Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer service management namely customer contact services provided via an integrated speech customer contact application

Developing and maintaining enterprise-grade, integrated speech customer contact application software

Business organisation consulting

Education; providing of training; entertainment; sporting and cultural activities; driver training; arranging of motor sport drive events

Alternative dispute resolution services; Dispute and conflict resolution (arbitration services)

dispute and conflict resolution services; arbitration; mediation; alternative dispute resolution; Investigation and resolution of complaints and disputes in the tolling industry

Advertising services; marketing services; advertising agency services; marketing agency services; production and dissemination of advertising matter; sales promotion services; rental of advertising space; purchase for others of publicity and advertising materials, and rental of publicity and advertising materials; direct mail advertising; direct marketing advertising services; market research and analysis; opinion polling; customer relationship management; experiential marketing; radio, television, billboard and press advertising; public relations; corporate communications strategy and implementation; crisis communication and management services; commercial lobbying services; publicity services; publication of publicity texts; consultancy and advice relating to product recalls and environmental crises; marketing and advertising media analysis services, marketing and advertising media management services; marketing and advertising consulting services in the media industry; media planning and placement; buying of advertising space on television, in print media, in electronic and digital media, and in outdoor media; business services relating to the provision of sponsorships; sponsorship marketing services; promoting the goods and services of others by organizing and hosting exhibitions, sports competitions, musical concerts and other entertainment events; promoting the goods and services of others by arranging for sponsors to affiliate their goods and services with sports teams, entertainers, sports and entertainment facilities, competitions, events and exhibitions; product launching and marketing; merchandising; distribution of samples; provision of business statistical information accounting; document reproduction; employment agency and personnel recruitment services; recruitment advertising services; digital and Internet marketing and advertising services; database marketing; brand consultancy, brand evaluation, brand testing, brand strategy and brand auditing; corporate identity services; event planning and marketing services; organization of trade shows, trade fairs, exhibitions and business conventions; business assistance for commercial and industrial companies; business management and business organization, consultancy and assistance; business information; commercial information; business research; statistical information and processing; data processing; provision of the aforesaid services on-line from a computer database or on the Internet; compilation of advertisements for use as web pages on the Internet; information, consultancy and advisory services relating to the aforesaid services

Education services; providing training, seminars, conferences, workshops and courses relating to advertising and marketing, public relations and crisis management; organization of health education campaigns; production of radio and television programs; digital studio services; digital production services; entertainment; organization of sporting events; sporting and cultural activities; sound, video and ancillary production and post-production services to the advertising, motion picture, video, broadcast, satellite, cable and television industries; music recording; sound editing and enhancement; mixing of dialogue, music, and sound effects; recording live sound effects; audio post-production, audio playback and augmentation; video post-production; mastering, editing, augmenting, restoring, converting and reformatting of film, digital media and video tape; film, digital media and video tape editing; CD, DVD and electronic media mastering; production and special effects for advertisements, films and television; renting of equipment for use in creating film, digital media and video tape, and for use in post-production work; consultation relating to the foregoing; entertainment services; education, instruction, tuition and training; production, presentation, distribution, syndication, networking and rental of television and radio programs incorporating advertisements, interactive entertainment, films and sound and video recordings, interactive compact discs and CD-ROMs; production and rental of educational and instructional materials; publishing services; provision of online electronic publications, digital music and digital entertainment (non-downloadable); exhibition services; rental of radio and television broadcasting facilities; film and animation exploitation services; including all of the aforesaid services provided online from a computer network or via the Internet or extranets; translation services; information, consultancy and advisory services relating to the aforesaid services

Arranging and conducting of workshops (training); Conducting workshops (training); Business training consultancy services; Business training services; Commercial training services; Conducting training seminars; Consultancy services relating to training; Mentoring (education and training); Mentoring (training); Organisation of training courses; Providing courses of training; Provision of information relating to training; Provision of training; Provision of training courses; Staff training services; Training; Training consultancy; Arranging of courses of instruction; Arranging technical instruction courses; Conducting instructional courses; Conducting of correspondence courses; Conducting of educational courses; Correspondence courses; Design of educational courses, examinations and qualifications; Providing courses of instruction; Provision of correspondence courses; Provision of courses of instruction; Provision of education courses; Provision of educational courses; Arranging and conducting of seminars; Arranging of seminars; Conducting of instructional seminars; Conducting seminars; Educational seminars; Organisation of seminars; Providing online electronic publications (not downloadable); Providing online videos, not downloadable; Provision of education services via an online forum; Publication of electronic books and journals online; Publication of multimedia material online; Weblog (blog) services (online publication of journals or diaries)

Arranging and conducting of conferences; Arranging and conducting of seminars; Arranging and conducting of workshops (training); Business training consultancy services; Business training services; Business educational services; Conducting of educational courses; Dissemination of educational material; Educational seminars; Educational services; Publication of educational materials; Conducting of business conferences; Conducting of instructional seminars; Conducting seminars; Conducting training seminars; Conducting workshops (training); Consultancy services relating to training; Electronic publication of information on a wide range of topics, including online and over a global computer network; Providing online electronic publications (not downloadable); Employment training; Industrial training; Mentoring (education and training); Providing courses of training; Provision of information relating to training; Provision of training; Instruction services; Providing courses of instruction; Preparation of texts for publication; Writing for others (commissioned and custom writing)

Advice relating to marketing management; Business advice relating to marketing; Business consultancy services relating to marketing; Conducting of marketing studies; Consultancy relating to marketing; Design of marketing material; Marketing advisory services; Marketing agency services; Marketing analysis; Marketing assistance; Marketing consultancy; Marketing forecasting; Marketing information; Marketing management advice; Marketing research; Marketing studies; Planning of marketing strategies; Planning services for marketing studies; Preparation of marketing plans; Preparation of reports for marketing; Provision of advice relating to marketing; Provision of information relating to marketing; Business promotion services; Consultancy relating to business promotion; Consultancy relating to sales promotions; Administration relating to sales methods

Advisory services relating to training; Arranging and conducting of workshops (training); Arranging of exhibitions for training purposes; Business training consultancy services; Business training services; Coaching (training); Commercial training services; Computer based training; Conducting training seminars; Conducting workshops (training); Consultancy services relating to training; Mentoring (training); Organisation of training courses; Providing courses of training; Providing information, including online, about education, training, entertainment, sporting and cultural activities; Provision of information relating to training; Provision of training; Provision of training courses; Provision of training facilities; Staff training services; Training consultancy; Adult education; Adult education services; Advisory services relating to education; Arranging of exhibitions for educational purposes; Business educational services; Conducting of educational conferences; Conducting of educational courses; Conducting of exhibitions for educational purposes; Consultancy services relating to education; Design of educational courses, examinations and qualifications; Dissemination of educational material; Education information; Education services; Educational advisory services; Educational assessment services; Educational consultancy services; Educational services; Information relating to education; Information services relating to education; Provision of education courses; Provision of education services via an online forum; Provision of educational courses; Provision of educational information; Provision of facilities for education; Provision of information relating to education; Publication of educational materials; Publication of educational texts

Application software; Computer software; Computer software (programs); Computer software (recorded); Computer software applications (downloadable); Computer software downloaded from the internet; Computer software packages; Computer software products; Computer software programs; Downloadable software applications (apps); Integrated software packages; Interactive computer software

Advisory services relating to customer service; Provision of business data; Provision of business information; Provision of information relating to business