Aperitifs, non-alcoholic; Cocktails, non-alcoholic; Fruit nectars (non-alcoholic); Non-alcoholic fruit extracts; Aerated water; Carbonated water; Lithia water; Preparations for making aerated water; Preparations for making carbonated water; Seltzer water; Soda water; Table waters; Fruit juices; Non-alcoholic beverages flavored with coffee; Non-alcoholic beverages flavored with tea; Non-alcoholic beverages flavoured with coffee; Non-alcoholic beverages flavoured with tea; Non-alcoholic honey-based beverages; Sarsaparilla (non-alcoholic beverage); Mineral water (beverages); Non-alcoholic fruit juice beverages; Fruit juice beverages; Isotonic beverages; Pastilles for effervescing beverages; Powders for effervescing beverages; Protein-enriched sports beverages; Rice-based beverages, other than milk substitutes; Sherbets (beverages); Sorbets (beverages); Soya-based beverages, other than milk substitutes; Syrup for making beverages; Tomato juice (beverage); Vegetable juices (beverages); Waters (beverages); Whey beverages; Lemonades; Syrups for lemonade; Aloe vera drinks, non alcoholic; Soft drinks; Energy drinks; Ginger ale; Kvass; Orgeat; Smoothies

Emery grinding wheels; abrading instruments [hand instruments]; grindstones [hand tools]; hand tools, hand-operated; cutting tools [hand tools]; reamer sockets; graving tools [hand tools]; augers [hand tools]; vegetable slicers, hand-operated.

Aperitifs, non-alcoholic; Cider, non-alcoholic; Cocktails, non-alcoholic; Fruit nectars (non-alcoholic); Ginger beer (non-alcoholic); Non-alcoholic beers; Non-alcoholic cocktail bases; Non-alcoholic cocktails; Non-alcoholic fruit extracts; Non-alcoholic punches; Non-alcoholic spirits; De-alcoholised wines; Alcohol-free wine; Alcohol free spirits; Alcohol-free beer; Alcohol-free cider; Aerated beverages (non-alcoholic); Non-alcoholic beverages; Non-alcoholic barley based beverages; Malt-containing beverages (non-alcoholic, except beers); Grain based non-alcoholic beverages; Non-alcoholic beverages (except non-alcoholic beer); Non-alcoholic beverages being punches; Non-alcoholic beverages flavored with coffee; Non-alcoholic beverages flavored with tea; Non-alcoholic beverages flavoured with tea; Non-alcoholic essences for making beverages; Non-alcoholic fruit juice beverages; Non-alcoholic honey-based beverages; Preparations for making non-alcoholic beverages; Squashes (non-alcoholic beverages); Alcohol-free beverages; Beverages consisting of a blend of fruit and vegetable juices; Beverages made from fruit concentrates; Edible essences for making beverages; Essences for making beverages; Extracts of vegetables (beverages); Flavoured water beverages; Fruit beverages; Fruit concentrates for making beverages; Fruit juice beverages; Fruit juice beverages that contain multi vitamins; Fruit juice extracts (beverages or for making beverages); Fruit juice extracts for use as a beverage; Fruit juice nectar (beverages or for making beverages); Fruit syrups for making beverages; Non-alcoholic beverages flavoured with coffee; Seltzers (beverages); Syrup for making beverages; Syrup powder for beverages; Syrups for beverages; Tonic water (non-medicated beverages); Vegetable extracts (beverages); Vegetable juice concentrates (beverages); Vegetable juices (beverages); Ades [non-alcoholic fruit-based drinks]; Ades [non-alcoholic sweetened drinks of diluted fruit juices]; Aerated drinks (non-alcoholic); Aloe vera drinks, non alcoholic; Carbonated non-alcoholic drinks; Fruit flavoured non-alcoholic drinks; Non-alcoholic carbonated drinks; Vegetable extracts for use in the preparation of non-alcoholic drinks; Alcohol-free drinks; Concentrates for use in the preparation of fruit juice drinks; Concentrates for use in the preparation of soft drinks; De-alcoholised drinks; Fruit based drinks; Fruit drinks; Mixtures of fruit flavoured drinks; Non-fermented fruit drinks; Soft drinks

Medical apparatus, particularly diagnostic apparatus.

Advisory services relating to immunological product development; Benchmarking (technical testing); Biological research; Biotechnological research; Biotechnology testing; Conducting clinical trials; Conducting statistical scientific studies; Development of new products; Development of testing methods; DNA testing services; Genetic research; Laboratory testing services; Medical laboratory services; Microbiological testing; Preparation of scientific reports; Advisory services relating to product testing; Product testing; Provision of scientific information; Scientific advisory services; Scientific and technical analysis; Scientific and technological services; Scientific consultancy; Scientific laboratory services; Analysis of statistical data for scientific research; Medical and scientific research, namely, conducting clinical trials for others; Medical research (scientific research for medical purposes); Advisory services relating to scientific research; Laboratory services (scientific research or analysis); Scientific research; Scientific research in the field of pharmacy; Scientific research into the development of new products; Scientific research relating to biology; Scientific testing services; Advisory services relating to technological research; Scientific and technological research relating to patent mapping; Technological research

Downloadable computer software for use in managing and controlling customer contact centers and workforce optimization capabilities in the nature of initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, SMS, text, social media and facsimile contacts; downloadable computer software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (IVR) and telephone dialers; downloadable computer software for managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; downloadable computer software for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the nature of managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; downloadable computer software for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the nature of real-time and historical contact center report generation, creating desktop and management tools for customer contact centers, creating and managing workforce schedules, workforce job performance and workforce skills; downloadable computer software for managing web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, social media and facsimile contacts; downloadable computer software for creating desktop and management tools for customer contact centers; downloadable computer software for integrating customer relationship management with customer contact centers; downloadable computer software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, desktop analytics and PCI compliance; downloadable computer software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development.

Consulting services in the field of designing software and hardware, implementing software and hardware, and software and hardware system integration, for use in customer contact centers, customer relationship management and workforce optimization; consulting services in the field of optimizing the operational performance, controlling the operational performance and monitoring the operational performance of reporting software and hardware used for customer contact centers, customer relationship management and workforce optimization; software as a service (SaaS) services, namely, hosting software for use by others for use in managing and controlling customer contact centers and workforce optimization capabilities, in the nature of initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, SMS, text, social media and facsimile contacts; providing temporary use of online non-downloadable software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (IVR) and telephone dialers; providing temporary use of non-downloadable software for managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; providing temporary use of online non-downloadable software used for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; providing temporary use of online non-downloadable software used to support the activities of contact center customer service representatives and contact center managers in the nature of managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; providing temporary use of online non-downloadable software used to manage web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, social media and facsimile contacts; providing temporary use of online non-downloadable software used to create desktop and management tools for customer contact centers; providing temporary use of online non-downloadable software used to integrate customer relationship management with customer contact centers; providing temporary use of online non-downloadable software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; providing temporary use of online non-downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing temporary use of non-downloadable computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, desktop analytics and PCI compliance; providing temporary use of online non-downloadable software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development.

Cream (dairy products); Dairy products; Imitation dairy spreads; Spreads made from dairy products; Prepared olives; Processed olives; Olives, preserved; Condensed tomatoes; Tomato concentrates (puree); Tomato preserves; Tomato puree; Preserved tomatoes; Tomato juice for cooking; Tomatoes (preserved); Tahini; Hummus; Baked beans; Beans, preserved; Broad beans; Preserved beans; Jams; Fruit jams; Sweet spreads (jams); Olive paste; Tomato paste; Aubergine paste; Eggplant paste; Fruit pastes; Blends of edible oils and fats; Cooking oils; Edible oils; Olive oil; Ghee; Lentils, preserved; Dried lentils; Vegetable pastes (puree); Edible vegetable oils; Blended vegetable oils; Cooked vegetables; Food preparations with a vegetable base; Food spreads consisting principally of vegetables for sandwiches; Pastes containing vegetables; Peeled vegetables; Prepared vegetable products; Preserved vegetables; Processed vegetables; Vegetable concentrates; Vegetable fats (edible); Vegetable preserves; Vegetable-based food; Vegetables, tinned; Flowers and leaves, being dried, cooked or preserved foodstuffs; Processed mushrooms; Preserved mushrooms; Canned tomatoes; Canned beans; Canned vegetables; Vegetables, canned; Artichoke hearts; Artichokes, preserved; Canned fruits; Dates; Stock cubes; Soup cubes; Canned meat; Cheese; Blended cheese; Cheese products; Cheese spreads; Fresh cheese; Cream cheese; Non-dairy cheese; Falafel; Edible seeds; Pickled fruit; Pickled onions; Pickled peppers; Pickles; Pickled gherkins; Relish (pickle); Mixed pickles; Pickled cucumbers; Pickled vegetables; Sweet pickle (pickled fruit or vegetables); Preserved chilli peppers; Chick peas; Garden peas; Preserved peas; Processed peas; Sesame oil for food; Processed sesame seeds for human consumption; Blanched nut kernels; Edible nuts; Candied nuts; Food products made from cooked nuts; Food products made from dried nuts; Food products made from nuts; Mixtures of fruit and nuts; Mixtures of nuts and dried fruits; Ground nuts; Nut products for food; Pastes made from nuts; Processed nuts; Roasted nuts

Sweet pickle (condiment); Canned sauces; Cooking sauces; Concentrated sauce; Curry sauces; Food dressings (sauces); Ketchup (sauce); Sauce (edible); Sauce mixes; Sauces (condiments); Spicy sauces; Tomato sauce; Tomato based sauces; Tomato and vegetable based sauces; Vegetable purees (sauces); Vegetable pulps (sauces); Mayonnaise; Imitation mayonnaise; Vegetable pastes (sauces); Pasta; Pasta products; Bulgur; Rice; Rice mixes; Sauces for rice; Couscous; Food products consisting predominantly of cereals; Foodstuffs made from cereals; Extruded food products made of wheat; Starch for food; Semolina; Corn flour; Flour mixes; Maize flour; Chick pea flour; Wheat flour; Table salt; Baking powder; Baking soda (bicarbonate of soda for cooking purposes); Fruit vinegar; Vinegar; Mustard; Custard; Imitation custard; Yeast; Vermicelli; Orange blossom water for culinary purposes; Spice extracts; Spice mixes; Spice preparations; Spices; Dried chilli (spice); Curry spices; Food pastes (spices); Food pastes (seasonings); Preserved herbs (seasonings); Dried herbs (seasonings); Seasonings; Seasoning mixes; Caraway seeds (spice); Pepper sauces; Sesame seeds (seasonings); Chocolate coated nuts; Coated nuts (confectionery)

Airline bookings; Airline check-in services; Airline ticket reservation services; Airline transport; Airline transportation services; Provision of information relating to airline scheduling; Travel reservation services for airline frequent flyer programmes

Cosmetic skin care products; Facial masks (cosmetic); Facial care products (cosmetic); Non-medicated products for the body; Non-medicated hair care products

Skin care products (medicated); Medicated facial care preparations; Body care preparations (medicated); Medicated hair care preparations; Medicinal food supplements

Pre-recorded television programmes and films; films and programmes prepared for television; cinematographic films and photographic films; motion picture films; downloadable films; sound recordings; multi-media recordings; audio and visual recordings; podcasts; downloadable podcasts; pre-recorded compact discs; pre-recorded DVDs; computer software; downloadable computer software applications; application software for mobile telephones and mobile devices; interactive entertainment software; electronic publications (downloadable).

Printed matter; stationery; books; novelty books; periodicals; magazines; printed publications; posters; activity books; colouring books; bookmarks; writing or drawing implements; posters; advertising signs of paper or cardboard; prints; erasers; albums; greeting cards; wrapping and packaging materials; photographs; pencil sets; pencil or pen boxes; postcards; trading cards; annuals; diaries; calendars; organisers (non-electronic); carrier bags and paper bags; educational materials for teaching purposes [except apparatus]; boxes for gifts.