Education; providing of training, arranging and conducting educational conferences; arranging for on-line educational publications; vocational guidance being education or training advice; including all of the above services provided via a global computer network

Coffee, tea, cocoa, sugar, rice, tapioca, sago, artificial coffee; flour and preparations made from cereals; bread, pastry and confectionery, ices; honey, treacle; yeast, baking-powder; salt; spices; ice; aromatic flavouring compounds and agents; seasoning and aromatized salts, spice essences, spice extracts, seasoning herbs, seasoning herbs in oil, dried kitchen and culinary herbs, processed herbs; spice mixes and blends, spice paste, seasoning salts, spice preparations; preservative salt, spicy sauces and sauces for spicing; dressings; mixtures of kitchen herbs; herbs in oil; bay laurel leaves, cloves (spice), ginger (spice); allspice (spice); juniper berries (spice), saffron, dried coriander for use as condiments; spices for making preserves; bicarbonate of soda (sodium bicarbonate); seasonings, aromas for seasoning, flavouring extracts, seasoning agents and preparations, seasoning mixtures, seasoning pastes, spices and seasonings for decorating, flavouring salts, spicy sauces and sauces for spicing, sauces for flavouring, preparations for flavouring, seasoning preparations for foodstuffs, prepared seasonings, also as cubes; sambal; salsas; chutneys; marinades; marinades for seasoning; blossom spices, spice blossoms; dried chilli (spice), dried piri piri (spice); flavoured sugar, vanilla flavoured sugar, vanilla sugar; mixtures of sugar and cinnamon; mixtures of sugar and spices; cane sugar; meat tenderizers (spices); flavour enhancers for foodstuffs, except essential oils; brines and marinades for meats for household purposes; bread crumb coating (thickener for food); flavourings (plant-derived), except essential oils; flavour extracts, process flavourings and smoke flavourings, except essential oils; essences for food stuffs (excluding essential essences and essential oils); additives for the baking industry, namely flavorings, other than essential oils, for baking; sauces, including demiglace, mother sauces, pesto, mustard sauces, vinaigrettes and dressings for salads (liquid or dry), fruit sauces; dipping sauces, preparations for the making of dipping sauces; convenience products for easy cooking in dried, paste-like or liquid form, consisting of flavouring and seasoning ingredients, technical additives for foodstuffs such as thickeners or emulgators and flavouring ingredients, in particular dairy products, vegetables, fruit, mushrooms, flavours, spices and herbs; treacle, maple syrup; dry mixtures for sauces and salad dressings (liquid or dry); spreads for foodstuff, mainly consisting of cereals, cereal preparations, rice, pasta, condiment, spices or bakery products; dressings (mixtures of oil and vinegar); sauce and gravy thickener; ketchup; mayonnaise; capers; caper fruits and berries; cereal products for human consumption, muesli, couscous, bulgur, polenta, farinaceous foods; rice noodles, glass noodles; pasta; pasta with cheese, meat or vegetable fillings; pasties (bakery products), full dough concentrate; croutons; baked goods with onions and cheese; flatbread optionally filled or topped or to be filled or topped, like burritos, fajitas, tacos, enchiladas and chimichangas; wheat, rice and corn products for nibbling made by extrusion, in particular tortillas, nachos, tacos, crackers; baked goods to be prepared ready for consumption in a toaster, in particular savoury baked sandwiches; corn flakes; maize grains (processed); vol-au-vents; baking mixtures and ready-for-baking mixtures (in powder form), including bake mixes with spices and flavourings; all-purpose flour; tacos, tortillas; tapioca flour; puddings, sweets and chocolate desserts; chocolate spreads for use on bread; raising agent for bakery products, namely bicarbonate of soda, salt of hartshorn and dry yeast; agents for making cake and bake mixtures and doughs fluffy; chocolate, nougat; confectionery; products containing tea for consumption (with added vitamins and/or flavoured and/or instantiated and/or mineralized), iced tea, beverages with tea or tea-based beverages, herbal and fruit infusions; tisanes, other than for medicinal use; kombucha (beverages); rice paper (edible); yeast, yeast products; processed bran and bran preparations; foodstuff produced mainly from soy flour with beans and chickpeas, including soy balls; soybeans pastes (miso); yeast powder; noodle dishes, rice dishes, tacos, taco shells, tortillas, wraps, crisps, snacks and nibbles, mainly consisting of cereal, foodstuff made from cereals, rice, pasta, condiments, spices or bakery products; instant meals and convenience food, mainly consisting of cereal, foodstuff made from cereals, rice, pasta, condiments, spices or bakery products; antipasti, mainly consisting of rice, cereals, foodstuff made from cereals, pasta, seasoning blossoms, fried or marinated in oil, or sandwich; dry mixtures for instant meals, mainly consisting of cereal, foodstuff made from cereals, rice, pasta, condiments, spices or bakery products; fillings and mixtures, mainly consisting of cereals, foodstuff made from cereals, rice, pasta, condiments or bakery products; fried potato snacks (confectionery made of potato flour); pates (pasties); dietetic foodstuff based on carbohydrates (not for medicinal purposes), included in this class, mainly consisting of cereals; compounds (coatings and icings for confectionery); dextrose, dextrose fumigant for consumption; monosodium glutamate, sodium glutamate (not for medicinal purposes); edible coatings for foodstuff, mainly consisting of cereals; sprayable condiments for foodstuff; binding agents for cooking purposes, emulsifier for sausages; gluten for consumption, mainly consisting of cereals; food coating compounds for foodstuff, mainly consisting of cereals; spicing coatings (flavouring coverings) for foodstuff; all of the aforesaid goods also as preserves, convenience food or ready-to-eat meals, also deep-frozen and also as dietetic foodstuff (not for medicinal use); crisps, krupuk; chillies; dried chilli peppers; piri piri (chilli peppers)

Grains and agricultural, horticultural and forestry products not included in other classes; live animals; fresh fruit and vegetables; fresh vegetable and fruit sprouts, olives, chilli pepper, piri piri (chilli pepper), nuts, sweet chestnuts, mushrooms, truffles, ginger, allspice, coriander, maize kernel; seeds, natural plants and flowers; foodstuffs for animals, malt; fresh herbs, unprocessed herbs; fresh herbs in pots; culinary herbs (fresh)

Paper, cardboard and goods made from these materials, but not including goods in other classes and excluding cardboard and paper tableware, disposable tableware, cups, table linens of paper, towels of paper, paper plates, tablecloths of paper, table napkins of paper, tablemats of paper, food packaging materials; paper goods, namely, paper ribbons, paper bows; boxes of cardboard or paper (not for food purposes), wrapping paper / packing paper, paper and/or cardboard bags; bags envelopes, pouches of paper for packaging; note books; note pads; covers stationery / wrappers stationery; writing pads / writing tablets; printed matter, namely, printed shopping bags, boxes and pouches, brochures, magazines, catalogues, pamphlets booklets, newsletters, newspapers, publications, calendars, agendas, manuals handbooks, forms, invitations, place cards, note cards, greeting cards, postcards, announcement cards, books, postage stamps, stickers; bookbinding materials; adhesive tape dispensers office requisites; adhesive tapes for stationery or household purposes; bookends; document files stationery; document holders stationery; clipboards; stationery (whether engraved or not); adhesives for stationery or household purposes; files office requisites; drawing pins / thumbtacks; paper-clips; paperweights; writing instruments; pens; pencils; nibs of gold; drawing instruments; pen clips; pencil leads; pencil holders; penholders; stands for pens and pencils; pencil sharpening machines, electric or non-electric; rubber erasers; drawing rulers; artists' materials; canvas for painting; drawing pads; drawing materials; paint brushes; drawing sets; figurines statuettes of papier mache; lithographic works of art; paintings pictures, framed or unframed; posters; photographs; pictures; typewriters and office requisites (except furniture); cases for stamps seals; stamp pads; instructional and teaching material (except apparatus); printers' type; printing blocks; albums, scrapbooks, photograph stands; blotters, boxes for pens, cabinets for stationery clipboards, elastic bands for offices, folders for papers, globes (terrestrial), inking pads, inkwells, inkstands, nibs, office perforators, paper clasps, pen cases, pencil sharpeners, staples for offices, staplers, trays for sorting and counting money, typewriter keys, typewriter ribbons, letter trays; holders for checkbooks cheque books; money clips; passport holders; rosaries / chaplets; note books and document portfolios of leather, leather diaries

Leather and imitations of leather, and goods made of these materials and not included in other classes; animal skins / pelts; imitation leather; leather, unworked or semi-worked; moleskin imitation of leather; leather shoulder straps; suitcases; suitcase handles; trunks and travelling bags; travelling sets leatherware; garment bags for travel, airline travel cabin bags, luggage tags; hat boxes of leather; leather bags; handbags, clutch bags, satchels and briefcases, attache cases, shopping bags; suit bags, garment bags, hat bags, rucksacks, school bags, duffel bags, tote bags, gym bags, sport bags (not for specific sport apparatus), bags for climbers and campers; school bags, shopping bags, beach bags, chain mesh purses, handbag frames; cosmetic bags and bags for toiletries; vanity cases, not fitted; shaving kit bags, shoe bags, wallets and purses in this class, leather wallets and purses; tool bags of leather, empty; pouches; key cases; credit card holders and wallets, pocket wallets, coin wallets and coin purses, jewellery rolls and wraps; leather business card cases, holders and wallets, animal skins, hides; umbrellas, parasols and walking sticks; umbrella covers; whips, harnesses and saddlery; collars, leads and leashes for animals; riding saddles; leather pet collars, leads and leashes; pouch baby carriers; sling bags for carrying infants; slings for carrying infants; boxes of leather or leather board, cases, of leather or leatherboard; furniture coverings of leather; bags (envelopes, pouches) of leather, for packaging; envelopes, of leather, for packaging; pouches, of leather, for packaging; leather laces; card holders, all being made of precious metals or coated therewith

Clothing, footwear, headgear; ties, scarves, belts, gloves

Retail store services rendered in the working of a commercial undertaking especially related to shops for the retail of luxury goods for personal and household use, being precious metals and their alloys and goods in precious metals or coated therewith, jewellery, diamond jewellery, rings, engagement rings, wedding rings, brooches, bracelets, bangles, cuff bracelets, earrings, necklaces, pendants, lockets, cameos, cuff links, semi-precious stones, diamonds, precious stones, pearls, horological and chronometric instruments, watches, clocks and pocket watches and parts therefore, watch straps, watch bands, watch fittings, pendant chains for watches, bracelets for watches, and cases for clocks and watches, decorative objects and works of art made of or using precious metals, boxes of precious metals, key rings, cell phone accessory charms and jewelry boxes; department store services and online retail store services for precious metals and their alloys and goods in precious metals or coated therewith, jewellery, diamond jewellery, rings, engagement rings, wedding rings, brooches, bracelets, bangles, cuff bracelets, earrings, necklaces, pendants, lockets, cameos, cuff links, semi-precious stones, diamonds, precious stones, pearls, horological and chronometric instruments, watches, clocks and pocket watches and parts therefore, watch straps, watch bands, watch fittings, pendant chains for watches, bracelets for watches, and cases for clocks and watches, decorative objects and works of art made of or using precious metals, boxes of precious metals, key rings, cell phone accessory charms and jewelry boxes; mail order catalogues services in the field of luxury goods for personal and household use, being precious metals and their alloys and goods in precious metals or coated therewith, jewellery, diamond jewellery, rings, engagement rings, wedding rings, brooches, bracelets, bangles, cuff bracelets, earrings, necklaces, pendants, lockets, cameos, cuff links, semi-precious stones, diamonds, precious stones, pearls, horological and chronometric instruments, watches, clocks and pocket watches and parts therefore, watch straps, watch bands, watch fittings, pendant chains for watches, bracelets for watches, and cases for clocks and watches, decorative objects and works of art made of or using precious metals, boxes of precious metals, key rings, cell phone accessory charms and jewelry boxes; online retail services in the field of bleaching preparations and other substances for laundry use, cleaning, polishing, scouring and abrasive preparations, preparations for application to the skin, scalp, hair or nails, skin care preparations, preparations for cleaning the teeth, soaps, perfumery, colognes, essential oils, perfumes, after-shave lotions, eau de Cologne, ethereal essences, air fragrancing preparations, cosmetics, hair lotions, deodorants, anti-perspirants, non-medicated toilet preparations, leather cleaning products, sachets for perfuming linen, aromatics essential oils, astringents for cosmetic purposes, balms other than for medical purposes, bath salts, not for medical purposes, cosmetic preparations for baths, beauty masks, cleansing milk for toilet purposes, cloths impregnated with a detergent for cleaning, cosmetic kits, hair dyes / hair colorants, hair spray, incense, leather preservatives polishes / preservatives for leather polishes, polishing preparations, polishing wax, polishing creams, polishing rouge / jewellers' rouge, polishing stones, polishing paper, potpourris fragrances, tripoli stone for polishing, shining preparations polish, shaving preparations, shaving soap, pen knives and pocket knives, manicure tools, manicure sets, pedicure sets, nail files, nail clippers, nail scissors, scissors, razors, shavers and grooming aids, scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments, apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity, apparatus for recording, transmission or reproduction of sound or images, magnetic data carriers, recording discs, compact discs, DVDs and other digital recording media, mechanisms for coin-operated apparatus, cash registers, calculating machines, data processing equipment, computers, computer software, fire-extingui; shing apparatus, electronic gift cards, magnetic coded gift cards, holders for magnetically encoded gift cards, eyeglasses, sunglasses, eyeglass frames, eyeglass and sunglass cases, chains and cords for eyeglasses and sunglasses, eyeshades, containers for contact lenses, magnifying glasses, binoculars, monocles, compasses, cameras, radios, telephones and mobile phones, mobile phone straps, mobile phone charms, tape measures, time clocks (time recording devices), magnets, audio-visual devices, audio-visual recordings, downloadable audio-visual recordings, tablet computers, cases, covers and accessories for electronic goods, mobile phones, portable media players, personal digital assistants, tablet computers, mobile phone accessory charms, downloadable software applications for wireless mobile devices, computers, and tablets for the distribution of multimedia content containing text, graphics, images, audio and video, downloadable electronic publications, books, brochures, catalogues and booklets, baby teething rings and chains for improving teething, baby pacifiers, dummies, ear trumpets, feeding bottles, thermometers for medical purposes, vibromassage apparatus, precious metals and their alloys and goods in precious metals or coated therewith, precious metals, unwrought or semi-wrought, alloys of precious metal, gold, unwrought or beaten, palladium, platinum metal, rhodium, ruthenium, silver thread, silver, unwrought or beaten, jet, unwrought or semi-wrought, gold thread, amulets jewellery, paste jewellery, diamond jewellery, jewellery including bracelets, bangles, brooches, badges, pins, earrings, chains, charms, lockets, necklaces, medallions, pendants, finger rings, bangles, cuff bracelets, cloisonne jewellery, precious stones and gems, semi-precious stones and gems, diamonds, pearls jewellery, badges of precious metal, ingots of precious metals, beads for making jewelry, horological and chronometric instruments, including watches, alarm clocks, clocks, pocket wa; tches and other timepieces and timekeeping instruments, leather watch bands and leather watch straps, clock cases, watch bands, watch straps, watch chains, sundials, figurines, ornaments, trinkets, and works of art made of or using precious metals or brass or coated therewith, busts of precious metal, boxes of precious metal, coins, cuff links, tie pins, tie bars, tie clips, lapel pins, hat pins, ornamental pins, ornaments jewellery, ornaments for shoes, jewellery holders and cases, watch cases, card holders, key rings, key chains, key fobs, trophies, medals, pill boxes, jewellery boxes, stands for clocks, signaling whistles, all being made of precious metals or coated therewith, paper, cardboard and goods made from these materials (but not including goods in other classes and excluding cardboard and paper tableware, disposable tableware, cups, table linens of paper, towels of paper, paper plates, tablecloths of paper, table napkins of paper, tablemats of paper, food packaging materials), paper goods, namely, paper ribbons, paper bows, boxes of cardboard or paper (not for food purposes), wrapping paper / packing paper, paper and/or cardboard bags, bags envelopes, pouches of paper for packaging, note books, note pads, covers stationery / wrappers stationery, writing pads / writing tablets, printed matter, namely, printed shopping bags, boxes and pouches, brochures, magazines, catalogues, pamphlets booklets, newsletters, newspapers, publications, calendars, agendas, manuals handbooks, forms, invitations, place cards, note cards, greeting cards, postcards, announcement cards, books, postage stamps, stickers, bookbinding materials, adhesive tape dispensers office requisites, adhesive tapes for stationery or household purposes, bookends, document files stationery, document holders stationery, clipboards, stationery (whether engraved or not), adhesives for stationery or household purposes, files office requisites, drawing pins / thumbtacks, paper-clips, paperweights, writ; ing instruments, pens, pencils, nibs of gold, drawing instruments, pen clips, pencil leads, pencil holders, penholders, stands for pens and pencils, pencil sharpening machines, electric or non-electric, rubber erasers, drawing rulers, artists' materials, canvas for painting, drawing pads, drawing materials, paint brushes, drawing sets, figurines statuettes of papier mache, lithographic works of art, paintings pictures, framed or unframed, posters, photographs, pictures, typewriters and office requisites (except furniture), cases for stamps seals, stamp pads, instructional and teaching material (except apparatus), printers' type, printing blocks, albums, scrapbooks, photograph stands, blotters, boxes for pens, cabinets for stationery clipboards, elastic bands for offices, folders for papers, globes (terrestrial) inking pads, inkwells, inkstands, nibs, office perforators, paper clasps, pen cases, pencil sharpeners, staples for offices, staplers, trays for sorting and counting money, typewriter keys, typewriter ribbons, letter trays, holders for checkbooks cheque books, money clips, money clips being made of precious metals or coated therewith, passport holders, rosaries / chaplets, money clips being made of precious metals or coated therewith, Leather and imitations of leather, and goods made of these materials, animal skins / pelts, imitation leather, leather, unworked or semi-worked, moleskin imitation of leather, leather shoulder straps, suitcases, suitcase handles, trunks and travelling bags, travelling sets leatherware, garment bags for travel, airline travel cabin bags, luggage tags, hat boxes of leather, leather bags, handbags, clutch bags, satchels and briefcases, attache cases, shopping bags, suit bags, garment bags, hat bags, rucksacks, school bags, duffel bags, tote bags, gym bags, sport bags (not for specific sport apparatus), bags for climbers and campers, school bags, shopping bags, beach bags, chain mesh purses, handbag frames, cosmetic bags and bags fo; r toiletries, vanity cases, not fitted, shaving kit bags, shoe bags, wallets and purses in this class, leather wallets and purses, tool bags of leather, empty pouches, key cases, credit card holders and wallets, pocket wallets, coin wallets and coin purses, jewellery rolls and wraps, leather notebooks and portfolios, leather diaries, leather business card cases, holders and wallets, animal skins, hides, umbrellas, parasols and walking sticks, umbrella covers, whips, harnesses and saddler, collars, leads and leashes for animals, riding saddles, leather pet collars, leads and leashes, pouch baby carriers, sling bags for carrying infants, slings for carrying infants, boxes of leather or leather board, cases, of leather or leatherboard, furniture coverings of leather, bags envelopes, pouches of leather, for packaging / envelopes, of leather, for packaging / pouches, of leather, leather laces, card holders being made of precious metals or coated therewith, furniture, mirrors, picture frames and holders, photo frames and holders, calendar frames and holders, hand held mirrors with frames, picture frames and photo frames being made of precious metals or coated therewith, goods of wood, cork, reed, cane, wicker, horn, bone, ivory, whalebone, shell, amber, mother-of pearl, meerschaum and substitutes for all these materials, or of plastics, but excluding packaging containers of plastics, combs and sponges, brushes (except paint brushes), including hair brushes, clothes brushes, shoe cleaning brushes, make-up brushes, cosmetic brushes and shaving brushes, bath brushes, skin cleaning brushes, pet grooming brushes, brush-making materials, articles for cleaning purposes, steelwool, unworked or semi-worked glass (except glass used in building), perfume atomizers and dispensers, perfume flasks, perfume bottles, perfume burners, essential oil burners, cups (made of precious metals or coated therewith), perfume containers and money boxes being made of precious metals or coated therew; ith, clothing, footwear, headgear, ties, scarves, belts, gloves, games and playthings including whistles and yo-yos, baby rattles, playing cards, dolls and plush toys, gymnastic and sporting articles, golf bags, golf tees, golf ball containers, racquet bags, Christmas decorations, dice, checkers and backgammon games, puzzles, musical game apparatus, bubble blowers, smokers' articles including cigarette and cigar cases and lighters, cigarette holders and filters, ashtrays, tobacco pipes, matches, cigar cutters, cigar and cigarette boxes, pipe racks, snuff boxes, tobacco jars; advertising by mail order

Bladed or pointed hand tools [other than "swords"]; cutting tools [hand-held ones only]; dies [hand-held]; taps [hand tools]; drills [hand-held]; milling cutters [hand-held]; reamers [hand-held]; bits [hand tools]; bits [parts of hand tools]; hand tools [other than "carpenters' inkpots, razor strops, sharpening steels and whetstones"]; screw-thread cutters [hand tools]; screwdrivers

Measuring or testing machines and instruments; precision measuring machines and instruments; screw-thread measuring machines and instruments; gauges; screw-tapping gauges

Medical apparatus and instruments [other than walking aids, crutches]; diagnostic apparatus and instruments; surgical apparatus and instruments; surgical taps; surgical drills; surgical reamers; therapeutic apparatus and instruments; medical supportive equipment for hospitals; dental machines and apparatus; dental taps; dental drills; dental reamers

Advertising; promotional services; marketing; business management; advisory services relating to business management; business administration; office functions; business advisory services; business consulting services; business project management; business consultancy; retailing and wholesaling services; meter reading; meter reading for others (water, gas and power) including meter reading done remotely by electronic means; meter management; business consultancy and advisory services including in relation to meter reading and meter management; business appraisals; business management assistance; organisation of exhibitions for commercial or advertising purposes; business auditing; commercial or industrial management assistance; efficiency experts; provision of information in relation to the aforesaid services; providing business information in respect of the management of natural resources, sustainable energy technology and environmental awareness

Repair, maintenance and installation services; repair, maintenance and installation advisory services; repair, maintenance and installation consultancy services; installation, maintenance and repair of meters including call out services; meter management namely repair, maintenance and installation of meters; installation, maintenance and repair of data transmission and processing apparatus, equipment and networks; installation, maintenance and repair of data transmission and processing apparatus, equipment and networks for use in reading meters, including reading meters remotely by electronic means; installation, maintenance and repair of electrical testing apparatus and instruments; maintenance of computer hardware; installation, maintenance and repair services provided in relation to solar energy systems, apparatus for producing hot water and solar energy generating and operating systems; consultation and provision of recommendations in relation to the installation of domestic, industrial and commercial environment products and subsequent installation of such products; provision of information in relation to the aforesaid services

Telecommunications; data transmission; computer data transmission services; data communication by electronic means; electronic communication services; electronic communication consultancy; provision of electronic communications facilities; transmission and communication of information by electronic means; transmission and communication of data and information from meters (water, gas and power); providing access to online computer databases and computer networks; provision of information in relation to the aforesaid services

Scientific and technological services and research and design relating thereto; industrial analysis; research services; technical research; design and development of computer hardware and software; design and development of computer hardware and software for use in meter reading and meter management, including meter reading done remotely by electronic means; data storage; computerised data storage services; electronic data storage; off-site data backup (online); storage of meter (water, gas and power) data and information; design and development of web-based software for delivering water, gas and power usage and billing data; advisory and consultancy services in relation to energy efficiency; consultancy in the field of energy-saving; energy use and conservation consultancy; recording data relating to energy consumption in buildings; advisory and consultancy services relating to the use of energy; environmental consultancy services; environmental sustainability consultancy services; environmental assessment services; energy auditing; meter management namely compliance testing, energy consultation, inspections and surveys, leak detection notification, meter tapping, meter programming and statistical analysis; recovery of computer data; testing of electrical circuits, components, devices, instruments and equipment; electrical compliance testing; design of electrical systems; services for assessing the efficiency of consumer products; environmental conservation; certification services; preparation of technical projects, technical research and consultancy services in the field of carbon offsetting; provision of scientific information, advice and consultancy in relation to carbon offsetting; quality assurance consultancy; advisory services relating to building design; advisory services relating to environmental protection; advisory services relating to product testing; product design; product development; product analysis; product evaluation; product testing; research and development of products; research into new products; research to develop new products; services for assessing the efficiency of consumer products; services for assessing the safety of consumer products; sustainability assessment services for buildings and developments; accreditation services relating to the application of quality standards; building and structural inspection services (engineering, quality assessment and surveying services); certification services relating to quality; information services relating to quality standards; quality control; quality accreditation services; setting of quality standards; graphic design of promotional matter; maintenance of software; provision of information in relation to the aforesaid services