Software and hardware for multichannel platforms for controlling and facilitating voice and data communications; queuing software, namely, software for use in managing and coordinating queue position, call back, and communication routing between resources; communication scheduling software, namely, software for automating, coordinating and managing call back functions between resources; and Internet and SMS (short messaging service) queue management software, namely, software for coordinating and managing incoming communication requests into queues via telephony, Internet, SMS networks, and any other channel of conversation or communication; automated telephone and communication call-back systems comprised of computer software and computers with, and without, telephony control cards; software for use in managing and connecting customers using self-service on the Internet, mobile communications, social or voice channels, and any other communication system that can include a communication link, to the appropriate internal resource in a company who can most immediately help that customer by identifying and coordinating queue position and communication routing; queuing software, namely, software for use in automating, streamlining, and managing incoming call requests, queue position, call back, and communication routing between mobile communication technology, servers, computers, web applications and call center resources, allowing for the bypass of interactive voice response or front-end query technology; queuing software, namely, software for use in managing, coordinating, and prioritizing queue position, call back, and communication routing between internal and external resources and technologies; communication scheduling software, namely, software for automating, coordinating and managing call back functions between queues, resources and technologies; interactive voice response (IVR) software for handling requests for entering a queue by directing incoming telephone calls or communication requests to a respective queue and/or to provide the caller information based on voice inputs from the caller; SMS (short messaging service) queue management software, namely, software for coordinating and managing incoming voice communication requests into queues via telephony networks; computer software, namely, software for use in managing, coordinating, and prioritizing between internal and external resources and technologies; a system of proactive outbound dialing to customers with automated data and information retention and conveyance, including manuals and guides sold therewith; computer software, namely, software for use in queue management and coordination between adjunct computer, software, hardware and telephony resources, and user guides and manuals sold therewith; pre-recorded computer discs for use in queue management and coordination between adjunct computer, software, hardware and/or telephony resources and cases; computer accessories, namely, mouse pads and cases; computer software, namely, a graphical user interface (GUI) system for queue management control interacting with other queue management software programs for use in interfacing between computer systems and telephony systems, including manuals sold therewith; software, namely, software for managing and tracking the activity of items within a call center queue and calculating the expected wait time for the items comprised of callers and virtual placeholders representing callers who all enter the queue through various channels of communication, namely, telephony voice lines, web request, voice over IP, chat, SMS text message; software, namely, software for creating data reports to review, troubleshoot, manage and coordinate queue settings to determine how an incoming phone call is directed to a queue of phone calls to be answered by a person and/or otherwise responded to by automated equipment, queue data representing telephone calls waiting in a queue to be serviced and/or already serviced by being answered by a person and/or otherwise responded to by automated equipment, call back of a received phone call in response to a voice message or electronic message or signals, and communication routing of incoming phone calls from an answering person or answering automated equipment to another person or automated equipment; computer software, namely, watchdog program that monitors performance and operation of a queue management system or virtual queuing system, and helps to ensure that such system remains operational with automatic notification of system error or failure, for queue management control interfacing between computer systems and telephony systems, and for computer software performing actions that rectify errors or failures

Transport vehicles including trucks and trailers, semi-trailer vehicles, container freight vehicles, curtain sided semi-trailers, articulated trailers, refrigerated and dry freight pantechnicons, dry freight and insulated trailers, flat bed and skeletal trailers; shipping and rail containers, freight containers; bodies for freight-carrying vehicles and containers, including truck, trailer and semi-trailer bodies; load restraint systems for trucks, trailers and semi-trailers; parts and accessories therefor in this class

Razors and razor blades; single use razors and razor blades; disposable razors and razor blades; dispensers, cassettes, holders and cartridges all containing blades; parts and fittings for the aforesaid goods

Goods of leather or imitation leather (excluding cases adapted to the products for which they are intended, gloves and belts); bags, namely handbags, travel bags and rucksacks; leather purses, cardholders (wallets), cases of leather for keys, document wallets; trunks and suitcases, small bags (leatherware)

Recordings of sounds and images in any media; carriers of audio signals and or video signals; recordings of films and television programmes; multi-media recordings; podcasts; recordings of sound and music; audio-video cassettes; compact disks; DVDs; phonograph records; CD ROM's; computer software; software and applications for mobile devices; software to enable uploading, posting, showing, displaying, tagging, blogging, sharing or otherwise providing electronic media or information over the Internet or other communications networks; computer games software; computer games; video recordings provided from the Internet; downloadable electronic publications; downloadable electronic publications provided on-line from databases or the Internet; electronic publications in any media; downloadable image files; downloadable mobile coupons; downloadable digital photos; downloadable computer graphics; animated cartoons; downloadable educational course materials; downloadable video recordings; downloadable artwork provided on-line from databases or the Internet; electronic artwork in any media; media content; computer databases; screensavers; cartridges for television game sets; laser disks; mouse mats; software downloadable to mobile phones, tablets and other electronic mobile devices; computer software in the form of an application for mobile devices and computers; computer software applications featuring computer games; software applications for mobile devices for entertainment purposes featuring cooking shows, cooking competition, cooking instructions and recipes; downloadable printable planners and organizers; downloadable audio and video recordings featuring cooking shows, cooking competition, cooking instruction and recipes; instruction manuals in electronic format; downloadable television shows and video recordings featuring cooking shows, cooking competition, cooking instruction and recipes; e-books; downloadable electronic books; electronic publications, namely, books ; featuring entertainment news, cooking and recipes recorded on computer media and mobile communication devices; weekly publications downloaded in electronic form from the internet; automatic measuring instruments; measuring devices, including scales and temperature measurer devices for kitchen use; thermometers, meat thermometers, digital meat thermometers, barbecue thermometers; timers, kitchen timers, egg timers, time measuring instruments (not including clocks and watches)

Education; provision of training; entertainment; on-line entertainment; sporting and cultural activities; lottery services; electronic games services provided by means of the Internet; the provision of on-line electronic publications; publishing services; production and distribution of audio and/or video recordings and radio and television programmes and films; rental of audio and or video recordings, radio and television programmes and films; theatrical, musical, television and film entertainment services; publication of books, texts and journals on-line; providing digital video and or audio recordings (not downloadable) via a computer network such as the Internet; providing on-line electronic publications (not downloadable) on-line from databases or the Internet; providing electronic images and artwork (not downloadable) on-line from databases or the Internet; education services provided by radio, television programmes and films; live entertainment; organisation, production and presentation of live performances; live band, comedy, dance, music and fashion shows; production of live television programmes; production of fashion shows; education services relating to fashion; education and instruction by or relating to radio and television; rental of television and radio programmes and of films and sound and video recordings; production and rental of educational and instructional materials; organisation, production and presentation of events for educational, cultural or entertainment purposes; organisation, production and presentation of competitions, contests, games, quizzes, fun days, exhibitions, sporting events, shows, roadshows, staged events, theatrical performances, concerts, live performances and audience participation events; provision of entertainment and education for accessing via communication and computer networks; production, presentation and distribution of audio and video works and materials including television programs, radio programs and films, all ; the afore in relation to cooking and food; distribution of audio and video works and materials including television programs and films all the afore in relation to cooking and food; providing non-downloadable on-line electronic publications all the afore in relation to cooking and food; publishing of web magazines in relation to cooking and food; organizing live entertainment events, exhibitions and roadshows in relation to cooking and food; interactive television entertainment in relation to cooking and food and food; interactive entertainment in relation to cooking and food; production and presentation of competitions in relation to cooking and food; arranging and conducting of training workshops in relation to cooking and food; rental of motion pictures in relation to cooking and food; providing educational and entertainment information related to cooking and food through a computer network; information and advisory services relating to the aforesaid

Physiotherapy; Speech therapy; Occupational therapy; Physical therapy; Therapy services

freighting; freight services; transportation of freight; transport of freight; transportation by courier; collection of freight; freight (shipping of goods); freight shipping; freight transportation services; land freight services; cargo delivery services; delivery by road; delivery of cargo; delivery of goods by courier; delivery of goods; delivery of furniture; delivery of electrical goods; consignment services (delivery); delivery of goods by road; cargo transportation; transport; transport by road; transport of cargo; transport of furniture; transport of goods; transportation by land; transportation by road; transportation logistics; transportation of cargo; transportation of goods; transporting furniture

Printed publications in electronically readable form; Downloadable podcasts; Electronic publications (downloadable); Weekly publications downloaded in electronic form from the internet; Downloadable software applications (apps); Computer software applications (downloadable); Talking books; Audio books; Books recorded on disc; Books recorded on tape; E-books

Books; Books for children; Non-fiction books; Children's books; Printed books; Printed cartoon publications for children; Printed publications for children; Loose-leaf printed publications; Magazines (periodicals); Training materials (other than apparatus); Instructional materials (other than apparatus); Teaching materials (except apparatus); Teaching materials for information; Teaching materials for instruction; Instruction manuals (handbooks); Instruction manuals (printed matter); Instruction manuals relating to training seminars; Writing articles; Newsletters; Newsletters (printed matter); Booklets for use in conducting training workshops; Booklets for use in conducting seminars

Non-medicated cosmetics and toiletry preparations; non-medicated dentifrices; perfumery, essential oils; bleaching preparations and other substances for laundry use; cleaning, polishing, scouring and abrasive preparations; abrasives; amber [perfume]; descaling preparations for household purposes; antistatic preparations for household purposes; aromatics [essential oils]; air fragrancing preparations; cake flavorings [essential oils]; cake flavourings [essential oils]; flavorings for beverages [essential oils]; flavourings for beverages [essential oils]; food flavourings [essential oils]; food flavorings [essential oils]; breath freshening sprays; canned pressurized air for cleaning and dusting purposes; balms, other than for medical purposes; basma [cosmetic dye]; lip glosses; nail glitter; polishing stones; abrasive paper; emery paper; polishing paper; petroleum jelly for cosmetic purposes; shoe polish; cobblers' wax; cotton wool for cosmetic purposes; cotton wool impregnated with make-up removing preparations; sachets for perfuming linen; drying agents for dishwashing machines; adhesives for cosmetic purposes; scented water; Javelle water; potassium hypochloride; lavender water; micellar water; toilet water; wax for parquet floors; floor wax; non-slipping wax for floors; depilatory wax; mustache wax; moustache wax; tailors' wax; creams for leather; waxes for leather; polish for furniture and flooring; shoemakers' wax; polishing wax; massage gels, other than for medical purposes; heliotropine; dental bleaching gels; geraniol; make-up; deodorants for pets; deodorants for human beings or for animals; depilatory preparations; depilatories; air fragrance reed diffusers; scented wood; perfumes; non-slipping liquids for floors; windshield cleaning liquids; windscreen cleaning liquids; greases for cosmetic purposes; volcanic ash for cleaning; perfumery; decorative transfers for cosmetic purposes; ionone [perfumery]; shaving stones [astringents]; smoothing stones; eyebrow pencils; cosmetic pencils; silicon carbide [abrasive]; carbides of metal [abrasives]; alum stones [astringents]; tripoli stone for polishing; adhesives for affixing false eyelashes; adhesives for affixing false hair; hair conditioners; quillaia bark for washing; corundum [abrasive]; beard dyes; colorants for toilet purposes; cosmetic dyes; body paint for cosmetic purposes; laundry starch; starch for laundry purposes; laundry glaze; shoe cream; polishing creams; cosmetic creams; skin whitening creams; cream for whitening the skin; polishing rouge; jewellers' rouge; incense; hair spray; nail polish; nail varnish; liquid latex body paint for cosmetic purposes; hair lotions; lotions for cosmetic purposes; after-shave lotions; beauty masks; oils for perfumes and scents; oils for cosmetic purposes; oils for toilet purposes; essential oils; ethereal oils; essential oils of cedarwood; essential oils of lemon; essential oils of citron; oils for cleaning purposes; bergamot oil; gaultheria oil; jasmine oil; lavender oil; almond oil; rose oil; oil of turpentine for degreasing; whiting; cleaning chalk; almond milk for cosmetic purposes; cleansing milk for toilet purposes; musk [perfumery]; soap; deodorant soap; shaving soap; soap for brightening textile; cakes of toilet soap; cakes of soap; antiperspirant soap; soap for foot perspiration; almond soap; mint for perfumery; cosmetic kits; emery; gel eye patches for cosmetic purposes; nail art stickers; false nails; eau de Cologne; bases for flower perfumes; joss sticks; pastes for razor strops; toothpaste; pumice stone; lipstick cases; hydrogen peroxide for cosmetic purposes; breath freshening strips; teeth whitening strips; abrasive cloth; sandcloth; glass cloth [abrasive cloth]; lipsticks; pomades for cosmetic purposes; shaving preparations; cosmetic preparations for baths; bath preparations, not for medical purposes; hair straightening preparations; hair waving preparations; waving preparations for the hair; laundry soaking preparations; preparations for soaking laundry; grinding preparations; sharpening preparations; smoothing preparations [starching]; color-removing preparations; colour-removing preparations; leather bleaching preparations; polishing preparations; denture polishes; mouthwashes, not for medical purposes; cosmetic preparations for slimming purposes; starch glaze for laundry purposes; preparations to make the leaves of plants shiny; eye-washes, not for medical purposes; fabric softeners for laundry use; laundry bleach; laundry bleaching preparations; dry-cleaning preparations; paint stripping preparations; lacquer-removing preparations; make-up removing preparations; floor wax removers [scouring preparations]; varnish-removing preparations; rust removing preparations; nail care preparations; cleaning preparations; preparations for cleaning dentures; wallpaper cleaning preparations; preparations for unblocking drain pipes; chemical cleaning preparations for household purposes; collagen preparations for cosmetic purposes; bleaching preparations [decolorants] for household purposes; laundry preparations; aloe vera preparations for cosmetic purposes; sunscreen preparations; color-brightening chemicals for household purposes [laundry]; colour-brightening chemicals for household purposes [laundry]; breath freshening preparations for personal hygiene; shining preparations [polish]; make-up powder; diamantine [abrasive]; stain removers; nail varnish removers; nail polish removers; vaginal washes for personal sanitary or deodorant purposes; scouring solutions; false eyelashes; antistatic dryer sheets; antistatic drier sheets; baby wipes impregnated with cleaning preparations; color run prevention laundry sheets; colour run prevention laundry sheets; tissues impregnated with cosmetic lotions; tissues impregnated with make-up removing preparations; safrol; massage candles for cosmetic purposes; laundry blueing; turpentine for degreasing; potpourris [fragrances]; bleaching soda; washing soda, for cleaning; bath salts, not for medical purposes; bleaching salts; fumigation preparations [perfumes]; preservatives for leather [polishes]; leather preservatives [polishes]; ammonia [volatile alkali] [detergent]; volatile alkali [ammonia] [detergent]; astringents for cosmetic purposes; eyebrow cosmetics; make-up preparations; sun-tanning preparations [cosmetics]; hair dyes; hair colorants; neutralizers for permanent waving; cosmetic preparations for eyelashes; cosmetic preparations for skin care; shoe wax; dentifrices; cosmetics; cosmetics for children; cosmetics for animals; mascara; cleansers for intimate personal hygiene purposes, non medicated; douching preparations for personal sanitary or deodorant purposes [toiletries]; detergents, other than for use in manufacturing operations and for medical purposes; degreasers, other than for use in manufacturing processes; bleaching preparations [decolorants] for cosmetic purposes; toiletry preparations; antiperspirants [toiletries]; phytocosmetic preparations; talcum powder, for toilet use; cotton sticks for cosmetic purposes; cotton swabs for cosmetic purposes; terpenes [essential oils]; emery cloth; cloths impregnated with a detergent for cleaning; henna [cosmetic dye]; shampoos; shampoos for animals [non-medicated grooming preparations]; shampoos for pets [non-medicated grooming preparations]; dry shampoos; sandpaper; glass paper; soda lye; herbal extracts for cosmetic purposes; extracts of flowers [perfumes]; ethereal essences; badian essence; mint essence [essential oil].

Precious metals and their alloys; jewellery, precious and semi-precious stones; horological and chronometric instruments; agates; diamonds; amulets [jewellery]; amulets [jewelry]; anchors [clock- and watchmaking]; barrels [clock- and watchmaking]; bracelets [jewellery]; bracelets [jewelry]; bracelets made of embroidered textile [jewelry]; bracelets made of embroidered textile [jewellery]; watch bands; watch straps; straps for wristwatches; charms for key rings; charms for key chains; jewellery charms; jewelry charms; charms for jewellery; charms for jewelry; brooches [jewellery]; brooches [jewelry]; alarm clocks; pins [jewellery]; pins [jewelry]; ornamental pins; tie pins; jewellery hat pins; jewelry hatpins; beads for making jewelry; beads for making jewellery; pearls made of ambroid [pressed amber]; busts of precious metal; jewelry rolls; jewellery rolls; jet, unwrought or semi-wrought; jewelry findings; jewellery findings; key chains [split rings with trinket or decorative fob]; key rings [split rings with trinket or decorative fob]; retractable key chains; retractable key rings; pearls [jewellery]; pearls [jewelry]; copper tokens; tie clips; cuff links; clasps for jewelry; clasps for jewellery; badges of precious metal; gold, unwrought or beaten; cloisonne jewellery; cloisonne jewelry; works of art of precious metal; jewelry; jewellery; ivory jewelry; ivory jewellery; jewelry of yellow amber; jewellery of yellow amber; iridium; cabochons; precious stones; semiprecious stones; spun silver [silver wire]; necklaces [jewellery]; necklaces [jewelry]; split rings of precious metal for keys; rings [jewellery]; rings [jewelry]; boxes of precious metal; presentation boxes for jewellery; presentation boxes for jewelry; watch cases [parts of watches]; clock cases; pendulums [clock- and watchmaking]; medals; lockets [jewellery]; lockets [jewelry]; precious metals, unwrought or semi-wrought; movements for clocks and watches; clockworks; misbaha [prayer beads]; coins; gold thread [jewellery]; gold thread [jewelry]; threads of precious metal [jewellery]; wire of precious metal [jewellery]; threads of precious metal [jewelry]; wire of precious metal [jewelry]; silver thread [jewellery]; silver thread [jewelry]; olivine [gems]; peridot; osmium; palladium; platinum [metal]; chronometric instruments; watch springs; crucifixes of precious metal, other than jewellery; crucifixes of precious metal, other than jewelry; crucifixes as jewellery; crucifixes as jewelry; rhodium; ruthenium; stopwatches; silver, unwrought or beaten; earrings; ingots of precious metals; alloys of precious metal; statues of precious metal; figurines of precious metal; statuettes of precious metal; watch glasses; watch crystals; paste jewellery; watch hands; clock hands; ornaments of jet; shoe jewellery; shoe jewelry; hat jewellery; hat jewelry; presentation boxes for watches; chronographs [watches]; chronometers; chronoscopes; chains [jewellery]; chains [jewelry]; watch chains; dials [clock- and watchmaking]; atomic clocks; watches; sundials; clocks and watches, electric; control clocks [master clocks]; master clocks; clocks; wristwatches; rosaries; chaplets; jewellery boxes; jewelry boxes; spinel [precious stones].

Paper; wrapping paper; writing paper; pads of paper; stationery; envelopes; printed matter; greetings cards; trading cards; books; stickers; office requisites; adhesive tapes for stationery or household purposes; holders for adhesive tapes; glue for stationery or household purposes; glitter glue for stationery purposes; marking stamps; erasers; pens; pencils; crayons; chalks; paintbrushes; pencil sharpeners; artists' modelling materials; modelling clay; moulds for modelling clays

Toys; games; playthings; craft toys sold in kit form; parts and accessories for all the aforesaid goods