| CHRISTIAN CERTIFICATE AUTHORITY AUSTRALIA CHRISTIAN CERTIFICATION AUTHORITY AUSTRALIA PTY LTD 1991912 25 Feb 2019 | Published: Under examination - Deferred | Alcohol for pickling foodstuffs; Chemical preparations for preserving ... Class 001 Class 001 Chemical Products Alcohol for pickling foodstuffs; Chemical preparations for preserving foodstuffs; Chemical preparations for use in the food industry; Oils for the preservation of food; Bread improvers (enzymes, emulsifiers, gums, yeast starters) Class 004 Class 004 Lubricant and Fuel Products Vegetable oils for lubricating food processing machines; Vegetable oils for the non-stick treatment of cooking utensils Class 029 Meats and Processed Food Products Animal marrow for food; Egg-based foodstuffs; Extra virgin olive oil for food; Food made principally from milk; Food products consisting principally of fish; Food products derived from fish; Food products derived from meat; Food products made from cooked fruits; Food products made from cooked nuts; Food products made from cooked vegetables; Food products made from dried fruits; Food products made from dried nuts; Food products made from dried vegetables; Food products made from meat; Food products made from nuts; Food spreads being a blend of edible oils and edible fats; Food spreads consisting principally of dairy products; Foods made from fish; Foodstuffs consisting of poultry; Oils for food; Olive oil for food; Pollen prepared as foodstuff; Potato snack foods; Prepared foods consisting principally of cheese; Snack foods made from eggs; Snack foods made from extruded vegetables; Snack foods made from meat; Snack foods made from potatoes and wheat (potatoes predominating); Vegan foods consisting predominantly of vegetables; Vegetable food products; Cheese; Cheese containing herbs; Goat's milk cheese; Non-dairy cheese; Fresh meat; Frozen meat products; Meat; Meat extracts; Chicken (not live); Chicken products; Lamb; Lamb products; Beef; Beef jerky; Cows' milk; Dried milk powder; Milk; Yoghurt; Arrangements of processed fruit; Fruit jams; Cooking oils
Class 030 Staple Food Products Wine vinegar; Winegums; Food dressings (sauces); Food flavourings, other than essential oils; Food pastes (seasonings); Foods with a chocolate base; Foods with a cocoa base; Foodstuffs made from cereals; Foodstuffs made from corn; Foodstuffs made from maize; Foodstuffs made from oats; Foodstuffs made of rice; Foodstuffs made with cereals; Foodstuffs made with flour; Oat-based food; Potato flour for food; Preservatives for food (salt); Processed grains for use in food; Salt for flavouring food; Beer vinegar; Meat pies; Honey; Pasta; Cooking sauces; Pasta sauce; Pastry; Chocolate beverages with milk; Dairy ice cream; Ice cream; Coffee; Instant coffee; Yeast extracts as spreads; Bread
Class 032 Light Beverage Products Alcoholic beers; Beer; Fruit beers; Low alcohol beer; Non-alcoholic beers; Non-alcoholic beverages (except non-alcoholic beer); Fruit beverages; Drinking water; Mineral water (beverages); Natural water (not for medical purposes)
Class 033 Wines and Spirits Products Alcoholic beverages containing wine; Cooking wine; Red wine; White wine; Wine; Alcoholic beverages (except beer)
Class 035 Advertising, Business & Retail Services Product marketing | |
| IP Australia Correspondence Test CII Test Agent 1792306 2 Jan 2006 | Under Examination - Extension Fees Not Required | Business research Class 035 Class 035 Advertising, Business & Retail Services Business research | |
| KANDA, KANDA AUSTRALIA, KANDA HEALTH, KANDA CARE, KANDA CARE AUSTRALIA Southern Cross Support Services Pty Ltd 2494616 30 Oct 2024 | Accepted: In opposition period | Transport of people, food and goods being for the elderly and disabled... Class 039 Class 039 Transportation & Storage Services Transport of people, food and goods being for the elderly and disabled and children, youths and families, and for those in medical, aged care, health care and community and independent living facilities and other care and support facilities; Transport reservation, information and management services for those in medical, aged care, health care and community and independent living facilities and other care and support facilities Class 041 Class 041 Education and Entertainment Services Education, training and personal development training services being for the elderly and disabled and children, youths and families, and for those in medical, aged care, health care and community and independent living facilities; Entertainment services including for the elderly and disabled and children, youths and families, and for those in medical, aged care, health care and community and independent living facilities and other care and support facilities Class 044 Medical, Beauty & Agricultural Services Medical and health care services including for the elderly and disabled and children, youths and families, and for those in medical, aged care, health care and community and independent living facilities; Advisory, information and consultancy services in relation to medical and health care, including for the elderly and disabled and children, youths and families, and for those in medical, aged care, health care and community and independent living facilities and other care and support facilities; Medical and health care clinic services; Respite care medical and nursing services; Aged care services; Nursing services; Medical, health, psychological and lifestyle counselling and support services including for the elderly and disabled and children, youths and families, and for those in medical, aged care, health care and community and independent living facilities and other care and support facilities; Medical, health, psychological and lifestyle family and youth support services
Class 045 Personal & Legal & Social Services Non-medical personal care and assistance, respite care, social support and social work services, and domestic and routine daily activities assistance services being for the elderly and disabled and children, youths and families, and for those in medical, aged care, health care and community and independent living facilities and other care and support facilities | |
| ACAA AUSTRALIA CHINA ALUMNI ASSOCIATION Australia China Alumni Association 2541285 29 Apr 2025 | Published: Awaiting examination | event management services being arranging and conducting of commercial... Class 035 Class 035 Advertising, Business & Retail Services event management services being arranging and conducting of commercial trade shows; career counseling [employment advice and information]; event management services being organising and conducting of exhibitions for commercial or advertising purposes; advertising; advertising agency services; advertising and business advice; advertising and commercial information services; advertising and marketing; advertising and marketing consultancy; advertising and marketing services; advertising and business management consultancy; advice in the field of business management; advice relating to business management; advisory services relating to business management; advisory services for business management; assistance and advice regarding business management; providing information relating to advertising, business management and administration and office functions; provision of information relating to advertising, business management and administration and office functions; business networking services; business networking; business consulting and information services; event management services being organising and conducting of marketing promotional events; event marketing; event marketing services; event management services being organizing and conducting of marketing promotional events; personnel placement and recruitment services; personnel placement and recruitment; job and personnel placement services; human resources management and recruitment services; personnel placement consultancy; consultancy and advisory services relating to personnel placement, recruitment and management; interviewing services for personnel recruitment; employment recruitment services; recruitment consultancy services; staff recruitment services; recruitment of personnel; recruitment consultancy; recruitment services; recruitment agency services; human capital management; human resources management Class 041 Class 041 Education and Entertainment Services education, teaching and training; education information; education and instruction; information on education; educational and teaching services; teaching and training services in the fields of business, industry and information technology; educational services in the nature of coaching; event management services being organization of educational events; event management services being organization of entertainment events; organization of conferences and seminars; organization and conducting of business conferences; educational and entertainment services provided by an association to its members; business training; arranging of training courses relating to business management; career counseling; career counseling and coaching [training and education advice] | |
| ULTRA BRIGHT SAFETY FLAGS AUSTRALIA Sts3d concepts 2540189 16 Apr 2025 | Published: Awaiting examination | custom manufacturing Class 040 Class 040 Treatment & Processing of Materials Services custom manufacturing | |
| CALIBRE SPORTS AUSTRALIA EST. 1996 HS Sports Pty Ltd t/as Calibre Sports Australia 2535096 8 Apr 2025 | Published: Under examination | retail store services featuring sporting equipment; retail or wholesal... Class 035 Class 035 Advertising, Business & Retail Services retail store services featuring sporting equipment; retail or wholesale services for sports goods; online retail store services featuring sporting equipment | |
| THE PHARMACY GUILD OF AUSTRALIA The Pharmacy Guild of Australia 2536795 3 Apr 2025 | Published: Under examination | Application software; computer programs; recorded software distributed... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Application software; computer programs; recorded software distributed online; computer software; communication software; data carriers for computers having software recorded thereon; data communications software; data processing software; data processing software for word processing; downloadable software applications (apps); electronic publications including those sold and distributed online; education software; industrial computer software programs; industrial controls incorporating software; installations for the remote loading of computer software; installations for the remote unloading of computer software; integrated software packages; interactive computer software; interactive education software; interactive entertainment software for use with computers; interactive video software; packaged software; pre-recorded software; process controlling software; recorded computer software; recorded software and programmes for use with electronic games of all kinds; scientific, photographic, optical, weighing, measuring, life-saving and teaching apparatus and instruments Class 016 Class 016 Paper Goods and Printed Material Advertising display boards of cardboard (non-luminous);advertising display boards of paper (non-luminous);advertising leaflets; advertising material being printed matter; advertising material expressed in card form; advertising material expressed in paper form; advertising material expressed in plastics form; advertising material expressed in cardboard form; advertising materials for dissemination in card form; advertising posters; advertising publications; advertising signs of paper; printed advertising material; printed folded sheets containing advertising material; printed materials for advertising purposes; printed matter for advertising purposes; printed publications for advertising businesses; tokens for advertising purposes for collection in sets; printed matter being books, magazines, instructional material, booklets, brochures, charts, diagrams, fliers, newsletters, pads, business cards, stationery; printed applications, including books, magazines, booklets, handbooks, manuals, reports, information sheets, forms, instructional materials and other printed matter in this class relating to pharmacy, pharmaceuticals, medicines, medical services and/or healthcare; paper products and printed matter related to the provision of health care, pharmaceutical and pharmacy advice services; photographs, stationery and stickers related to the provision of health care, pharmaceutical and pharmacy advice services; instructional and teaching material related to the provision of health care, pharmaceutical and pharmaceutical advice services; plastic material for packaging related to the provision of health care, pharmaceutical and pharmacy advice services; manuals relating to training seminars; printed training guides; computer software in the form of printed matter; computer software in the nature of printed matter; computer software operating manuals; handbooks relating to computer software (sold with the software);instruction books sold with computer software; instruction; guides sold with computer software; instruction manuals (handbooks) sold with computer software; instruction manuals relating to computer software; instruction manuals sold with computer software; manuals for computer software; manuals for computer software (sold with the software);manuals for use with software; printed books relating to software; printed publications relating to computer software; periodical publications relating to health care; educational material relating to health care Textile and textile goods, including banners, related to the provision of health care, pharmaceutical and pharmacy advice services
Class 035 Advertising, Business & Retail Services Business management & business administration services included in this class; online pharmacy retail services; advertising and promotion services; production of advertising material; business data analysis; collection of data; compilation of business data; database management; data handling, management, processing and retrieval; provision of business data; market analysis reporting services; preparation of business, commercial, marketing and economic reports; computer assisted business information; business advice; business advisory services; evaluation of business opportunities; providing business information via a web site; providing information, including online, about advertising, business management and administration and office functions; advisory services relating to customer service and data processing; business analysis services; business information; business management assistance; business research; compilation of statistics; commercial and industrial management assistance; dissemination of advertising matter; systemization of information into computer databases; all of the above services provided via a global computer network; wholesale and retail services provided by pharmacies; pharmacy retail services; business management and business administration services included in this class; services relating to the management of pharmacies; sponsorship (promotion and marketing services); advocacy (promoting, publicising or otherwise representing the interests or concerns of others); advocacy services relating to health and pharmacy; market research; association services being the promotion of the interests of members of the association; association services being the provision of business support or advice; arranging and conducting of trade shows; business networking services
Class 038 Communications Services Communication services including the provision of information, advertising and data by computer networking, audio and video means; telecommunications, including broadcasting of television programmes, cable television broadcasting, and computer aided transmission of messages and images; providing access to online computer databases; providing user access to a global computer network and online sites containing information on a wide range of topics
Class 041 Education and Entertainment Services Arranging and conducting of conferences, seminars and workshops in relation to the pharmaceutical industry and for pharmacy professionals; education and training in the field of pharmacy, pharmaceuticals, medicines, medical services and/or healthcare; business educational services; computer based training; conducting of educational courses; educational assessment services; academy education services; adult education; adult education services; business educational services; conducting of educational conferences; conducting of educational courses; conducting of exhibitions for educational purposes; consultancy services relating to education; design of educational courses, examinations and qualifications; dissemination of educational material; education information; education services; educational advisory services; educational assessment services; educational consultancy services; educational seminars; event management services (organisation of educational, entertainment, sporting or cultural events);health education; information relating to education; information services relating to education; legal education services; management of education services; management of educational events; medical education services; providing information, including online, about education, training, entertainment, sporting and cultural activities; provision of education courses; provision of education services via an online forum; provision of educational courses; provision of educational information; provision of information relating to education; publication of educational materials; technological education services; association services being the provision of training and education to members of the association
Class 042 Computer & Software Services & Scientific Services Information technology services (software and peripherals design and technical consultancy); information technology consultancy; provision of information relating to information technology; creating and designing website-based indexes of information for others (information technology services); computer support services (software and peripherals advisory and information services); computer support services (programming and software installation, repair and maintenance services); software as a service (SaaS); online provision of web-based applications and software; data storage (other than physical storage);online provision of web-based software (non-downloadable); creating and maintaining web sites for others; hosting computer sites (web sites);web site design; web site design consultancy; research and development for others; scientific research in the field of pharmacy; provision of e-business and e-commerce computer services to pharmacists; creation and maintenance of web site for pharmacists; computer software advisory services; computer software consultancy; installation and maintenance of computer software; installation, repair and maintenance of middleware (software);online provision of web-based software (non-downloadable);provision of online non-downloadable software (application service provider);software as a service (SaaS);updating of computer software; upgrading of computer software; security services, medical, hygienic and beauty care services; all of the foregoing for use in the fields of pharmacy, pharmaceuticals, medicines, medical services and healthcare; association services being the quality control of goods and services provided by members of the association; quality accreditation services; setting of quality standards
Class 044 Medical, Beauty & Agricultural Services Consultancy, information, advocacy and advisory services relating to health, health care, medical problems, medical services and pharmacies; pharmacy advice; providing information including online, about medical services; advisory services relating to pharmacies; pharmacy advisory services; pharmaceutical advisory services; pharmacy advice; pharmacy dispensary services; provision of pharmaceutical information; advisory services relating to health; health care; provision of health care services; health screening; health counselling; health and medical services relating to medication compliance and adherence; pharmacy services and advisory services, including advising patients and health professionals on medication compliance and adherence; pharmacy care relating to medication compliance and adherence; pharmaceutical care relating to medication compliance and adherence; monitoring and management of medication compliance and adherence; assisting patients with medication compliance and adherence including provision of medication compliance monitoring systems to patients; provision of assistance and aids to patients in accordance with results from medication compliance monitoring systems; information services and counselling relating to medication compliance and adherence, pharmacy care, pharmaceutical care, monitoring and management of medication compliance and adherence, assisting patients with medication compliance and adherence; pharmaceutical services including the provision of pharmacy advice and advice relating to hygienic and beauty care; pharmacy advisory services, pharmacy dispensing services, medical services and healthcare services including such services provided using a computer network; providing information, including online, about medical, pharmacy and healthcare services
Class 045 Personal & Legal & Social Services Provision of personal and social services to meet the health care, pharmaceutical and pharmacy needs of individuals; licensing of software | |
| THE PHARMACY GUILD OF AUSTRALIA The Pharmacy Guild of Australia 2536796 3 Apr 2025 | Published: Under examination | Application software; computer programs; recorded software distributed... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Application software; computer programs; recorded software distributed online; computer software; communication software; data carriers for computers having software recorded thereon; data communications software; data processing software; data processing software for word processing; downloadable software applications (apps); electronic publications including those sold and distributed online; education software; industrial computer software programs; industrial controls incorporating software; installations for the remote loading of computer software; installations for the remote unloading of computer software; integrated software packages; interactive computer software; interactive education software; interactive entertainment software for use with computers; interactive video software; packaged software; pre-recorded software; process controlling software; recorded computer software; recorded software and programmes for use with electronic games of all kinds; scientific, photographic, optical, weighing, measuring, life-saving and teaching apparatus and instruments Class 016 Class 016 Paper Goods and Printed Material Advertising display boards of cardboard (non-luminous);advertising display boards of paper (non-luminous);advertising leaflets; advertising material being printed matter; advertising material expressed in card form; advertising material expressed in paper form; advertising material expressed in plastics form; advertising material expressed in cardboard form; advertising materials for dissemination in card form; advertising posters; advertising publications; advertising signs of paper; printed advertising material; printed folded sheets containing advertising material; printed materials for advertising purposes; printed matter for advertising purposes; printed publications for advertising businesses; tokens for advertising purposes for collection in sets; printed matter being books, magazines, instructional material, booklets, brochures, charts, diagrams, fliers, newsletters, pads, business cards, stationery; printed applications, including books, magazines, booklets, handbooks, manuals, reports, information sheets, forms, instructional materials and other printed matter in this class relating to pharmacy, pharmaceuticals, medicines, medical services and/or healthcare; paper products and printed matter related to the provision of health care, pharmaceutical and pharmacy advice services; photographs, stationery and stickers related to the provision of health care, pharmaceutical and pharmacy advice services; instructional and teaching material related to the provision of health care, pharmaceutical and pharmaceutical advice services; plastic material for packaging related to the provision of health care, pharmaceutical and pharmacy advice services; manuals relating to training seminars; printed training guides; computer software in the form of printed matter; computer software in the nature of printed matter; computer software operating manuals; handbooks relating to computer software (sold with the software);instruction books sold with computer software; instruction; guides sold with computer software; instruction manuals (handbooks) sold with computer software; instruction manuals relating to computer software; instruction manuals sold with computer software; manuals for computer software; manuals for computer software (sold with the software);manuals for use with software; printed books relating to software; printed publications relating to computer software; periodical publications relating to health care; educational material relating to health care Textile and textile goods, including banners, related to the provision of health care, pharmaceutical and pharmacy advice services
Class 035 Advertising, Business & Retail Services Business management & business administration services included in this class; online pharmacy retail services; advertising and promotion services; production of advertising material; business data analysis; collection of data; compilation of business data; database management; data handling, management, processing and retrieval; provision of business data; market analysis reporting services; preparation of business, commercial, marketing and economic reports; computer assisted business information; business advice; business advisory services; evaluation of business opportunities; providing business information via a web site; providing information, including online, about advertising, business management and administration and office functions; advisory services relating to customer service and data processing; business analysis services; business information; business management assistance; business research; compilation of statistics; commercial and industrial management assistance; dissemination of advertising matter; systemization of information into computer databases; all of the above services provided via a global computer network; wholesale and retail services provided by pharmacies; pharmacy retail services; business management and business administration services included in this class; services relating to the management of pharmacies; sponsorship (promotion and marketing services); advocacy (promoting, publicising or otherwise representing the interests or concerns of others); advocacy services relating to health and pharmacy; market research; association services being the promotion of the interests of members of the association; association services being the provision of business support or advice; arranging and conducting of trade shows; business networking services
Class 038 Communications Services Communication services including the provision of information, advertising and data by computer networking, audio and video means; telecommunications, including broadcasting of television programmes, cable television broadcasting, and computer aided transmission of messages and images; providing access to online computer databases; providing user access to a global computer network and online sites containing information on a wide range of topics
Class 041 Education and Entertainment Services Arranging and conducting of conferences, seminars and workshops in relation to the pharmaceutical industry and for pharmacy professionals; education and training in the field of pharmacy, pharmaceuticals, medicines, medical services and/or healthcare; business educational services; computer based training; conducting of educational courses; educational assessment services; academy education services; adult education; adult education services; business educational services; conducting of educational conferences; conducting of educational courses; conducting of exhibitions for educational purposes; consultancy services relating to education; design of educational courses, examinations and qualifications; dissemination of educational material; education information; education services; educational advisory services; educational assessment services; educational consultancy services; educational seminars; event management services (organisation of educational, entertainment, sporting or cultural events);health education; information relating to education; information services relating to education; legal education services; management of education services; management of educational events; medical education services; providing information, including online, about education, training, entertainment, sporting and cultural activities; provision of education courses; provision of education services via an online forum; provision of educational courses; provision of educational information; provision of information relating to education; publication of educational materials; technological education services; association services being the provision of training and education to members of the association
Class 042 Computer & Software Services & Scientific Services Information technology services (software and peripherals design and technical consultancy); information technology consultancy; provision of information relating to information technology; creating and designing website-based indexes of information for others (information technology services); computer support services (software and peripherals advisory and information services); computer support services (programming and software installation, repair and maintenance services); software as a service (SaaS); online provision of web-based applications and software; data storage (other than physical storage);online provision of web-based software (non-downloadable); creating and maintaining web sites for others; hosting computer sites (web sites);web site design; web site design consultancy; research and development for others; scientific research in the field of pharmacy; provision of e-business and e-commerce computer services to pharmacists; creation and maintenance of web site for pharmacists; computer software advisory services; computer software consultancy; installation and maintenance of computer software; installation, repair and maintenance of middleware (software);online provision of web-based software (non-downloadable);provision of online non-downloadable software (application service provider);software as a service (SaaS);updating of computer software; upgrading of computer software; security services, medical, hygienic and beauty care services; all of the foregoing for use in the fields of pharmacy, pharmaceuticals, medicines, medical services and healthcare; association services being the quality control of goods and services provided by members of the association; quality accreditation services; setting of quality standards
Class 044 Medical, Beauty & Agricultural Services Consultancy, information, advocacy and advisory services relating to health, health care, medical problems, medical services and pharmacies; pharmacy advice; providing information including online, about medical services; advisory services relating to pharmacies; pharmacy advisory services; pharmaceutical advisory services; pharmacy advice; pharmacy dispensary services; provision of pharmaceutical information; advisory services relating to health; health care; provision of health care services; health screening; health counselling; health and medical services relating to medication compliance and adherence; pharmacy services and advisory services, including advising patients and health professionals on medication compliance and adherence; pharmacy care relating to medication compliance and adherence; pharmaceutical care relating to medication compliance and adherence; monitoring and management of medication compliance and adherence; assisting patients with medication compliance and adherence including provision of medication compliance monitoring systems to patients; provision of assistance and aids to patients in accordance with results from medication compliance monitoring systems; information services and counselling relating to medication compliance and adherence, pharmacy care, pharmaceutical care, monitoring and management of medication compliance and adherence, assisting patients with medication compliance and adherence; pharmaceutical services including the provision of pharmacy advice and advice relating to hygienic and beauty care; pharmacy advisory services, pharmacy dispensing services, medical services and healthcare services including such services provided using a computer network; providing information, including online, about medical, pharmacy and healthcare services
Class 045 Personal & Legal & Social Services Provision of personal and social services to meet the health care, pharmaceutical and pharmacy needs of individuals; licensing of software | |
| ACAA AUSTRALIA CHINA ALUMNI ASSOCIATION Australia China Alumni Association 2525035 3 Mar 2025 | Accepted: Awaiting publication | advertising, promotion and marketing; providing information relating t... Class 035 Class 035 Advertising, Business & Retail Services advertising, promotion and marketing; providing information relating to advertising, business management and administration and office functions; providing on-line information relating to advertising, business management and administration and office functions; promotion [advertising] of business; business management, organisation and administration; business networking; business promotion; business networking services; promotion of business opportunities; business marketing; providing business information via global computer networks; providing business and marketing information; business management; business management and consulting; personnel placement and recruitment services; recruitment agency services; event marketing; human capital management Class 041 Class 041 Education and Entertainment Services education and instruction; education information; education, teaching and training; event management services being organization of entertainment events; event management services being organization of educational events; event management services being organizing and conducting of sports events; organisation and conducting business conferences; business education; organizing business training; organization and arranging of seminars, conferences, training courses and further training; business training; organisation of training; training and further training for personnel development; provision of training courses; career counselling and coaching [training and education advice] | |
| OSK Capital, OSK Capital Australia OSK CAPITAL (A) PTY LTD 2526250 27 Feb 2025 | Published: Awaiting examination | Printed financial documents; Marketing and promotional materials; Educ... Class 016 Class 016 Paper Goods and Printed Material Printed financial documents; Marketing and promotional materials; Educational materials; Branded merchandise; Printed material; brochures; statements; cheques; stationery products including letterhead, envelopes, business cards, cheques, drafts, forms, invoices; office requisites & office signage; instructional and training material Class 035 Class 035 Advertising, Business & Retail Services Advertising, business management and business administration services, including advertising, business management and business administration services for the provision, use and promotion of banking and financial services of all kinds; advertising of financial services; advertising, marketing and promotional services; commercial business management; Public relations services; brand management services; online advertising services; Online customer service management; Online loan management services; Customer inquiry services; Event and marketing services Class 042 Computer & Software Services & Scientific Services Providing access to a software platform for loan management and financial services via a website; Software as a service (SaaS) for financial products, loan tracking, and account management | |