Downloadable enterprise software used to track and improve the performance and availability of business services from an information technology operations perspective; downloadable computer software for management of computer-based information systems for businesses; downloadable computer software for remotely monitoring and managing computer systems, applications and devices; computer software for information technology service automation; downloadable computer software for identifying elements of information technology infrastructure; downloadable computer software for generating performance analytics; downloadable computer software for application integration; downloadable computer software for controlling and managing access server applications; downloadable computer software for administration of computer local area networks; downloadable computer software for administration of computer networks.

Software as a service (Saas) services featuring enterprise software used to track, analyze and improve the performance and availability of applications, infrastructure and business services; platform-as-a-service (PaaS) services featuring computer software platforms for use in, configuring, and deploying software applications; software as a service (SaaS) services featuring software for use in managing computer-based information systems; cloud computing services, namely, cloud computing featuring online non-downloadable software for use in, configuring, and deploying software applications and managing computer-based information systems; computer services, namely, cloud hosting provider services; providing temporary use of non-downloadable software to others for information technology service management (ITSM) and information technology operations management (ITOM); application service provider (ASP) services, namely, hosting computer software applications of others; platform as a service (PAAS) featuring a non-downloadable computer software platform for use by others to, configure and deploy software applications; providing temporary use of non-downloadable software to others for developing, deploying, operating, monitoring, configuring, customizing, implementing, and managing computer systems and applications; providing temporary use of non-downloadable software for managing computer-based information systems for businesses; providing temporary use of non-downloadable software to others for information technology service automation; computer security services, namely, enforcing, restricting and controlling access privileges of users of computing resources for cloud, mobile or network resources based on assigned credentials; computer services, namely, remote management of the information technology (IT) systems of others; IT integration services; maintenance and updating of computer software; maintenance of computer software relating to computer security and prevention of computer risks; periodic upgrading of computer software for others; technical support services, namely, remote and on-site infrastructure management services for monitoring, administration and management of public and private cloud computing IT and application systems; technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; technical support services, namely, troubleshooting of computer software problems; technical support, namely, monitoring technological functions of computer network systems; updating of computer software relating to computer security and prevention of computer risks.

Application software; Communication software; Computer software; Computer software (programs); Computer software for business purposes; Computer software for communication between computer processes; Computer software packages; Computer software platforms, recorded or downloadable; Computer software products; Computer software programs; Computer software programs for database management; Data communications software; Data processing software; Data processing software for graphic representations; Data processing software for word processing; Integrated software packages; Packaged software; Process controlling software

Accounting; Computerised accounting; Forensic accounting; Administration of businesses; Advisory services relating to business management; Advice relating to commercial management; Auditing of accounts; Arranging subscriptions for others; Business advisory services; Book-keeping; Business accounts management; Business auditing; Business consultancy; Chartered accountancy business services; Commercial information services provided by access to a computer database; Company record-keeping; Compilation of business data; Compilation of legal information; Collecting business information; Computerised book-keeping; Computerised business auditing; Computerised payroll preparation; Computerised business information retrieval; Computerised business information services; Computerised business records keeping; Computerised business research; Computerised data processing; Computerised data verification; Computerised database management; Computerised file management; Computerised inventory control; Computerised inventory preparation; Economic forecasting; Economic information services for business purposes; Efficiency or process auditing (examining, reviewing or assessing the working of a business or organization); Financial auditing; Inventory management services; Maintenance of registers (for others); Management of business (for others); Management advisory services for businesses; Office administration services (for others); Preparation of business reports; Preparation of documents relating to taxation; Preparation of documents relating to business; Providing information, including online, about advertising, business management and administration and office functions; Strategic business consultancy; Tax services (business management and accountancy services); Updating data in databases; Tax consultancy (accountancy)

Actuarial services; Advisory services relating to finance; Capital investment advisory services; Collection of financial information; Computerised financial services; Corporate finance consultancy; Estate planning services (arranging financial affairs); Financial advice; Financial analysis; Financial management; Financial planning; Financial services; Income tax financial advice; Insurance advisory services; Investment consultancy; Portfolio management; Preparation and analysis of financial reports; Providing financial information via a website; Providing information, including online, about insurance, financial and monetary affairs and real estate affairs; Provision of financial information; Tax advice (financial); Tax consultancy (financial); Trust advice; Trust management; Valuation of assets; Valuation of buildings; Valuation of capital stock; Valuation of portfolios of securities; Valuation of property

Accounting; Computerised accounting; Forensic accounting; Administration of businesses; Advisory services relating to business management; Advice relating to commercial management; Auditing of accounts; Arranging subscriptions for others; Business advisory services; Book-keeping; Business accounts management; Business auditing; Business consultancy; Chartered accountancy business services; Commercial information services provided by access to a computer database; Company record-keeping; Compilation of business data; Compilation of legal information; Collecting business information; Computerised book-keeping; Computerised business auditing; Computerised payroll preparation; Computerised business information retrieval; Computerised business information services; Computerised business records keeping; Computerised business research; Computerised data processing; Computerised data verification; Computerised database management; Computerised file management; Computerised inventory control; Computerised inventory preparation; Economic forecasting; Economic information services for business purposes; Efficiency or process auditing (examining, reviewing or assessing the working of a business or organization); Financial auditing; Inventory management services; Maintenance of registers (for others); Management of business (for others); Management advisory services for businesses; Office administration services (for others); Preparation of business reports; Preparation of documents relating to taxation; Preparation of documents relating to business; Providing information, including online, about advertising, business management and administration and office functions; Strategic business consultancy; Tax services (business management and accountancy services); Updating data in databases; Tax consultancy (accountancy)

Actuarial services; Advisory services relating to finance; Capital investment advisory services; Collection of financial information; Computerised financial services; Corporate finance consultancy; Estate planning services (arranging financial affairs); Financial advice; Financial analysis; Financial management; Financial planning; Financial services; Income tax financial advice; Insurance advisory services; Investment consultancy; Portfolio management; Preparation and analysis of financial reports; Providing financial information via a website; Providing information, including online, about insurance, financial and monetary affairs and real estate affairs; Provision of financial information; Tax advice (financial); Tax consultancy (financial); Trust advice; Trust management; Valuation of assets; Valuation of buildings; Valuation of capital stock; Valuation of portfolios of securities; Valuation of property

Application software; Computer programmes (programs) and recorded software distributed online; Computer programs (downloadable software); Computer software; Computer software (programs); Computer software (recorded); Computer software applications (downloadable); Computer software downloaded from the internet; Computer software for authorising access to data bases; Computer software for business purposes; Computer software for communication between computer processes; Computer software packages; Computer software products; Computer software programs; Computer software programs for database management; Data processing software; Downloadable software applications (apps)

Advisory services relating to computer software; Computer security services (design and development of secure computer hardware, software and systems); Computer security services (programming and software installation repair and maintenance services); Computer software advisory services; Computer software consultancy; Computer software design; Computer software development; Computer software engineering; Computer software programming services; Consultancy in the design and development of computer software; Design and development of computer software (for others); Design of computer software; Development of computer software; Development of computer software application solutions; Development of software; Hosting of software as a service (SaaS); Online provision of web-based software (non-downloadable); Provision of online non-downloadable software (application service provider); Software as a service (SaaS); Software creation; Software engineering; Updating of computer software; Upgrading of computer software; Writing of computer software

Application software; Computer programmes (programs) and recorded software distributed online; Computer programs (downloadable software); Computer software; Computer software (programs); Computer software (recorded); Computer software applications (downloadable); Computer software downloaded from the internet; Computer software for authorising access to data bases; Computer software for business purposes; Computer software for communication between computer processes; Computer software packages; Computer software products; Computer software programs; Computer software programs for database management; Data processing software; Downloadable software applications (apps)

Advisory services relating to computer software; Computer security services (design and development of secure computer hardware, software and systems); Computer security services (programming and software installation repair and maintenance services); Computer software advisory services; Computer software consultancy; Computer software design; Computer software development; Computer software engineering; Computer software programming services; Consultancy in the design and development of computer software; Design and development of computer software (for others); Design of computer software; Development of computer software; Development of computer software application solutions; Development of software; Hosting of software as a service (SaaS); Online provision of web-based software (non-downloadable); Provision of online non-downloadable software (application service provider); Software as a service (SaaS); Software creation; Software engineering; Updating of computer software; Upgrading of computer software; Writing of computer software

Telecommunications; Telecommunications consultancy; Internet service provider (ISP) services; VOIP (voice over internet protocol) services

Internet service provider (ISP) services; Telecommunications; Telecommunications consultancy

Telecommunications; Telecommunications consultancy; Internet service provider (ISP) services

Customer contact centers, namely, computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web and facsimile contacts; telecommunication systems comprised of central and private telephone switches, voice response units and telephone dialers; computer software used for managing customer contact centers and customer contacts through multiple channels, namely, software for managing and routing customer contact via telephone, e-mail, web and facsimile; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software used for intelligent contact routing via telephone, e-mail, web and fax; computer software used to manage web chat, interactive voice response, real-time and historical contact center report generation and telephone blending by managing both inbound and outbound telephone calls; computer software used to create desktop and management tools for customer contact centers