Computer hardware and software for use in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management incorporating workforce engagement software, namely, software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management; software for self-service, namely, intelligent virtual assistants, web and mobile self-service, and social communities; software for experience management, namely, software for capturing and correlating voice, video, email, text, chat, social digital, and survey interactions with customers for the purpose of improving customer service and experience; software for enterprise recording to enhance regulatory compliance and /or minimize fraud, namely, omnichannel recording of voice, text, screen, and / or video, compliance recording, voice biometrics and authentication, and real-time analysis of caller behavior and related call parameters to detect potential fraud

Consulting services in the fields of business enterprise solutions

Marketing; administration relating to marketing; advice relating to marketing management; business advice relating to marketing; business consultancy services relating to marketing; design of marketing material; Marketing advisory services; direct marketing; Administration relating to business planning; Business advice; Business advice relating to advertising; Business advice relating to marketing; Advice relating to business management; Business consultancy services relating to marketing; Business consultation relating to advertising; Management of business projects; Brand creation services; brand management; Provision of information relating to brand management; human resource management; Business auditing; Consultancy relating to auditing; event management services for commercial or advertising purposes; Promotion (advertising) of business; promotional advertising services; Providing information, including online, about advertising, business management and administration and office functions; Provision of information relating to advertising; Research services relating to advertising

Commercial design services; Creating and designing web pages for others; Database design; design consultancy; Web site design; product design; graphic design services; visual design; Web site design consultancy

Augmented reality software; Smartphone and mobile device software applications; Smartphone and mobile device software applications which allow on-screen engagement with physical printed material including advertising; computer software that performs analysis of consumer engagement with content including physically printed content; computer hardware that performs analysis of consumer engagement with content including physically printed content; computer software

Advertising; Production of visual advertising matter; Advertising services; Advertising services provided over the internet; Advisory services relating to advertising; Collection of information relating to advertising; Design of advertising materials; Distribution of advertising material; Graphic advertising services; Preparation of advertising material

Brand creation services; Business advisory services; Business assistance relating to corporate identity; Business consultancy; Business planning; Business strategy services; Providing information, including online, about advertising, business management and administration and office functions; Advertising; Advertising agency services; Advisory services relating to advertising; Planning services for advertising; Provision of information relating to advertising; Marketing; Provision of information relating to marketing

Adult education services; Provision of education courses; Provision of education services via an online forum; University education services; Providing online videos, not downloadable; Publication of multimedia material online; Arranging and conducting of lectures; Arranging and conducting of seminars; Arranging and conducting of workshops (training); Online publication of electronic books and journals; Weblog (blog) services (online publication of journals or diaries)

Computer software; Communication software; Data processing software; Data communications software; Electronic storage devices

Business advice relating to marketing; Research services relating to advertising; Preparation of reports for marketing; Conducting of marketing studies; Advertising services provided over the internet; Electronic advertising services

Retail and wholesale services; advertising, retail, wholesale, and distribution of jewellery, goods of precious metal and their alloys, goods in precious metals or coated therewith, precious and semi-precious stones, jewellery cases, jewellery caskets, charms, bracelets, necklaces, chains, rings, trinkets, goods of shell, amber and mother-of-pearl, horological instruments, chronometric instruments, watches and clocks, and parts and accessories for each of the foregoing; marketing and advertising services; business information services; compilation and systemisation of information into databases; information, advisory and consultancy services in relation to the aforementioned services; lay-by services

Adult training; Advisory services relating to training; Arranging and conducting of workshops (training); Business training consultancy services; Business training services; Career advisory services (education or training advice); Career counselling (education or training advice); Career counselling (training and education advice); Career information and advisory services (educational and training advice); Coaching (training); Commercial training services; Conducting training seminars; Conducting workshops (training); Consultancy services relating to training; Employment training; Industrial relations training; Industrial training; Life coaching services (training or education services); Lifestyle counselling and consultancy (training); Mentoring (education and training); Mentoring (training); Occupational health and safety services (education and training services); Organisation of training courses; Organisation of youth training schemes; Personal development training; Postgraduate training courses; Practical training (demonstration); Providing courses of training; Providing information, including online, about education, training, entertainment, sporting and cultural activities; Provision of training; Provision of training courses; Provision of training facilities; Setting of training standards; Staff training services; Teacher training services; Training; Training consultancy; Vocational guidance (education or training advice); Vocational re-training; Vocational training services

Computer software for contact center management

Advisory services for business management; Advisory services relating to business management; Advisory services relating to business organisation; Advisory services relating to business planning; Business advisory services relating to the management of businesses; Business consultancy services relating to marketing; Management advisory services for businesses

Advisory services relating to education; Advisory services relating to training; Business educational services; Business training consultancy services; Business training services; Commercial training services; Consultancy services relating to training

Downloadable software applications (apps); application software; applications for use on electronic devices including mobile telephones and tablets; Application software and computer software for use in recycling and waste management; computer software applications (downloadable); Computer software downloaded from the internet; Personal computer application software; Computer software packages, software products and software programs; Computer programs (downloadable software); Computer software designed to estimate resource requirements; computer software for allowing data retrieval, upload, download, access and management; computer software to enable sharing and transmission of information, music, photos and content via computer and communication networks; Computer software for analysing market information; Computer software for authorising access to data bases; Computer software for business purposes; Computer software programs for database management; Computer programs for commercial transactions, project management, communications, promotional purposes, sales purposes and management of sales; Computer programs for use as searching directories; Computer software designed to estimate resource requirements; Satellite imagery software; Electronic location apparatus; Computer databases; Computer digital maps; Digital map making apparatus; Digitized land maps; Map measuring instruments; Computer programs for promotional purposes; Computer programs for sales purposes; Computer programs for the management of sales; Computer programs for use as searching directories; Programs for personal computers; computer hardware; data carriers for electronic processing; electrical apparatus and electronic equipment, apparatus and devices for data processing; electrical apparatus and electronic equipment, apparatus and devices for reading information and data; electronic calculators; weighing and measuring machines and apparatus, including electrical and electronic weighing apparatus; ; electronic coding apparatus; electronic devices for transmitting data; apparatus for reading and decoding data; label readers (decoders); active electronic labels containing coded information; electronic label printers; printed labels bearing information in machine readable form or code; bar code and data printers and printer apparatus; data exchange units

Advertising, marketing and promotional services in the field of recycling, waste management, environment and charitable services and related goods; including such services provided by means of the Internet, mobile devices, wireless internet networks or systems and other computer and electronic communication networks; promoting the goods and services of others by means of operating an online platform with hyperlinks to the goods and services of others; compilation of information relating to a wide variety of consumer, business, and industrial goods of others into an online searchable database; electronic-commerce services, namely, providing information about products and services via telecommunication networks for advertising and sales purposes; promoting the goods or services of others by means of sponsorship and licensing; sponsorship (marketing and promotional services); organisation of volunteer projects and community service projects; charitable services, namely business administration and management; call centre services (telephone answering); management and operation of call centres for others; registry services (administration services being recording and maintain lists, databases and information in registries); commercial administration of the licensing the goods and services of others; online promotion and online advertising via a computer network; business administration; office functions; business management and administration services; local government council management and administration; business administration and management services in relation to waste management, land use, environment and other local government matters; provision of information concerning the purchase of goods and services on line via the Internet and other computer networks; product launch services; business advisory services relating to product development; promotional advertising services; organisation and promotion of exhibitions for commercial, business or advertising purpose; s; conducting exhibitions or trade fairs for commercial purposes; organisation of trade expositions, fairs or shows for commercial, business or advertising purposes; advertising and promotion of council and community services, activities, events and other information; promotional marketing; tourism promotion; business consultancy and advisory services; auctioneering services; business and financial auditing; consultancy relating to auditing; consumer market information services; administration of consumer and/or business-to-business loyalty schemes in relation to container collection and recycling; information services relating to the aforesaid services including by electronic means, on-line, via a website, the Internet or other computer networks, by wireless technology, accessible by mobile phone and other Internet-enabled devices, and/or via a global computer network; Compilation of environmental information