| ACKNOWLEDGE WATCH RESPOND ACTION FOLLOW UP ESTABLISH CUSTOMERS KEEP &, STRUCTURE SALES CALL OPEN CLOSE EXPLORE OPPORTUNITIES NEEDS LISTEN, OUTCOME FREQUENCY GEOGRAPHY CALL TYPE OBJECTIVES VALUE PROPOSITION, BUILD CUSTOMERS CRM TASK LISTS PIPE LINE ANALYSIS, FOCUS PROSPECTS/CUSTOMERS IMPORTANCE OPPORTUNITY REVENUE GROSS MARGIN, VOLUME INDUSTRY STRATEGIC PLAN PERFECT WEEK CALL PLANS DESIRED 1708684 21 Jul 2015 | Registered: Registered/protected | Forms for transactions relating to sales; Sales note pads,Administrati... Class 016 Class 016 Paper Goods and Printed Material Forms for transactions relating to sales; Sales note pads Class 035 Class 035 Advertising, Business & Retail Services Administration relating to sales methods; Consultancy relating to sales promotions; Modelling for advertising or sales promotion; Sales promotion services | |
| Crayons CRM CRAYONS CRM PTY LTD 2548721 26 May 2025 | Published: Under examination | software; software for business management; project management softwar... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products software; software for business management; project management software; business software; application software | |
| BEYOND CRM BEYOND CRM PTY LTD 2541626 22 Apr 2025 | Published: Awaiting examination | database software; database management software; computer software for... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products database software; database management software; computer software for database management; data management software; business management software; interactive business management software Class 035 Class 035 Advertising, Business & Retail Services database management; database management services; customer relationship management; business consultancy services for digital transformation Class 042 Computer & Software Services & Scientific Services database design; development of computer database software; providing online non-downloadable software for use in customer relationship management; consultancy in the field of programming and development of e-business portals
Class 045 Personal & Legal & Social Services consultancy relating to computer software licensing | |
| DAPPLE CRM Autumncrm Pty Ltd 2490115 13 Oct 2024 | | Computer software for healthcare practitioners and medical practitione... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer software for healthcare practitioners and medical practitioners; computer software for management of healthcare practitioner clinics; computer software in relation to the management of clinics for aesthetic procedures, dental procedures and cosmetic surgery. | |
| TRACTION CRM Pentana Solutions Pty Ltd 2423860 30 Jan 2024 | Accepted: In opposition period | Downloadable computer software for storing, managing, tracking, analyz... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Downloadable computer software for storing, managing, tracking, analyzing, and reporting data in the field of marketing, promotion, sales, customer information, customer relationship management, sales support, and employee efficiency; computer software to facilitate communicating among peer professionals in the advertising, marketing, and business services fields Class 042 Class 042 Computer & Software Services & Scientific Services Providing temporary use of on-line non-downloadable software to store, manage, track, analyse, and report data in the field of marketing, promotion, sales, customer information, customer relationship management, sales support and employee efficiency; providing temporary use of on-line non-downloadable software to facilitate communicating among peer professionals in the advertising, marketing and business services fields | |
| CRM Pentana Solutions Pty Ltd 1544605 6 Mar 2013 | | Downloadable computer software for use in developing and customizing c... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Downloadable computer software for use in developing and customizing computer software applications and computer software application user interfaces; sms based software; computer software capable of searching and utilising postal discounts and postal services; computer software for storing, managing, tracking, analyzing, and reporting data in the field of marketing, promotion, sales, customer information, scheduling, reporting, customer relationship management, sales support, database management and employee efficiency; computer software to facilitate communicating among peer professionals in the advertising, marketing, and business services fields, and for customizing computer application user interfaces Class 035 Class 035 Advertising, Business & Retail Services Business management services, namely, providing information, data asset, and identity management services; compilation and management of computerized databases and consulting services; business management services, namely, providing customer relationship management services and sales support management services; business management consulting services relating to customer relationship management, sales support management, and marketing automation; providing business management consulting information through a website; business management of licensing, maintenance and support of software; marketing services; business management of network, database and records in relation to customer relationship management; software marketing services; distribution being the wholesale or retail of computer software Class 042 Computer & Software Services & Scientific Services Providing temporary use of on-line non-downloadable software to store, manage, track, analyze, and report data in the field of marketing, promotion, sales, customer information, customer relationship management, sales support, employee efficiency and that is capable of identifying and accessing postal discounts and postal services; providing temporary use of on-line non-downloadable software to facilitate communicating among peer professionals in the advertising, marketing and business services fields, and for customizing computer application user interfaces; Design, development and implementation of computer software; consultancy services in relation to computers and software; computer software support services; computer programming, consultation and analysis services; testing and updating computer software; writing, design and updating of computer software manuals; writing, design, development, testing, updating and maintenance of applications; research and development for computer software; installation, implementation, modification and maintenance of computer software; online support services; computer advisory and consultancy services; all of the foregoing being in relation to administration, business management, sales and marketing services; application service provider services, including, application service provider services featuring software for use in contact management, including, a suite of software tools that incorporates contact management with sales opportunity management, communication, scheduling, reporting and integration with third party software products and hardware devices | |
| | | Business mamagement and advisory services; including the supply and su... Class 035 Class 035 Advertising, Business & Retail Services Business mamagement and advisory services; including the supply and support and intergration services for information technology applied to the business to business market and the business to consumer market | |
| CRM Rod Marks Computer Systems Wonthagi Pty Ltd 657642 5 Apr 1995 | | Computers and computer hardware; computer software; peripherals for co... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computers and computer hardware; computer software; peripherals for computer systems, including printers, keyboards, monitors, visual display units, modems, and all other goods in this class | |
| CONVERSATIONAL CRM Zendesk, Inc. 2426105 7 Feb 2024 | | Business management; business information management; assistance with ... Class 035 Class 035 Advertising, Business & Retail Services Business management; business information management; assistance with business management and planning; customer service management for others; sales support management services; management of inquiries from internal teams and departments; management of communications with potential sales leads; human resources (HR) management, analysis, and consulting services; business communications management featuring omni-channel communications Class 038 Class 038 Communications Services Providing on-line forums for transmission of messages among computer users; on-line services, namely, message sending; transmission of information by electronic communications networks; communication services, namely, providing electronic transmission of information stored in a database via interactively communicating computer systems; instant messaging services; voice over internet protocol (VOIP) services; omnichannel messaging services; messaging services conducted via multiple channels, namely, electronic messaging, web messaging, text messaging, telephone voice messaging, digital voice messaging, and instant messaging; omni-channel communication services, namely, transmission of voice, audio, visual images and data by telecommunications networks, wireless communication networks, the Internet, information services networks and data networks Class 042 Computer & Software Services & Scientific Services Computer technology support services, namely, help desk services; providing temporary use of online, non-downloadable computer software for customer service; providing temporary use of online, non-downloadable computer software for customer support; software as a service (SAAS) services featuring software for customer service; software as a service (SAAS) services featuring software for customer support; providing temporary use of online, non-downloadable computer software for customer billing and invoice inquiries; providing temporary use of online, non-downloadable computer software for sales support and sales support management; providing temporary use of online, non-downloadable computer software for online messaging forums; providing temporary use of online, non-downloadable computer software for an online help desk; providing temporary use of online, non-downloadable computer software for business management and sales management; providing temporary use of online, non-downloadable computer software for business database management; providing temporary use of online, non-downloadable computer software for database management; providing temporary use of online, non-downloadable computer software for electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP); providing temporary use of online, non-downloadable computer software for management of inquiries from internal teams and departments; providing temporary use of online, non-downloadable computer software for management of communications with potential sales leads; providing temporary use of online, non-downloadable computer software for human resources (HR) management, information technology (IT) management, legal operations management, and financial operations management; communications-platform-as-a-service (CPAAS) featuring computer software platforms for organizing and maintaining voice, social media, email, live chat, and other communications; Providing temporary use of non-downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data; providing temporary use of non-downloadable computer software for data aggregation; providing temporary use of non-downloadable computer software for data aggregation in order to visualize single customer data; data aggregation; platform as a service (PaaS) software for compiling data; platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions | |
| O2O CRM Twin Global Solutions Pty Ltd 2389062 15 Sept 2023 | | Application software; Computer software; Computer software application... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Application software; Computer software; Computer software applications (downloadable); Computer software downloaded from the internet; Computer software for business purposes; Computer software products; Computer software programs for database management; Computer software sold with ancillary instruction books; Downloadable application software for virtual environments; Downloadable software applications (apps); Personal computer application software Class 035 Class 035 Advertising, Business & Retail Services Advisory services relating to customer service management; Compilation of lists of prospective customers; Computerised compilation of customer indexes Class 042 Computer & Software Services & Scientific Services Computer software design; Computer software development; Computer software engineering; Design and development of computer software; Design and development of computer software for others; Design of computer software; Development of computer software; Development of computer software application solutions; Development of software; Information technology (IT) services (computer hardware, software and peripherals design and technical consultancy); Online provision of web-based software (non-downloadable); Providing online non-downloadable computer software; Provision of online non-downloadable customer relationship management software; Provision of online non-downloadable software (application service provider); Provision of online non-downloadable software for business automation; Provision of online non-downloadable web-based software; Software as a service (SaaS); Software creation; Software engineering; Software engineering services for data processing; Technical support services, namely, troubleshooting of computer software problems; User authentication services using single sign-on technology for online software applications; Writing of computer software | |
