| CUSTOMER INSIGHT REALIZED Alliance Data Systems Corporation 1158614 29 Jan 2007 | Registered: Registered/protected | Business marketing consulting services; business marketing data analys... Class 035 Class 035 Advertising, Business & Retail Services Business marketing consulting services; business marketing data analysis and modeling services; preparing and analyzing mailing lists for others; direct marketing advertising services for others; response management services; marketing response analysis services, namely, measurement, analysis and assessment of the responses and effectiveness of marketing, sales and advertising campaigns, and providing reports and recommendations regarding such campaigns; marketing campaign management services; web site analytic services, namely, assessing and analyzing web sites and web site usage for effectiveness in attracting and retaining customers; order fulfillment services, namely, receiving, assembling, selecting, packaging, consolidating and preparing merchandise and marketing collateral orders for shipment; direct marketing services, namely, distribution of paper and electronic business forms; advertising agencies; marketing agency services, namely, marketing plan audit and analysis, marketing plan development, and marketing plan execution and reporting services; marketing consultation and development services for the management of marketing systems; providing marketing databases for the financial industry; tracking and monitoring of goods for others; business consulting services, namely, providing customer loyalty and promotion programs; business consultant services for direct marketing programs of others Class 042 Class 042 Computer & Software Services & Scientific Services Database development and management services; computer services, namely, designing and implementing web sites for others; custom design services for the direct marketing programs of others utilizing computer-generated information, design and creation of paper and electronic business forms; creative design for others, namely, creating and designing forms, logos, publications and marketing collateral for use in business operation, marketing and advertising | |
| TRANSACTA CUSTOMER CAREWARE Transacta Pty Ltd 1090348 13 Dec 2005 | | Computer programmes (programs) and software (recorded -), sold or dist... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer programmes (programs) and software (recorded -), sold or distributed on-line; computer programs (downloadable software); computer software (recorded); programs (computer -) (downloadable software); software (computer -) (recorded) Class 035 Class 035 Advertising, Business & Retail Services Inventory control services; retail services Class 042 Computer & Software Services & Scientific Services Application service provider (ASP) services; computer consultancy services; computer support services (computer hardware, software and peripherals advisory and information services); computer support services (programming and software installation, repair and maintenance services); design services; information technology (IT) services (computer hardware, software and peripherals design and technical consultancy) | |
| Dixa Conversational Customer Service Dixa ApS 2400860 16 Aug 2023 | Protected: Registered/protected | Software; application software; customer relation management [CRM] sof... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Software; application software; customer relation management [CRM] software; customer experience management software; computer software for providing an online platform for use in the field of help desk and customer support; software for electronic communications within businesses and between businesses and their customers all for use in the fields of customer support, customer relationship management, customer experience management, customer service, customer engagement, and helpdesk functionality. Class 035 Class 035 Advertising, Business & Retail Services Customer relationship management; customer experience management; outsource service provider in the field of customer relationship management; outsource service provider in the field of customer experience management; customer service management for others; administration of customer loyalty and incentive schemes; management of customer loyalty, incentive or promotional schemes, consumer response analysis; customer loyalty services for commercial, promotional and/or advertising purposes; consumer profiling for commercial or marketing purposes; arranging and conducting trade show and exhibition services; organizing and conducting trade shows and exhibitions for commercial or advertising purposes; organisation of trade fairs for advertising purposes, planning and conducting of trade fairs, exhibitions and presentations for economic or advertising purposes; organization of events, exhibitions, fairs and shows for commercial, promotional and advertising purposes; organisational consultancy regarding customer loyalty programmes; customer club services, for commercial, promotional and/or advertising purposes; organisation, operation and supervision of customer loyalty schemes. Class 042 Computer & Software Services & Scientific Services Software development, programming and implementation; software as a service; providing temporary use of on-line non-downloadable software; cloud computing services; cloud computing services for collaborative working, software design and programming services for customer service applications, namely, customer service management, help desk, and customer support, non-downloadable customer service software for use in customer service management, help desk and customer support; software programming services, design and development of software, providing temporary use of on-line non-downloadable software in the field of customer service management, help desk and customer support services; computer programming in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; design, development and customizing computer software, rental of computer programmes or applications for computer programs, which through local and global networks enable the compilation and processing of data for central database all directed to the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; providing online non-downloadable software in the nature of interactive user interfaces for managing customer relationships; development of software directed to the fields of customer support, customer relationship management, customer experience management, customer service, customer engagement and helpdesk functionality. | |
| OKTA CUSTOMER IDENTITY CLOUD Okta, Inc. 2357579 22 Feb 2023 | Protected: Registered/protected | Downloadable mobile application computer software for the unification,... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Downloadable mobile application computer software for the unification, management, optimization and integration of computer systems and networks, enterprise software applications, users, and Internet resources; downloadable mobile application computer software for computer systems and network access control featuring digital identity authentication, security management and security application auditing; downloadable mobile application computer software for the monitoring, analyzing, and reporting on the performance of computer systems, networks, and enterprise software applications; downloadable mobile application computer software for providing computer security service to verify user or machine identities, user or machine permissions, and for the management of user or machine data; downloadable mobile application computer software for identity management and identity security software for use by others for ensuring the security of computer networks, databases, computer software, software applications and software development tools; downloadable mobile application computer software for use by others to manage network and database users, simplify user authentication, and control access to computer software, software applications and software development tools; downloadable mobile application computer software for securing communications between computers; downloadable mobile application computer software for providing user authentication services using software technology in online communications, transactions, and applications for network access control, security management and security application auditing; downloadable mobile application computer software for providing authentication of personal identification information using software technology; downloadable mobile application computer software for providing authentication using software technology for communications and transactions via a global computer network. Class 042 Class 042 Computer & Software Services & Scientific Services Software as a service (SaaS) services featuring software which provides unification, management, performance optimization, integration, and access of computer systems and networks, enterprise software applications, users, and internet resources; software as a service (SaaS) services featuring software featuring digital identity authentication, security management and security application auditing; computer services, namely, monitoring, analyzing, and reporting on the performance of computer systems, networks, and enterprise software applications; computer security consultancy; computer security services, namely, providing computer security service to verify user or machine identities, user or machine permissions, and for the management of user or machine data; providing temporary use of online non-downloadable software, namely, identity management and identity security software for use by others for ensuring the security of computer networks, databases, computer software, software applications and software development tools; providing temporary use of online non-downloadable software for use by others to manage network and database users, simplify user authentication, and control access to computer software, software applications and software development tools; software as a service (SaaS) services featuring software for securing communications between computers; computer services, namely, providing user authentication services using software technology in online communications, transactions, and applications for network access control, security management and security application auditing; computerized identification verification services, namely, providing authentication of personal identification information using software technology for communications and transactions via a global computer network; computerized identification verification services, namely, providing authentication using software technology for communications and transactions via a global computer network, namely, validating personal identification information and user credentials to secure access to online computer services and software programs and products. | |
| The Conscious Customer Co The Conscious Customer Co 2243175 19 Jan 2022 | Registered: Registered/protected | Providing business information via a website; Social media marketing; ... Class 035 Class 035 Advertising, Business & Retail Services Providing business information via a website; Social media marketing; Administration relating to marketing | |
| optimise the customer experience MAXI DIGITAL GROUP PTY LTD 2159171 26 Feb 2021 | Registered: Registered/protected | Business advice relating to marketing; Business consultancy services r... Class 035 Class 035 Advertising, Business & Retail Services Business advice relating to marketing; Business consultancy services relating to marketing; Business consultancy services relating to the marketing of fund raising campaigns; Collection of information relating to market analysis; Collection of information relating to market research; Collection of market research information; Conducting of market research; Consultancy relating to marketing; Conducting of marketing studies; Consumer market information services; Design of marketing material; Direct market advertising; Direct marketing; Interpretation of market research data; Market analysis reporting services; Market analysis services; Market assessment consultancy; Market assessment services; Market campaigns; Market forecasting; Market intelligence services; Market reporting consultancy; Market reporting services; Market research; Market research data collection services; Market research data retrieval services; Market research for advertising; Market research studies; Market studies; Market survey analysis; Market surveys; Marketing; Marketing advisory services; Marketing agency services; Marketing analysis; Marketing and business development of inventions; Marketing and sales channel management; Marketing assistance; Marketing consultancy; Marketing forecasting; Marketing in the framework of software publishing; Marketing information; Marketing management advice; Marketing research; Marketing studies; Planning of marketing strategies; Planning services for marketing studies; Preparation of marketing plans; Preparation of reports for marketing; Product marketing; Promotional marketing; Provision of advice relating to marketing; Provision of information relating to marketing; Research services relating to marketing; Search engine optimisation services (marketing services); Targeted marketing; Telephone marketing services; Sponsorship (promotion and marketing services); consumer profiling for commercial or marketing purposes; Production of sound recordings for marketing purposes; Production of video recordings for marketing purposes; Direct marketing and selling by home party plan; Administration relating to marketing; Advice relating to marketing management; Arranging and conducting promotional and marketing events; Brand creation services Class 042 Class 042 Computer & Software Services & Scientific Services Creating and designing web pages for others, including creating virtual communities for registered users to interact and participate in discussions; Web portal services (designing or hosting); Creating and designing web pages for others | |
| THUNDERHEAD CUSTOMER OPERATING SYSTEM Thunderhead (One) Ltd. 2198386 5 Feb 2021 | Protected: Registered/protected | Computer software, computer programmes, computer hardware, and periphe... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer software, computer programmes, computer hardware, and peripheral apparatus and instruments for use with computers; computer software and programmes for improving customer communications and interactions and the customer experience; computer software that provides web-based access to applications and services through a web operating system or portal interface; computer software for use in establishing and accessing online desktop services and application rental services; computing devices that provide software for transmitting data, graphics, audio or video over electronic communications networks, computer hardware device for use in accessing computer software applications of others; computing device for hosting, managing, developing, and maintaining applications, software, files, and databases for others via a virtual desktop available via a network; computer software for use in storing, managing, tracking and analysing data in the fields of marketing, promotion, sales, customer information management, customer support and service and employee efficiency, collaborative intra-company and inter-company exchange of such data, maintaining statistics and generating reports concerning such data, providing customised on-line information and resources relevant to the customers' business; computer software applications downloadable to PDAs and mobile devices to enable access to and the editing of document templates, the building of data models and the integration of said software applications with social networks, all for improving customer communications and interactions and the customer experience; recording media bearing computer software and programmes; recording media bearing recordings in sound and/or visual form; discs; CD-ROMs; parts and fittings for all the aforesaid goods; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience. Class 035 Class 035 Advertising, Business & Retail Services Advertising and promotional services including those in the field of software, hardware, customer engagement, customer behaviour, customer relationship building, customer relationship management, customer loyalty, customer incentives and communications; marketing services including those in the field of software, hardware, customer engagement, customer behaviour, customer relationship building, customer relationship management, customer loyalty, customer incentives and communications; business management and business administration services including those in the field of software, hardware, customer engagement, customer behaviour, customer relationship building, customer relationship management, customer loyalty, customer incentives and communications; the provision of information, consultancy and advisory services relating to the aforesaid. Class 038 Communications Services Providing multiple-user access for business professionals to data on the Internet by use of customer communications and customer relationship management software; computerised online services for business professionals namely providing access via global and non-global computer networks to computer software for use in storing, managing, tracking and analysing data in the fields of marketing, promotion, sales, customer information management, customer support and service and employee efficiency, collaborative intra-company and inter-company exchange of such data, maintaining statistics and generating reports concerning such data, providing customised on-line information and resources relevant to the customers' business; web messaging; providing information in the field of telecommunications and telecommunications systems over computer networks, wireless networks and global communication networks; telecommunication access services; communications by computer; communication between computers; electronic sending of data and documentation via the Internet or other databases; supply of data by electronic transmission; providing users with telecommunication access time to electronic communications networks with means of identifying, locating, grouping, distributing, and managing data and links to third-party computer servers, computer processors and computer users; information, advisory and consultancy services relating to the aforesaid; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience and none of the aforesaid being or containing the provision of a telecommunications network or telecommunication access services for internet, mobile, telephone and VOIP communication.
Class 042 Computer & Software Services & Scientific Services Computer consultancy and advisory services, namely, consultancy and advisory services relating to cloud computing, computer programming, computer security, computer software, computer system analysis and computer technology; consulting services in the field of cloud computing; consulting services in the field of software as a service (SAAS); consulting services in the field of identification, support, and implementation of computer-based information systems for businesses; consulting in the field of virtualization technologies for enterprises and businesses; consulting in the field of IT project management; consulting in the field of information technology; computer services, namely, remote management of the information technology (IT) systems of others; computer services, namely, remote and on-site management of cloud computing systems and applications for others; computer services, namely, remote and on-site management of the information technology (IT) cloud computing systems of others; computer services, namely, remote management of computer applications for others; computer programming services; consultancy and advisory services relating to the use and installation of software, or relating to the use and installation of computer programmes, installation and maintenance of computer software and computer programmes, computer software design, development and updating services; design of bespoke computer software and programmes for improving customer communications and interactions and the customer experience; the provision of computer software engineers and computer programmers to customers to assist in the repair, maintenance and use of computer software and programmes; providing temporary use of non-downloadable application software for maintaining, updating, searching, and retrieving information via a global computer network; hosting of digital content of others on the Internet; hosting the web sites of others on a computer server for a global computer network; computer project management services; technical support services relating to the use and application of computer software and programmes; updating of computer software; updating and maintenance of computer software; updating of computer software for others; updating of computer programs for third parties; updating of computer software relating to computer security and prevention of computer risks; updating websites for others; technology advice provided to Internet users by means of a support hotline; technical support services, namely, remote and onsite infrastructure management services for monitoring, administration and management of public and private cloud computing IT and application systems; computer services, namely, integration of private and public cloud computing environments; technical support services, namely, remote administration and management of in-house and hosted datacenter devices, databases and software applications; technical support services, namely, installation, administration, and troubleshooting of web and database applications; technical support services, namely, migration of datacenter, server and database applications; technical support services, namely, 24x7 monitoring of network systems, servers and web and database applications and notification of related events and alerts; technical support services, namely, technical administration of servers for others and troubleshooting in the nature of diagnosing server problems; technical support, namely, monitoring of network systems; technical support, namely, providing back-up computer programs and facilities; technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; technical support services, namely, troubleshooting of computer software problems; technical consulting services in the fields of datacenter architecture, public and private cloud computing solutions, and evaluation and implementation of internet technology and services; remote online backup of computer data; remote computer backup services; remote computer network technical monitoring and software maintenance services; recovery of computer data; providing virtual computer systems and virtual computer environments through cloud computing; planning, design and implementation of virtualization technologies for enterprises and businesses; periodic upgrading of computer software for others; monitoring the computer systems of others for technical purposes and providing back-up computer programs and facilities; data encryption and decoding services; data encryption services; data migration services; data mining; data warehousing; database design and development; database development services; installation, maintenance and repair of computer networks and computer systems consisting of software; installation, maintenance and repair of cell phone related software; installation, maintenance and repair of software for computer systems; installation, repair and maintenance of computer software; providing information in the field of telecommunications software over computer networks, wireless networks and global communication networks; information, advisory and consultancy services relating to the aforesaid; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience.
Class 045 Personal & Legal & Social Services Licensing of intellectual property to others; computer software licensing; computer programme licensing; information, advisory and consultancy services relating to all of the aforesaid; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience. | |
| Pronto Xi Customer Central Pronto Software Limited 2116086 31 Aug 2020 | Registered: Registered/protected | Services in relation to computing, computing devices, software and the... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer software; application software and apps including for administrative processing of invoices, invoicing services, financial payment services; software languages; operating and control systems; downloadable software; software for providing, managing, and delivering the computing requirements of organisations or individuals in the area of administrative processing of invoices, invoicing services, financial payment services, information management, service provision, directories, community facilitation, information exchange, demand and supply matching and brokering, transacting, analytics, collaboration, sharing, or trading; software for enterprise resource management, business management, administrative processing of invoices, invoicing services, financial payment services, managing accounting, manufacturing, distribution, retailing, services, rental, project management and costing, maintenance management, forecasting, budgeting, reporting, customer and supplier relationship management, inventory and warehouse management, quality management, web sales, supply chains, mobility solutions, scheduling, payroll, document management, content management, master data management, human resources, business intelligence, analytics and reporting, and for enabling service calls to be available online for engineer access via mobile devices; computer software for extracting, analysing, and providing information stored in electronic databases; computer software for data mining, data query, and data analysis; disaster recovery software; software for provision of cloud services, web services, provision of service, device or application connectivity, web apps, mobile apps, platform provision, artificial intelligence, and Application Programming Interfaces (API's); electronic publications (downloadable); computer hardware and devices; software, computer peripheral devices and platforms for the integration of technologies, platforms, devices, applications and the Internet of Things; software, devices and platforms for the integration of technologies, platforms, devices, applications and the Internet of Things; software and computing devices used for hosting of computer devices, software applications, apps, integration platforms and service platforms; software, applications, devices and computing systems associated with digital marketing, and digital marketing technologies; software, applications, computer peripheral devices and computing systems associated with digital marketing, and digital marketing technologies; software, applications, devices and computing systems associated with business intelligence and context aware systems; software, applications, computer peripheral devices and computing systems associated with business intelligence and context aware systems; computer software for consumer intelligence, social intelligence, the sharing economy, digital security, risk management, and project management Class 035 Class 035 Advertising, Business & Retail Services Administrative processing of invoices; business invoicing services; retailing, wholesaling and online sale of computer software and other information technology products; enterprise resource planning; business management assistance; business management services; professional business consultancy services; business consultancy relating to the administration of information technology and compilation of information relating to information technology; business research; compilation and systemization of information into computer databases; data processing services; input, processing, control, and/or retrieval of business information in databases for others; processing, control and/or retrieval of computerized business information; recruitment and personnel management services; provision of personnel, including temporary staff; business intelligence services; recruitment and personnel management services; provision of personnel, including temporary staff; business consultancy in relation to administration of information technology, namely cloud computing, internet, web services, Application Programming Interfaces (API's), project management; provision of services in relation to digital marketing and digital marketing technologies, including software, applications, devices, and computing systems; all of the aforesaid services including such services provided online or via software or software applications; information, advisory and consultancy services in relation to the aforesaid services Class 036 Insurance & Financial Services Financial payment services; payment processing services; all of the aforesaid services including such services provided online or via software or software applications; information, advisory and consultancy services in relation to the aforesaid services
Class 042 Computer & Software Services & Scientific Services Services in relation to computing, computing devices, software and the Internet including for the requirements of organisations, or individuals; Computer support services(software advisory and information services) in relation to computing, computing devices, software and the Internet including for the requirements of organisations, or individuals; computer software design, development, consultation, installation and maintenance services, including in the field of mobile applications; cloud computing; software as a service (SaaS); platform as a service (PaaS) software and other similar concepts described "as a Service"; providing temporary use of on-line non-downloadable software; online provision of web-based software and web-based applications (non-downloadable); information technology (IT) services (computer hardware, software and peripherals design and technology consultancy); all of the aforesaid services including such services for administrative processing of invoices, invoicing services, financial payment services, enterprise resource management, business management, managing accounting, manufacturing, distribution, retailing, services, rental, project management and costing, maintenance management, forecasting, budgeting, reporting, customer and supplier relationship management, inventory and warehouse management, quality management, web sales, supply chains, mobility solutions, scheduling, payroll, document management, content management, master data management, human resources, business intelligence, analytics and reporting, and for enabling service calls to be available online for engineer access via mobile devices; computer software for extracting, analysing, and providing information stored in electronic databases, data mining, data query, data analysis and disaster recovery; information technology services for managing and/or provision of: administrative processing of invoices, invoicing services, financial payment services, administration, accounting, manufacturing, distribution, retailing, services, rental, project management and costing, maintenance management, forecasting, budgeting, reporting, customer and supplier relationship management, inventory and warehouse management, quality management, web sales, supply chains, mobility solutions, scheduling, payroll, document management content management, master data management, cloud services, web services, sharing economy, collaboration, provision of service, device or application connectivity, web apps, and Application Programming Interfaces (APl's), human resources, business intelligence, analytics and reporting, and for enabling service calls to be available online for engineer access via mobile devices; computer software for extracting, analysing, and providing information stored in electronic databases, data mining, data analysis and other information technology services; computer and technology services for integration of technologies, platforms, devices, applications, apps and the Internet of Things; hosting of computer devices, managed services; software applications, apps, integration platforms, service platforms, databases, websites, software as a service ("Saas"), weblogs and web portal services; providing search engines for the Internet and the Cloud; providing search services and compilations of information; technological and software consultancy services; rental of web servers; web site design consultancy; digital security services; risk management services; information technology risk management services; project management services; information technology project management services; information, advisory and consultancy services in relation to the aforesaid services | |
| REEF CUSTOMER CONVERSION JOURNEY Reef Digital Agency Pty Ltd 2032516 30 Aug 2019 | Registered: Registered/protected | Search engine optimisation services (marketing services); web site tra... Class 035 Class 035 Advertising, Business & Retail Services Search engine optimisation services (marketing services); web site traffic optimisation | |
| Chef Curated, Customer Crafted Golden Dragon Hospitality Pte Ltd 1976410 18 Dec 2018 | Registered: Registered/protected | Arranging for the provision of food; Arranging of wedding receptions (... Class 043 Class 043 Restaurant and Hotel Services Arranging for the provision of food; Arranging of wedding receptions (food and drink); Charitable services, namely providing food and drink catering; Club services for the provision of food and drink; Coffee bar and coffee house services (provision of food and drink); Consultancy services relating to food; Consultancy services relating to food preparation; Consultancy, advisory and information services in relation to the provision of food and drink; Consultation services relating to food; Country club services (provision of food, drink and temporary accommodation); Country clubs (providing food, drink and accommodation); Food and drink catering; Food cooking services; Food hygiene services; Food preparation; Food sculpting; Hospitality services (food and drink); Internet cafe services (provision of food and drink prepared for consumption); Night club services (provision of food and drink); Old people's home services (provision of accommodation and food and drink); Preparation of food and drink; Preparation of take-away and fast food; Providing food and drink; Providing information, including online, about services for providing food and drink, and temporary accommodation; Provision of carry out foods and beverages; Provision of information relating to the preparation of food and drink; Rental of food service apparatus; Restaurant services for the provision of fast food; Retirement home services (Provision of accommodation and food); Snack bars (provision of food and drink); Social clubs (Provision of food); Take away food services; Take out food and beverage services; Takeaway food and drink services; Theatre restaurants (Provision of food and drink) | |