Advisory services relating to customer service

Arranging and conducting of workshops (training); Conducting workshops (training); Business training consultancy services; Business training services; Commercial training services; Conducting training seminars; Consultancy services relating to training; Mentoring (education and training); Mentoring (training); Organisation of training courses; Providing courses of training; Provision of information relating to training; Provision of training; Provision of training courses; Staff training services; Training; Training consultancy; Arranging of courses of instruction; Arranging technical instruction courses; Conducting instructional courses; Conducting of correspondence courses; Conducting of educational courses; Correspondence courses; Design of educational courses, examinations and qualifications; Providing courses of instruction; Provision of correspondence courses; Provision of courses of instruction; Provision of education courses; Provision of educational courses; Arranging and conducting of seminars; Arranging of seminars; Conducting of instructional seminars; Conducting seminars; Educational seminars; Organisation of seminars; Providing online electronic publications (not downloadable); Providing online videos, not downloadable; Provision of education services via an online forum; Publication of electronic books and journals online; Publication of multimedia material online; Weblog (blog) services (online publication of journals or diaries)

Application software; Computer software; Computer software (programs); Computer software (recorded); Computer software applications (downloadable); Computer software downloaded from the internet; Computer software for business purposes; Computer software packages; Computer software products; Computer software programs; Downloadable software applications (apps); Integrated software packages; Interactive computer software; Data compilations; Computer databases

Advisory services relating to customer service; Organisation and administration services in relation to the supply of benefits for customer loyalty and frequent buyer or frequent flyer schemes; Organisation and management of customer loyalty programmes; Organisation and management of customer loyalty programmes whereby customers obtain a discount on their utilities bills (gas, water, electricity, telecommunications) by obtaining these services through a single provider; Organisation, operation and supervision of customer loyalty schemes; Business advisory services; Business data analysis services; Compilation of business data; Provision of business data; Collection of data; Data processing for the collection of data for business purposes; Data analysis; Data base management; Data base services for business; Data collection (for others); Market research data collection services; Data compilation for others; Data management; Data management advice; Data management consultancy; Data scrubbing services (data management services); Maintaining data in databases; Updating and maintenance of data in computer databases; Data cleansing services (correcting or removing inaccurate or incomplete data from databases); Systemization of information into computer databases; Updating data in databases

Advice relating to business management; Advisory services for business management; Advisory services for business management; Advisory services relating to business management; Advisory services relating to business planning; Benchmarking (evaluation of business organisation practices); Business advice; Business advice relating to marketing; Business advisory services; Business analysis services; Business consultancy; Business consultancy services relating to data processing; Business consultancy services relating to marketing; Business consultancy to firms; Business consultation; Business data analysis services; Business management advice; Business management advisory services; Business management and organization consultancy; Business management consultancy; Business modelling services; Business statistical analysis; Business strategic planning; Business strategy services; Consultancy relating to business management; Economic analysis for business purposes; Economic forecasting analysis for business purposes; Economic forecasting for business purposes; Management advisory services for businesses; Professional business consultancy; Strategic business consultancy; Strategic business planning; Advice relating to marketing management; Consultancy relating to marketing; Marketing advisory services; Marketing analysis; Marketing consultancy; Marketing management advice; Provision of advice relating to marketing; Provision of information relating to marketing; Research services relating to marketing; Consultancy relating to data processing; Corporate management consultancy; Data management consultancy; Advisory services relating to data processing; Data analysis; Data management advice; Advisory services relating to customer service; Organisation and administration services in relation to the supply of benefits for customer loyalty and frequent buyer or frequent flyer schemes; Organisation and management of customer loyalty programmes; Organisation and management of customer loyalty programmes whereby customers obtain a discount on their utilities bills (gas, water, electricity, telecommunications) by obtaining these services through a single provider; Organisation, operation and supervision of customer loyalty schemes; Sales promotion through customer loyalty programmes (for others); Sales promotions through customer loyalty programmes (for others); Organisation and management of incentive and sales promotion programmes (frequent buyer programmes); Point of purchase promotions (for others); Sales promotions at point of purchase or sale (for others); Sales promotions by issuing redeemable coupons (for others); Management advice; Organisation and management of airline frequent flyer programmes; Organisation and management of discount card loyalty schemes; Organisation and management of incentive programmes; Organisation, operation and supervision of an incentive scheme

Baths; Spa baths

Bathroom furniture

Auctioneering services; retailing services, including on-line shopping services; computerized on-line ordering services; provision of advertising, marketing and promotional services including via a global computer network; provision of on-line business and commercial information, including in relation to chemical, polymer and fuel and refining goods

Eye surgery kits comprising scalpels, drapes, sponges, surgical gloves, gauze and plastic wraps used as table covers during surgery

Business marketing consulting services; business marketing data analysis and modeling services; preparing and analyzing mailing lists for others; direct marketing advertising services for others; response management services; marketing response analysis services, namely, measurement, analysis and assessment of the responses and effectiveness of marketing, sales and advertising campaigns, and providing reports and recommendations regarding such campaigns; marketing campaign management services; web site analytic services, namely, assessing and analyzing web sites and web site usage for effectiveness in attracting and retaining customers; order fulfillment services, namely, receiving, assembling, selecting, packaging, consolidating and preparing merchandise and marketing collateral orders for shipment; direct marketing services, namely, distribution of paper and electronic business forms; advertising agencies; marketing agency services, namely, marketing plan audit and analysis, marketing plan development, and marketing plan execution and reporting services; marketing consultation and development services for the management of marketing systems; providing marketing databases for the financial industry; tracking and monitoring of goods for others; business consulting services, namely, providing customer loyalty and promotion programs; business consultant services for direct marketing programs of others

Database development and management services; computer services, namely, designing and implementing web sites for others; custom design services for the direct marketing programs of others utilizing computer-generated information, design and creation of paper and electronic business forms; creative design for others, namely, creating and designing forms, logos, publications and marketing collateral for use in business operation, marketing and advertising

Computer file management; publishing advertisement texts; business organisation and management consulting; compilation of information into computer databases; internal management of human resources

Computer-assisted message and image transmission; communication via computer terminals; connection by telecommunications to a global computer network; electronic mail services

Business consultation services namely reporting of market research, customer satisfaction, and customer service study results, customer interaction monitoring services, namely, monitoring customer feedback as to a company's performance

Computer software design for others; technical support services, namely, troubleshooting of computer hardware and software problems via telephone, e-mail and in person; database development services

Preparation of marketing, sales and advertising support materials, advertising, sales promotions (consumer and business to business), sales, marketing and advertising support services, marketing and business consultation