Education services being conferences, lectures and supply of information by the medium of CD ROM

Developing and organizing for others outbound marketing campaigns in the field of contact center management, and providing online reporting of such campaigns, advertising, namely, designing and managing for others, operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics

Computer software for health care workflow management

Software as a service (SAAS) for health care workflow management; customisation and implementation of computer software for health care workflow management; consulting services in the field of design and customisation of software for health care workflow management

Computer software for contact center management

Cloud computing software for contact center management; software as a service (SAAS) for use in the field of contact center management; customization and implementation of computer software for contact center management; consulting services in the field of design and customization of software for contact center management

Apparatus for recording / transmission or reproduction of sound or images; data processing equipment and computers

Telecommunications

Smart 2000 conferencing system teleconferencing system using whiteboards and computers

Educational materials (other than apparatus) for use in teaching; Educational materials (printed) for the teaching of languages; Educational materials in printed form; Educational materials in written form; Modelling materials for educational purposes; Printed matter for educational purposes; Printed matter relating to health education; Printed publications for institutions of higher education; Stationery for children's educational activities; Stationery for use in the educational field; Teaching materials for education

Academies (education); Academy education services; Adult education; Adult education services; Advisory services relating to education; Arranging and conducting of in-person educational forums; Arranging of exhibitions for educational purposes; Art gallery services for cultural or educational purposes; Association services being the provision of training and education to members of the association; Business educational services; Career advisory services (education or training advice); Career counselling (education or training advice); Career counselling (training and education advice); Career information and advisory services (educational and training advice); Charitable services, namely education and training; Childbirth education and training; Club education services; Club services (entertainment or education); Conducting of educational conferences; Conducting of educational courses; Conducting of exhibitions for educational purposes; Consultancy services relating to education; Design of educational courses, examinations and qualifications; Dietary education services; Dissemination of educational material; Education academy services; Education advisory services; Education information; Education services; Educational advisory services; Educational assessment services; Educational consultancy services; Educational examination; Educational institute services; Educational instruction; Educational research; Educational seminars; Educational services; Educational services provided by schools; Event management services in relation to the organisation of educational, entertainment, sporting or cultural events; Foreign language education services; Health education; Higher education services; Hire of educational apparatus; Hire of educational materials; Information relating to education; Information services relating to education; Kindergarten services (education or entertainment); Legal education services; Life coaching services (training or education services); Lingual education; Management of education services; Management of educational events; Medical education services; Mentoring (education and training); Musical education services; Occupational health and safety services (education and training services); Organisation of competitions (education or entertainment); Organisation of contests (education or entertainment); Organisation of exhibitions for cultural or educational purposes; Physical education; Physical education instruction; Physical health education; Preschools (education); Primary education services; Providing facilities for educational purposes; Providing information, including online, about education, training, entertainment, sporting and cultural activities; Provision of children's educational services through play groups; Provision of education courses; Provision of education services via an online forum; Provision of educational courses; Provision of educational examinations; Provision of educational information; Provision of facilities for education; Provision of information relating to education; Publication of educational materials; Publication of educational texts; Religious education; Religious educational services; Rental of educational apparatus; Rental of educational material; Rental of educational materials or apparatus; Setting of educational standards; Sports education services; Technological education services; University education services; Vocational education; Vocational guidance (education or training advice); cultural, educational or entertainment services provided by art galleries

Provision of an on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics

Telecommunications services in the field of contact center management, namely, voice over Internet protocol (VOIP) services and hosted private branch exchange (PBX) services, and automated operator and messaging systems

Scientific, surveying, photographic, cinematographic, optical, measuring, signalling, checking (supervision) and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; televisions, closed circuit televisions, data projectors, digital and electronic signs and notice boards, cameras, digital cameras; audio-visual and video conferencing devices, systems and equipment; radio and television transmitting and receiving equipment; sound public address and audio frequency amplifying equipment; microphones, loud speakers, loading flares for loud speakers; magnetic data carriers, recording discs; computer hardware, computer software, computer peripherals and accessories in this class and manuals sold therewith; devices and software used for creating, acquiring, editing, processing, and managing sounds and/or images and documents incorporating sounds and/or images; electrical and electronic apparatus in this class; telecommunications devices, systems and equipment in this class including internet protocol systems and isdn communication networks; multimedia devices and software including such goods for use with the transmission of audio and video data; apparatus and software for the downloading, transmitting, encoding, decoding, editing, playing and storage of data including audio and video recordings; parts, components and accessories for all the aforesaid goods

Retail, wholesale, auction and mail order services including such services relating to office equipment, computer hardware, computer software, computer peripherals, communications and telecommunications devices and systems, electronic and audio-visual equipment including televisions, closed circuit televisions, data projectors, digital and electronic signs and notice boards, cameras and digital cameras, audio-visual and video conferencing devices and systems; online retail, wholesale and auction services provided via a global computer network, including such services relating to office equipment, computer hardware, computer software, computer peripherals, communications and telecommunications devices and systems, electronic and audio-visual equipment including televisions, closed circuit televisions, data projectors, digital and electronic signs and notice boards, cameras and digital cameras, audio-visual and video conferencing devices and systems; business services, business consulting services; franchising services; advertising, promotion and marketing services, including such services relating to office equipment, computer hardware, computer software, computer peripherals, communications and telecommunications devices and systems, electronic and audio-visual equipment including televisions, closed circuit televisions, data projectors, digital and electronic signs and notice boards, cameras and digital cameras, audio-visual and video conferencing devices and systems; organisation, operation, management and supervision of incentive and customer loyalty schemes; rental services in this class; procurement services including such services relating to office equipment, computer hardware, computer software, computer peripherals, communications and telecommunications devices and systems, electronic and audio-visual equipment including televisions, closed circuit televisions, data projectors, digital and electronic signs and notice boards, cameras and digital cameras, audIo-visual and video conferencing devices and systems; providing information and advice in the fields of business, commerce, advertising, marketing and promotion; organization of exhibitions and trade fairs for commercial or advertising purposes

Installation, staging and servicing of telecommunications systems and equipment, including but without limitation installation, staging and servicing of systems and equipment for video conferencing, audio visual, public address, video projection, lighting, data and slide projection, overhead and sound projection

Advice and management in relation to telecommunication systems and equipment