Advisory services relating to customer service management

Application software; Computer software for business purposes; Data communications software

Business consultancy

Arranging exhibitions for commercial purposes

Conducting of business conferences

Software; computer operating software; downloadable software; downloadable cloud-based software; software in the nature of a mobile application; software, downloadable software, downloadable cloud-based software, and software in the nature of a mobile application for managing, storing, analyzing, securing, testing, and authenticating data, business data, customer data, data analytics, databases, customer interactions and information, notifications and geolocation and global positioning systems (gps) data; software, downloadable software, downloadable cloud-based software, and software in the nature of a mobile application for use in customer relationship management (CRM), marketing automation, sales automation, sales performance management, field services management, mapping and route planning, customer service and support, customizable marketing and advertising, managing online content, deploying customized interactive content, optimization of online websites for third parties for marketing purposes, predictive analytics, big data and business data analysis and visualization, complex event processing, machine learning, artificial intelligence, mining the most relevant information from disparate data sources, providing automated solutions to enable organizations to integrate disparate data and translate and structure that data into actionable insights, creating searchable databases of information and data, security and authentication, monitoring employee efficiency, social media management and publication, data storage, collaboration, e-commerce, and software and application development, programming, and implementation; software, downloadable software, downloadable cloud-based software, and software in the nature of a mobile application for integration of computer systems, applications, data and databases; software, downloadable software, downloadable cloud-based software, and software in the nature of a mobile application for creation and connectivity to application programming interfaces (APIs), governance and management of web services, APIs and integration applications, development and deployment of integrations; software, downloadable software, downloadable cloud-based software, and software in the nature of a mobile application in the fields of business, marketing, promotion, sales, customer service, data analytics, business intelligence, education and training, social media, corporate social responsibility, and philanthropy; software development tools, downloadable software development tools, software and downloadable software for developing, customizing, and managing computer systems, mobile and computer software applications, websites, client interfaces, frameworks, and templates

Compilation and management of computerized databases and consulting services related thereto; business consultation services; business consultation services in the fields of business, marketing, promotion, customer relationship management, sales, customer service, data analytics, business intelligence, education and training, social media, corporate social responsibility, philanthropy, e-commerce, and software and application development, programming, and implementation; Business management services in the fields of customer relationship management (CRM), marketing automation, sales automation, sales performance management, field services management, mapping and route planning, customer service and support, customizable marketing and advertising, managing online content, deploying customized interactive content, optimization of online websites for third parties for marketing purposes, predictive analytics, big data and business data analysis and visualization, complex event processing, machine learning, artificial intelligence, mining the most relevant information from disparate data sources, providing automated solutions to enable organizations to integrate disparate data and translate and structure that data into actionable insights, creating searchable databases of information and data, security and authentication, monitoring employee efficiency, social media management and publication, data storage, collaboration, e-commerce, and software and application development, programming, and implementation; providing general information of interest in the fields of business, marketing, promotion, customer relationship management, sales, customer service, business data analytics, business intelligence, the use social media for marketing and customer relationship management, corporate social responsibility, the administration of philanthropic organisations, e-commerce, and business advisory services via a website; sales promotion (for others); marketing and advertising se; rvices; market research services; business and marketing data analytics services; operating online marketplaces for buying, selling, and sharing computer software, on-demand applications, and data; organizing and conducting tradeshows in the fields of business, marketing, promotion, customer relationship management, sales, customer service, data analytics, business intelligence, education and training, professional development, social media, corporate social responsibility, philanthropy, e-commerce, and software and application development, programming, and implementation; monitoring of social network sites and online content for others, namely, monitoring and analyzing of consumer opinions, consumer habits and the reputation of a brand among consumers for marketing purposes

Computer hardware and software for use in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management incorporating workforce engagement software, namely, software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management; software for self-service, namely, intelligent virtual assistants, web and mobile self-service, and social communities; software for experience management, namely, software for capturing and correlating voice, video, email, text, chat, social digital, and survey interactions with customers for the purpose of improving customer service and experience; software for enterprise recording to enhance regulatory compliance and /or minimize fraud, namely, omnichannel recording of voice, text, screen, and / or video, compliance recording, voice biometrics and authentication, and real-time analysis of caller behavior and related call parameters to detect potential fraud

Consulting services in the fields of business enterprise solutions

Advisory services relating to the security of premises; Monitoring of burglar and security alarms; Providing authentication of personal identification information (personal background or security investigations); Providing information, including online, about security; Provision of on-site security facilities; Provision of security alarm monitoring services; Public events security services; Rental of security apparatus; Rental of security surveillance apparatus; Security assessment of risks; Security guards; Security services for the protection of property and individuals; Security surveillance

Consulting in the field of customer relationships management including creation of a company culture that attracts like-minded customers, namely a culture of putting customers first, focusing on long term customer relationships and retention and behaving ethically; consulting in the field of client relationships

Educational services, namely, seminars, classes and conferences on issues, including creation of company culture that attracts like-minded customers, namely a culture of putting customers first, focusing on long term customer relationship and retention and doing the right thing

Advertising; Advertising services provided over the internet; Advertising services provided via a data base; Arranging exhibitions for advertising purposes; Classified advertising; Collection of information relating to advertising; Compiling indexes of information for commercial or advertising purposes; Conducting exhibitions for advertising purposes; Consultancy relating to advertising; Direct market advertising; Distribution of advertising material; Electronic advertising services; Market research for advertising; Online advertising on a computer network; Pay per click advertising; Promotion (advertising) of business; Promotional advertising services; Providing information, including online, about advertising, business management and administration and office functions; Provision of advertising information; Provision of advertising space; Rental of advertising space; Rental of advertising space on the internet; Web indexing for commercial or advertising purposes; Collection of information relating to market analysis; Collection of information relating to market research; Collection of market research information; Conducting of market research; Conducting of marketing studies; Market analysis services; Market research; Marketing research; Product marketing; Promotional marketing; Provision of information relating to marketing; Electronic publication of publicity texts; Compilation and provision of online directories; Online promotion on a computer network; Computerised database management; Database management; Maintaining data in databases; Business statistical analysis; Business statistical information services; Business statistical studies; Provision of business statistical information; Compilation or exploitation of statistical data; Systemization of information into computer databases; Promotional services; Business advice relating to marketing; Business consultancy services relating to marketing; Consultancy relating to marketing; Consumer market information services; Direct marketing; Interpretation of market research data; Market analysis reporting services; Market research data collection services; Market research studies; Market studies; Market survey analysis; Market surveys; Marketing; Marketing analysis; Marketing assistance; Marketing consultancy; Marketing forecasting; Marketing in the framework of software publishing; Marketing information; Marketing management advice; Marketing studies; Preparation of reports for marketing; Sponsorship (promotion and marketing services); Targeted marketing

Cloud computing; Providing virtual computer systems through cloud computing; Online provision of web-based applications (non-downloadable); Online provision of web-based software (non-downloadable); Provision of online non-downloadable software (application service provider); Advisory services relating to computer software; Design and development of computer software (for others); Design of computer software; Information technology (IT) services (computer hardware, software and peripherals design and technical consultancy); Installation and maintenance of computer software; Rental of computer software; Updating of computer software; Upgrading of computer software; Hosting of software as a service (SaaS); Creating and designing web pages for others; Development of computer software

Arranging of award ceremonies; Magazine publishing; Publishing of printed matter; Publishing by electronic means; Arranging group recreational activities; Arranging of competitions; Production of radio and television programmes; Production of audio/visual presentations; Multimedia production, other than for advertising purposes; Electronic publication of information on a wide range of topics, including online and over a global computer network; Online (electronic) publication of news; Providing online electronic publications (not downloadable); Provision of education services via an online forum; Provision of entertainment services via an online forum; Publication of multimedia material online; Weblog (blog) services (online publication of journals or diaries); Organisation of galas; Arranging of conferences; Management of educational events; Management of education services