| ACKNOWLEDGE WATCH RESPOND ACTION FOLLOW UP ESTABLISH CUSTOMERS KEEP &, STRUCTURE SALES CALL OPEN CLOSE EXPLORE OPPORTUNITIES NEEDS LISTEN, OUTCOME FREQUENCY GEOGRAPHY CALL TYPE OBJECTIVES VALUE PROPOSITION, BUILD CUSTOMERS CRM TASK LISTS PIPE LINE ANALYSIS, FOCUS PROSPECTS/CUSTOMERS IMPORTANCE OPPORTUNITY REVENUE GROSS MARGIN, VOLUME INDUSTRY STRATEGIC PLAN PERFECT WEEK CALL PLANS DESIRED 1708684 21 Jul 2015 | Registered: Registered/protected | Forms for transactions relating to sales; Sales note pads,Administrati... Class 016 Class 016 Paper Goods and Printed Material Forms for transactions relating to sales; Sales note pads Class 035 Class 035 Advertising, Business & Retail Services Administration relating to sales methods; Consultancy relating to sales promotions; Modelling for advertising or sales promotion; Sales promotion services | |
| Crayons CRM CRAYONS CRM PTY LTD 2548721 26 May 2025 | Published: Under examination | software; software for business management; project management softwar... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products software; software for business management; project management software; business software; application software | |
| BEYOND CRM BEYOND CRM PTY LTD 2541626 22 Apr 2025 | Published: Awaiting examination | database software; database management software; computer software for... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products database software; database management software; computer software for database management; data management software; business management software; interactive business management software Class 035 Class 035 Advertising, Business & Retail Services database management; database management services; customer relationship management; business consultancy services for digital transformation Class 042 Computer & Software Services & Scientific Services database design; development of computer database software; providing online non-downloadable software for use in customer relationship management; consultancy in the field of programming and development of e-business portals
Class 045 Personal & Legal & Social Services consultancy relating to computer software licensing | |
| DAPPLE CRM Autumncrm Pty Ltd 2490115 13 Oct 2024 | Accepted: In opposition period | Computer software for healthcare practitioners and medical practitione... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer software for healthcare practitioners and medical practitioners; computer software for management of healthcare practitioner clinics; computer software in relation to the management of clinics for aesthetic procedures, dental procedures and cosmetic surgery. | |
| Forwood CRM+ Forwood Safety Pty Ltd 2486207 27 Sept 2024 | Accepted: In opposition period | Scientific, research, photographic, audiovisual, optical, measuring, d... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Scientific, research, photographic, audiovisual, optical, measuring, detecting, testing, inspecting apparatus and instruments; apparatus and instruments for recording, transmitting, reproducing or processing sound, images or data; recorded and downloadable software and applications for computers and mobile devices including in the field of safety, risk and compliance management solutions; recorded and downloadable media; electronic publications (downloadable); electronic publications (recorded); downloadable audio, image and video content provided via electronic or digital transmission and via video-on-demand services Class 042 Class 042 Computer & Software Services & Scientific Services Scientific and technological services and research and design relating thereto; quality control and authentication services; design and development of computer hardware and software, including software as a service [SaaS]; scientific risk assessment; safety testing of products; software as a service [SaaS], including in the field of safety, compliance and risk management solutions; platform as a service [PaaS], including in the field of safety, compliance and risk management solutions | |
| CONVERSATIONAL CRM Zendesk, Inc. 2426105 7 Feb 2024 | Published: Under examination | Business management; business information management; assistance with ... Class 035 Class 035 Advertising, Business & Retail Services Business management; business information management; assistance with business management and planning; customer service management for others; sales support management services; management of inquiries from internal teams and departments; management of communications with potential sales leads; human resources (HR) management, analysis, and consulting services; business communications management featuring omni-channel communications Class 038 Class 038 Communications Services Providing on-line forums for transmission of messages among computer users; on-line services, namely, message sending; transmission of information by electronic communications networks; communication services, namely, providing electronic transmission of information stored in a database via interactively communicating computer systems; instant messaging services; voice over internet protocol (VOIP) services; omnichannel messaging services; messaging services conducted via multiple channels, namely, electronic messaging, web messaging, text messaging, telephone voice messaging, digital voice messaging, and instant messaging; omni-channel communication services, namely, transmission of voice, audio, visual images and data by telecommunications networks, wireless communication networks, the Internet, information services networks and data networks Class 042 Computer & Software Services & Scientific Services Computer technology support services, namely, help desk services; providing temporary use of online, non-downloadable computer software for customer service; providing temporary use of online, non-downloadable computer software for customer support; software as a service (SAAS) services featuring software for customer service; software as a service (SAAS) services featuring software for customer support; providing temporary use of online, non-downloadable computer software for customer billing and invoice inquiries; providing temporary use of online, non-downloadable computer software for sales support and sales support management; providing temporary use of online, non-downloadable computer software for online messaging forums; providing temporary use of online, non-downloadable computer software for an online help desk; providing temporary use of online, non-downloadable computer software for business management and sales management; providing temporary use of online, non-downloadable computer software for business database management; providing temporary use of online, non-downloadable computer software for database management; providing temporary use of online, non-downloadable computer software for electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP); providing temporary use of online, non-downloadable computer software for management of inquiries from internal teams and departments; providing temporary use of online, non-downloadable computer software for management of communications with potential sales leads; providing temporary use of online, non-downloadable computer software for human resources (HR) management, information technology (IT) management, legal operations management, and financial operations management; communications-platform-as-a-service (CPAAS) featuring computer software platforms for organizing and maintaining voice, social media, email, live chat, and other communications; Providing temporary use of non-downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data; providing temporary use of non-downloadable computer software for data aggregation; providing temporary use of non-downloadable computer software for data aggregation in order to visualize single customer data; data aggregation; platform as a service (PaaS) software for compiling data; platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions | |
| TRACTION CRM Pentana Solutions Pty Ltd 2423860 30 Jan 2024 | Accepted: In opposition period | Downloadable computer software for storing, managing, tracking, analyz... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Downloadable computer software for storing, managing, tracking, analyzing, and reporting data in the field of marketing, promotion, sales, customer information, customer relationship management, sales support, and employee efficiency; computer software to facilitate communicating among peer professionals in the advertising, marketing, and business services fields Class 042 Class 042 Computer & Software Services & Scientific Services Providing temporary use of on-line non-downloadable software to store, manage, track, analyse, and report data in the field of marketing, promotion, sales, customer information, customer relationship management, sales support and employee efficiency; providing temporary use of on-line non-downloadable software to facilitate communicating among peer professionals in the advertising, marketing and business services fields | |
| SALESFORCE CRM+AI+DATA+TRUST Salesforce, Inc. a Delaware Corporation 2482552 13 Sept 2024 | Accepted: In opposition period | Software as a service (SaaS), platform as a service (PaaS), and provid... Class 042 Class 042 Computer & Software Services & Scientific Services Software as a service (SaaS), platform as a service (PaaS), and providing temporary use of non-downloadable software; application service provider (ASP); software as a service (SaaS) featuring software using artificial intelligence for use in customer relationship management (CRM); platform as a service (PaaS) featuring computer software platforms using artificial intelligence for use in customer relationship management (CRM); providing temporary use of online non-downloadable software using artificial intelligence for use in customer relationship management (CRM); software as a service (SaaS), platform as a service (PaaS), and providing temporary use of non-downloadable software for use in customer relationship management (CRM), marketing automation, sales automation, sales performance management, field services management, mapping and route planning, customer service and support, customizable marketing and advertising, managing online content, deploying customized interactive content, optimization of online websites for third parties for marketing purposes, predictive analytics, big data and business data analysis and visualization, complex event processing, machine learning, artificial intelligence, mining the most relevant information from disparate data sources, providing automated solutions to enable organizations to integrate disparate data and translate and structure that data into actionable insights, creating searchable databases of information and data, security and authentication, monitoring employee efficiency, social media management and publication, data storage, collaboration, e-commerce, monitoring and reporting on ESG (environmental, social and corporate governance), philanthropy and sustainability targets and initiatives, increasing business productivity, and software and application development, programming, and implementation; software as a service (SaaS), platform as a service (PaaS), and providing temporary use of non-downloadable software in ; the fields of business, marketing, promotion, customer relationship management, sales, customer service, data analytics, machine learning, artificial intelligence, business intelligence, education and training, professional development, employee efficiency, social media, corporate social responsibility, business productivity, sustainability, and philanthropy; providing temporary use of non-downloadable software for developing, customizing, and managing mobile and computer software applications, websites, client interfaces, frameworks, and templates; computer software development and technological consulting services in the field of business, marketing, promotion, customer relationship management, sales, customer service, data analytics, business intelligence, education and training, social media, corporate social responsibility, philanthropy, e-commerce, cloud computing solutions, machine learning, artificial intelligence, and software and application development, programming, and implementation; providing non-downloadable artificial intelligence software; testing, research, design and development in the field of artificial intelligence; information, advisory and consultancy services in relation to the aforementioned | |
| Subscribe Business Essentials (Australasia) Pty Ltd 1289898 17 Mar 2009 | | Printed matter Class 016 Class 016 Paper Goods and Printed Material Printed matter | |
| CRM Pentana Solutions Pty Ltd 1544605 6 Mar 2013 | | Downloadable computer software for use in developing and customizing c... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Downloadable computer software for use in developing and customizing computer software applications and computer software application user interfaces; sms based software; computer software capable of searching and utilising postal discounts and postal services; computer software for storing, managing, tracking, analyzing, and reporting data in the field of marketing, promotion, sales, customer information, scheduling, reporting, customer relationship management, sales support, database management and employee efficiency; computer software to facilitate communicating among peer professionals in the advertising, marketing, and business services fields, and for customizing computer application user interfaces Class 035 Class 035 Advertising, Business & Retail Services Business management services, namely, providing information, data asset, and identity management services; compilation and management of computerized databases and consulting services; business management services, namely, providing customer relationship management services and sales support management services; business management consulting services relating to customer relationship management, sales support management, and marketing automation; providing business management consulting information through a website; business management of licensing, maintenance and support of software; marketing services; business management of network, database and records in relation to customer relationship management; software marketing services; distribution being the wholesale or retail of computer software Class 042 Computer & Software Services & Scientific Services Providing temporary use of on-line non-downloadable software to store, manage, track, analyze, and report data in the field of marketing, promotion, sales, customer information, customer relationship management, sales support, employee efficiency and that is capable of identifying and accessing postal discounts and postal services; providing temporary use of on-line non-downloadable software to facilitate communicating among peer professionals in the advertising, marketing and business services fields, and for customizing computer application user interfaces; Design, development and implementation of computer software; consultancy services in relation to computers and software; computer software support services; computer programming, consultation and analysis services; testing and updating computer software; writing, design and updating of computer software manuals; writing, design, development, testing, updating and maintenance of applications; research and development for computer software; installation, implementation, modification and maintenance of computer software; online support services; computer advisory and consultancy services; all of the foregoing being in relation to administration, business management, sales and marketing services; application service provider services, including, application service provider services featuring software for use in contact management, including, a suite of software tools that incorporates contact management with sales opportunity management, communication, scheduling, reporting and integration with third party software products and hardware devices | |