consisting primarily of dairy, soy, nuts, and dairy substitutes

Tea; tea based beverages; kombucha tea; preparations for making kombucha tea; vinegar; fruit vinegar including apple cider vinegar; flavoured vinegar; fermented beverages consisting primarily of cereals, rices, and teas

Clothing, including shirts, T-shirts, singlets, shorts, board shorts, trousers, jackets, sweaters, raincoats, socks, underwear, sleepwear, swimwear (such as swimming costumes and rash shirts); wetsuits; wetsuit booties; footwear including shoes, boots, thongs and sandals; headgear including hats, sun visors, beanies, and caps (such as caps for surfing); clothing accessories in this class, namely, belts, gloves and neck ties; all of the aforementioned goods relating to or promoting water sports (including surfing) and snow sports (including skiing and snowboarding) and none of the aforementioned goods relating to the sports of baseball or softball

Sporting equipment and sporting articles, including equipment for water sports and snow sports; watercraft and surfcraft being surfboards, stand-up paddle boards; surfskis, waveskis, bodyboards and sailboards; snow skis and snowboards; skateboards; leashes and leg ropes for surfcraft; grip material for surfing, sailboarding, stand-up paddle boarding and snow sports, being deck grip for surfboards, sailboards, stand-up paddle boards, body boards and snowboards; bags and covers for surfboards, surfskis, waveskis, bodyboards, sailboards, snow skis and snowboards; parts, fittings and accessories for the aforementioned goods; all of the aforementioned goods relating to water sports (including surfing) and snow sports (including skiing and snowboarding) and none of the aforementioned goods relating to the sports of baseball or softball

Electronic control apparatus for boards used for sport, including surf boards, windsurfing boards, kite surfing boards, wake boards; electronic control apparatus for hydrofoils; speed controllers (electronic) for boards used for sport, including surf boards, windsurfing boards, kite surfing boards, wake boards; speed controllers (electronic) for hydrofoils; computer hardware for powering, operating and controlling boards used for sport, including surf boards, windsurfing boards, kite surfing boards, wake boards; computer hardware for powering, operating and controlling hydrofoils; computer software for powering, operating and controlling boards used for sport, including surf boards, windsurfing boards, kite surfing boards, wake boards; computer software for powering, operating and controlling hydrofoils; cases, covers, bags, straps and holders specifically adapted for mobile phones and mobile phone accessories; protective cases and covers for mobile phones; cases, covers, bags, straps and holders specifically adapted for cameras and camera accessories; protective cases and covers for cameras.

Boards used for sport; sail boards; surf boards; windsurfing boards; kite surfing boards; stand up paddle boards; wake boards; hydrofoils for boards, including wings, masts and fuselages of same; foils for boards; foil kits for boards; parts, fittings and accessories for the aforesaid in this class, including masts, fins, foot straps, leashes, pads, fins and harnesses; bags specially adapted for sporting equipment.

Pharmaceutical preparations; plant extracts and herbal extracts for pharmaceutical use; plant extracts and herbal extracts for medical use

Oral vaporizers for smokers/for smoking purposes; oral vaporizers for use as an alternative to traditional cigarettes; components for oral vaporizers; accessories for oral vaporizers; smokeless cigarette vaporizer pipes / vaporizer pipes; vaporizer holders and boxes; mouthpieces for vaporizers; vaporizer liquid (e-liquid) comprised of flavorings in liquid form, (other than essential oils), used to refill vaporizer cartridges; chemical flavorings in liquid form used to refill vaporizer cartridges; liquid to refill vaporizers; flavorings, other than essential oils, for use in vaporizers; cartridges sold filled with chemical flavorings in liquid form for vaporizers; vaporizer refill cartridges sold empty; cartomizers, namely, combination vaporizer refill cartridges sold empty and atomizers, sold as a component of vaporizers; vaporizer atomizers sold empty; components for electric/electronic cigarettes; electronic cigarette liquid (e-liquid) comprised of flavorings in liquid form, (other than essential oils), used to refill electronic cigarette cartridges; chemical flavorings in liquid form used to refill electronic cigarette cartridges; oral vaporizer refill cartridges sold empty; plant extracts and herbal extracts for recreational smoking

Publications in digital and/or electronic form; computer software; pre-recorded audio-visual material; electronic and recorded multimedia publications

Printed matter, printed publications, brochures, manuals, books, instructional and teaching materials (other than apparatus)

Printed matter and materials for education and training purposes; education and training manuals, guides and booklets; printed publications, materials and matter; books; workbooks in printed form; training guides in printed form; printed materials for advertising and marketing purposes; promotional publications; none of the aforementioned being on the subject matter of financial services, investment services, insurance or superannuation services

Business consultancy, advisory and management services; business organisation consultancy; strategic business planning; business and market research; career planning services; career advisory services (other than education and training); career counselling (employment advice and information); vocational guidance (employment advice and information); personnel management advice; none of the aforementioned services being related to financial services, investment services, insurance or superannuation services

Insurance services for individuals and institutions, namely, evaluation, placement, monitoring and origination of policies in the fields of life insurance policies and annuities, long term care policies, health policies, disability policies, pensions, reinsurance; consulting services as related to insurance; financial services, namely, investment advisory and investment management services for pooled investment vehicles, private investment funds, and investment accounts; investment management

Advice relating to mortgages for residential properties; Advice services relating to enhancement of mortgages; Lending on mortgage; Mortgage advice; Mortgage banking; Mortgage broking; Mortgage financing services; Mortgage lending; Mortgage loans; Mortgage services; Provision of information relating to mortgages; Provision of mortgages; Provision of online mortgage repayment calculators; Agency services for the leasing of real estate property; Agency services for the selling on commission of real property; Commercial property investment services; Financing of property development; Insurance relating to property; Loan services for property investment; Property leasing (real estate property only); Provision of information relating to property (real estate); Real estate services relating to property development; Real property evaluation (financial); Real property management; Advice regarding lending services; Commercial lending; Financial lending; Lending against security